Questions & Ideas

Annoying PopupIs there a way to disable this popup? It pops up when clicking on the lightning bolt on our board. However, the button sometimes is covering items we need to move causing this popup. I have searched settings endlessly. We have zero interest in this plan the popup keeps pushing. - it is currently become such an annoyance that my team is asking me to find a different software for prototyping. They say it is decreasing productivity.  

 Hello, Card tags are overlapping the card title In Miro Mac arm desktop app 0.11.112.  Step to reproduce:Open Miro Mac desktop app Create a card in a board Add a tag to it The tag will be correctly displayed Close and reopen the board or reload the board (View > Refresh) Denis

How can I find an experienced Miro board user to support a 3-day conference in the St. Pete/Tampa area?

I have, due to separation of job, consulting mandates and other projects, worked with different email addresses (different accounts) for using miro.Last summer I have created 2 large boards for myself which I haven’t used since then. Now I struggle to open them again. I am not sure which account this was about and the boards are not shown in miro anymore.I managed to retrieve the links to those 2 boards but when trying to access them the message is that I am not the owner (with that account). So, I request access and get the massage “Request has been sent” but on none of my email accounts I get this request message. How can this happen? Where are these requests being sent to? How can I claim ownership and open my boards again?

Hi everyone,While experimenting with workflow automation and design prototyping in Miro, I came across a platform called Boomlify that provides a Temp Mail API. I thought it might be useful for anyone looking to test sign-ups, dashboards, or email-driven workflows without using personal email accounts.Some things I liked: Instant inbox creation – Emails arrive immediately, perfect for testing flows or notifications. Affordable API – $1 = 1,000 credits, with each credit = 1 temp email creation. Great if you’re running multiple test cases or automation scenarios. Extended lifespan – Temporary emails last 2+ months, which is much longer than most disposable email services. Boomlify Features✅ Extended email lifespan – Temporary emails last 2+ months✅ Centralized dashboard – Manage multiple temporary addresses in one place✅ Smart inbox preview – Quickly scan multiple inboxes without opening each✅ Instant email generation – No registration required✅ Custom domains & addresses – Choos

The new feature “Diagram” which was suggested to me, to which I respond affirmatively, deleted almost all my content on the board. Wires were eliminated, text was removed, boxes deleted. Not everything, but like 40-50%.The whole canvas look strange and the icon for Diagram shows but it is in the canvas mode. It´s really important work that now seams to be lost. It doesn´t help to choose an older version in the History panel.   

What plan should I be subscribed if I want to use AI prototyping? at the moment I have Starter plan, however it wants me to upgrade. Any advice? I'm the only team member at the moment. Thank you!

Hello Miro Team! Thank you for your great product. Do you have a support program with free or upgraded plan access for Ukrainians? It is highly needed for my remote work, studying, and coordinating volunteer efforts.This would be a huge help! 

Has no one asked this question? Unable to find any answer.

I am trying to set up a subscription to use Business Plan. However, the system doesn’t accept my MasterCard payment and I can’t pay vian an invoice, as I only need one member subscription at this point. Would someone be able to help me out with this? Thank you! 

Hey everyone,I recently encountered a frustrating situation with Miro, and I could really use some advice on how to handle it.A few days ago, I noticed a charge of $384 USD on my account for a Miro subscription renewal that I did not authorize or expect. I wasn’t notified about the upcoming charge, and it came as a complete surprise. As you can imagine, seeing such a significant amount deducted without my consent was quite alarming.I immediately reached out to Miro’s support team, demanding an urgent refund and cancellation of this unwanted subscription. It’s been two days now, and I haven’t received any response from them.Has anyone else experienced similar issues with Miro or any other service? How did you handle it, and what was the outcome? Any tips on how to escalate this if Miro doesn’t respond promptly would be greatly appreciated.Thanks in advance for your help!Best,Dias

HiI’m looking to cancel my subscription but I cannot access the company tab and billing to do this on my page. Kind regards

Why is that, I didn’t change it, it was by Ur programm why? All my desk is incorrect now  

Dear Miro Support Team,I am writing to request immediate modification of my subscription and assistance with a payment issue.We have let go a number of co-workers (shrunk the team from 26 to 13). We cannot afford the subscription of 26. Is it possible to change the subscription immediately, or cancel the subscription now?I appreciate your prompt help with this situation.Best regards,Wouter.

