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Question

account login

  • Oct 14, 2026 10:32 PM UTC
  • 3 replies
  • 30 views

How can I log in to my account if the email address associated with it has been deleted and cannot be recovered? Is there any way to change the email address linked to the account so I can regain access?

3 replies

Eca
Mironeer
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  • Mironeer
  • Oct 15, 2026 9:23 AM UTC

Hi ​@a raff 

Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.

Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!
 


  • New Here
  • Oct 15, 2026 12:41 PM UTC

I’m experiencing the same issue. I no longer have access to the email address associated with my account (other account) and I can’t log in or change it.

To make matters worse, I’m still being charged while I’m unable to access the service or manage my subscription. I’ve only been able to reach the chatbot and Help Center. Could someone from Miro Support please help me verify my account ownership and update my email address?


Eca
Mironeer
Forum|alt.badge.img+5
  • Mironeer
  • Oct 15, 2026 12:57 PM UTC

HI ​@Clarice AI 

Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.

Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!