Hi @wienerberger,

I understand how concerning it must be to lose access to a board you created and used regularly. Let’s go through some possible reasons and questions to help narrow down what could be happening here.

A few potential causes for your loss of access:

1. Ownership and Permissions: Occasionally, a board may have been originally created by another user, and their permissions could have been adjusted, which might impact your access.
2. Team Removal: If you were removed from the team where the board was stored, you might lose access to all boards associated with that team.
3. Different Profile: Sometimes, users inadvertently switch profiles. The email address you’re currently logged in with could differ from the one associated with the board.

You may also want to explore this helpful article as it is relevant to your case: I can't access or edit a Miro board

Also, kindly check the following as well to narrow down the details that might help in finding the board.

• Did you create the board yourself? If yes, could you double-check the email address connected to the profile you're currently using? It might be under a different profile.
• When was the last time you accessed the board? Providing the approximate time and date can help the support team track any changes made.
• Was the board shared or worked on by other users? If others had access, their permissions might have been changed, affecting visibility.

If that did not help, please reach out to support team and provide the following:

• URL link of the board
• Board name
• Team name where the board was stored
• last activity date and time

Please let us know if any of these suggestions help, or if you'd like further assistance.