For the last while there’s been a beta option to share a board as a presentation and it’s worked great up until recently.But currently these links just hang -- both when I try to access an existing link and when I generate a new link. Is this feature no longer supported? 

I am trying to start a business plan trial in order buy this plan later. I have filled all entries and card credentials. But, after hitting “Review order”, nothing happens.A screenshot is attached.Did anyone run into this problem before?

Hello  i’m having issues with one of my users accessing the Miro app on a 9th Generation iPad running iPadOS 18.6.  We are getting an error that says App Initiation Failure: Can't Find Variable: Broadcast Channel after logging in to the App.    we’ve wiped / updated the iPad  reinstalled the most recent version of the AppPlease advise mark 

Coming from an AutoCAD background, layers are a GREAT addition.  The issue is that they dont work very well yet.  I have a few issues with using layers over the last 24 hours. I’ve had objects randomly (seemingly anyway) change layers.  I put them on the “network” layer, go do some other work then turn that layer off and the objects are back on the default layer.  I have triple checked that the things are set to the “network” layer and later they have moved.  they are not part of a group and I am sure that I am not accidentally picking them with another object. Second issue is that objects on layers dont seem to understand the frame that they are in.  I added things to the network layer and then go to move the frame but the objects on that layer do not move with the frame.  I have triple checked that they are within the frame, I have moved them out of the frame then back in.

I have now several times seen that i do a lot of changes to my Draw.io diagram. When hitting save and close i goes back to the version before, and when editing again all my work is gone.. no way of getting a version historic or something like that. Its just gone.!!!This is so annoying, that im considering to skip both Miro and Draw.io. If you cant even rely on that save means save!!!Another thing is, that in order for me to present the diagram on my miro board, I need to put the diagram in edit mode in Draw.io. If not is everything blurry when shown through Miro. I does not matter if i zoom in or out..

I’m on a free plan, was adding content to the board. I had 3 boards already and then i’ve tried to creare a duplicate on one of boards i was working on. And then all content from my board disappered. The worst thing is board history is also erased. Please help me to restore it. I’ve upgraded to paid plan, but there’s still no content nor in original board, nor in duplicate. Help.

Hello all, is there any way to update already placed custom templates as the original one is updated/edited?Our team is making some templates for activities and it’s iterative process. it’s great if there’s a way to sync the update in custom template (new frames, subcategories etc) with ongoing activities on different boards with those templates. 

I am making talktracks for my students so they don’t have to spend valuable time together online just listening to me presenting slides. So I have put up all my presentations with the new presentation tool available. All in all I have 7 slide decks with around 50 slides in total on my board for the course.  Recording the first talktrack worked like a dream. But the following are giving me a hard time. This is what happens:I press record on the talktrack. The interface immediately becomes limited and I can basically use the hand and drag myself around the board or click the start presentation button. This is where the annoying thing happens. It always start on 1 so I basically have to click through the previous presentation (and random frames that I might have added between the making of different slide decks) to reach the second. I have tried to add a button with a link on the first slide as a kind of navigation but the counter doesn’t change and it jumps directly back to nr 2. I can h

When going into focus mode on table, timeline, kanban the search function no longer works. If you press ctrl+F, you can’t search, but if you exit focus mode and going back to canvas, the ‘search box’ is actually opened from the time you pressed it during focus mode. Reason why i want to search in a table is to search for text within the specific table (long list of action items).  Is there anything I'm missing or should do differently?  

Hi, I’m a company admin and a person left the company. now we have to search for missing spaces and boards.Is it possible with some kind of adminkey to see all spaces and boards in our team?Thank you and cheers, Timo

Hello! I couldn’t paste the video from YouTube to the board today.I used different methods, but still it doesn’t work.I would appreciate any help!