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Question

Trying to purchase started plan without initially paying taxes

  • October 14, 2026
  • 1 reply
  • 7 views

Hello we have very strict tax rules for our organization. We cannot purchase any item and be charged taxes. We are local government. The starter plan does not allow us to enter our tax ID information and when I try to purchase there is no area for me to enter the tax id and taxes are automatically generated. How do i purchase the starter plan without being charged taxes?

1 reply

Eca
Mironeer
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  • Mironeer
  • October 14, 2026

Hi ​@tcoady 

Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.

Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!