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Question

Lost access to my university email I had an account with and now I can't access my boards

  • October 13, 2026
  • 1 reply
  • 13 views

Hello Miro Team, I recently graduated from my studies and now my university email has been deleted. I would like to change my university email to a personal one so I can keep my boards with my thesis work. There is no support system for this on the miro website and there has been others with the same question but no steps to regaining access in the responses. Is there a verification process I can follow to change my old email to a new one? 

1 reply

Eca
Mironeer
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  • Mironeer
  • October 14, 2026

Hi ​@Jordantxh1456 

Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.

Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!