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Help! I created a board for a community event- in order to keep assess to the board I signed up for a free account. I thought with an account I could keep the board forever- but it disappeared along with all the information. Is there a way to get the board back?

Hi @Kathryn Rifenburg,

 

I’m sorry to hear that you’re having trouble with your board! Here are a few steps you can try to see if you can recover it:

  1. Log into your Miro account and navigate to the "Boards" section on your dashboard. Sometimes boards can be found under "My Boards" or "Recent Boards."

  2. If you created the board before signing up for an account, it might have been in Miro Lite, which means it would only be accessible for 24 hours. Can you confirm if you created the board before your profile was set up?

  3. Try using the search function in Miro to look for the board by name, if you remember it.

 

If these steps don’t help recover your board, I recommend contacting Miro support directly. When reaching out, please provide the following details to assist them in locating your board:

  • Board Name
  • Board URL Link
  • Team Name where the board was created.
  • Date and Time of Creation when you created the board.

Let us know if you have any other questions or if there's anything else we can assist you with!

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