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Question

WARNING - forced BETA update completely decimated our Brand assets/ templetes


We are not on a Beta program. An unprompted platform update that took place today. This update has caused catastrophic data loss across our entire organization's tenant.

Following this upgrade, our global Brand assets / templetes have been completely decimated. This includes:

  • All proprietary Organization-Wide Custom Templates
  • All custom uploaded typography and brand fonts
  • All saved brand color palettes, themes, and styles

Miro is now effectively useless to us. 

2 replies

Eca
Mironeer
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  • Mironeer
  • October 15, 2026

Hi ​@SFMike, thanks for reporting this. I'm sorry to hear that the update has affected your organization's brand assets. I've converted your post into a Support ticket so the team can investigate this further. The team is currently handling a high volume of tickets, so the response may take longer than usual. Thank you for your patience.


  • Author
  • Beginner
  • October 15, 2026

Great. we will twiddle our thumbs, tell the clients we are awaiting a fix from Miro. I’m sure they will be understanding.