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Question

Refund request

  • Oct 15, 2026 10:39 AM UTC
  • 1 reply
  • 18 views

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Hello,

Although both email addresses—belong to me, I accidentally activated the wrong account and paid from the wrong address. The address I intended to activate was another email. Please help me correct this mistake. Please cancel the payment I just made and activate the other account.

1 reply

Eca
Mironeer
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  • Mironeer
  • Oct 15, 2026 12:55 PM UTC

Hi ​@Osman Emiroğlu 

Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.

Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!