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Question

Request for Access to Miro Support Program for Ukrainians


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Dear Miro Support Team,

My name is Kate, and I am an English teacher from Ukraine.

I recently found out about Miro’s initiative to support Ukrainians by offering complimentary access to premium plans during this difficult time. I would sincerely appreciate the opportunity to participate in this program.

Your support would be extremely valuable for my work and teaching activities. If necessary, I am happy to provide any documents or verification to confirm my eligibility.

Thank you for your time, consideration, and support.

Kind regards,
Kate

4 replies

Eca
Mironeer
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  • Mironeer
  • May 15, 2026

Hi ​@Kateryna Rubashevska thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.


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Hi! Thank you for your response. However, I haven’t received any further information regarding the support ticket. Could you please let me know where I should follow up on this case and how I can make sure it is being addressed? Thank you in advance for your help!


Forum|alt.badge.img

Hi ​@Kateryna Rubashevska thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.

Hi! Thank you for your response. However, I haven’t received any further information regarding the support ticket. Could you please let me know where I should follow up on this case and how I can make sure it is being addressed? Thank you in advance for your help!


Eca
Mironeer
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  • Mironeer
  • October 15, 2026

Hi ​@Kateryna Rubashevska thanks for following up! One of the support team already reached out to your ticket - #978892. Kindly check your email’s inbox.