Hi, I am a user from Russia. I am getting a "this request has been blocked" error when trying to access my Miro account and the app. I remember that in 2024 Miro sent emails to users in Russia and Belarus stating that free accounts would still be supported. Could you please clarify why we are now blocked? Is this a permanent restriction or a technical issue? I would like to know if there is any way to restore access or export my boards, because it is literally my job and I can't work without it
Question
Ban for belarus and russian tutors 2026
+5Hi
Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.
Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.