Questions & Ideas

Cannot load any Miro boards.

I import some large files and now my Miro board is jammed. Can anyone help? 

Every month I get charged 38 dollars from Miro to my personal credit card. I have never given Miro my credit card information and am on my companies account. Does anyone know how to stop these charges? 

I can’t enable video calls! The option isn’t present in my settings. Following this article but that option isn’t there https://help.miro.com/hc/en-us/articles/21992143796754-Video-calls-BETA#h_01JA83E7GV78NTFTHSDET048W2

Hello, is it possible to create multidementional swimlane over 2500 cells? I’am creating makigami and need to create more than 2500. I use free version. Is it possible to do it in payment versions?

HiI understand there were some recent changes to the colour palate and my question is, is there a way to restore ‘recently used colours’ or at least the colours already being used in a given board into the quick access area of the colour panel, or are we forever stuck with ‘Brand colors’ which we dont even use?Thanks

I want visitors to my board to use a navigation menu with links that I have put onto my board. I have pinned this so it always stays open so it is always available. Unfortunately in disappears when I close the board. Tried pinning and unpinning it. What can I do?

I am a product designer, and we have been using Miro to present and review users journeys with various members of the team, from product owners and copywriters to devs. Until recently, we didn’t have any issues exporting Sketch files to Miro, but for a little while now, it’s become virtually impossible to export anything, due to the maximum 8192x4096 pixels/30mb file size. Most of our journeys are long and complex, so the artboards are larger than this almost every time, which means that what use to take 20 seconds now requires so much toing and froing, it’s hardly worth the effort. Is there a way round this? Or are there any suggestions on what to do? I have tried exporting large artboards as SVG, but this sadly distorts the elements on the artboard, so is not really an option. 

How do I do this please - Import option is no longer there. Upload does not recognise .rtb files so that is not an option.

Has anyone figured out how to play/embed their Spotify in a Miro session?

I cannot see my tasks from the left side on my time table on the right side. Drag and drop isn´t possible? CAn someone please help me? Thank you! 

Hi I am using this templat: https://miro.com/templates/timeline-template/ and unfortunately cannot figure out, how to dlete rows as neither the task description on the right nor the actual task in the timeline show the three dots or a delete button. 

Today when I accessed Miro, most of my boards had disappeared, the boards were updated 6 months ago and there is no billing history despite paying by credit card. Has this happened to anyone else? Any tips? I'm desperate!

My company has recently upgraded to Enterprise plan and now I wish to set the default license type for new members (without needing to do it manually) as free restricted.

I downloaded the Jira Cards app on Miro and it is already configured by a Jira board that I do not have access to. How do I change the Jira board? Thanks to all :)

I use Windows 11 and the installed Miro application v. 0.10.80.When I edit a simple text like this …… it happens that the Enter button stops working and I cannot add additional lines.I could not figure out what triggers the problem.When I close the Miro App and start it again, the problem is solved – until next time.Yesterday it happened 3-4 times within 30 minutes so it becomes annoying and disruptive for creativity.Someone who has seen that issue?

I have a Miro board that I've linked to Smartsheet.   My team and I have been using this board for several months, pulling in line items from Smartsheet as cards.However, today we're unable to select our Smartsheet and choose rows for importing. I can see the sheet name in the Select Sheet field — it attempts to load the line items but then reverts to the message: "Select Sheet to Start Adding Rows." I’m able to select other sheets that have less data and am able to pull those cards onto my miro board.  So I’m curious if I hit a size limit and what is that limit.

I just paid for starter. Invoice even says “starter_monthly” but for some odd reason im still under the free account with a max of 3 boards. How can we fix this?

Hello Miro Community,I’m facing an issue with a Miro boards that I created. I was the only person editing the board, but now I see that the ownership has been transferred to a person I DON’T KNOW who is a team admin of people I don’t know and I am its member, and I can no longer edit/delete the boards I CREATED AND MANAGED because the ownership belongs to one of the people in this team of complete strangers. This is quite frustrating, as I was the original creator and was managing it alone.I created the boards and was the only one editing them, so I’m really confused as to how this happened. I didn’t create this team, and now the boards I made are under someone else’s ownership.If anyone has experienced something similar or knows how to fix this issue, I’d really appreciate your help.

Hi all For a while now every time I paste a link the embedded version does not show up. It ends up as a regular text box. I read in an old post to paste into a notepad and then into the board, but that doesn’t help.I think maybe once in the last 4 months it worked.Anyone have any suggestions on what to try? I use the browser version, but downloaded the Miro app to test this and it didn’t help.

I would like to hire someone help me build a Miro stakeholder, enity relationship map for over 200 employees. Is anyone for hire?

Is it possible for the timeline view to show how a task is tracking.It is great to see the tasks start and end date but it would be even better if we could see whether the tasks is on track to be completed by the due date within the bar.i.e. The timeline view shows a coloured bar next to the task from start to end. It would be great if within the bar there was a line that showed current status of the task which would provide a visual reference on whether the task is on track to reach the end date on time or not. This could be tracked by entering in a % on how much of the task is actually completed.Hope this is clear.

Hello,how can I sort the rows in a grid e.g. ascending or descending? Thx and regardsSasko 

Hi I use Miro for free I delete my team and loose the board i want and need to get back how can i do it??

Hi, I have a problem in the last week… Every time I enter in my miro Board, or I want to look/change some setting (both in profile, in boards, and in projects’ collector) Miro make me start the sign-in procedure and make me create a new board. It’s a loop that doesn’t allow me to do anything in my profile or to change any setting anywhere. I can continue to work on my boards, but I can’t add collaborators and neither change their permission access.If anyone have any idea about why is it happing, please help me. Or have a similar problem, let me know how to contact Miro-Support. Thank you!