Questions & Ideas

Why does my Board look like this?  I can’t see content unless I click on Focus? 

Hello Miro Team,We want to integrate Miro into our Webex environment.The integration itself works seamlessly.The only problem is that the board links and embedding break when switching between working areas inside Webex.Reproduction steps: Create a new working area/channel Add the Miro app to the area Create a Miro board Make it fullscreen/active Switch working areas/channel Try to go back to the Miro area/channel Unfortunately, this makes it impossible to work over time.I look forward to your response and solutions.Thank you in advance.Sincerely,Benny aka 13ennyEdit 1: The bug still persist where clicking them is opening nothing. However: Clicking this atleast shows it.Also:  My colleagues just see this (infinity load) 

When I integrate the colleague in the Team, send an invitation-Link or invite via Microsoft the issue remain. We have the starter plan and are all Full members, our colleague not. But others boards on what she is invented she could open normally? 

Hello,   I am creating an organizational chart. I used the ‘Org Chart’ found on the toolbar. There is a box on an arm that I need to be larger (yellow box in image) to have all the text visible. It takes the text but it only shows the clipped text (red box in image).  How do I enlarge the box? Thanks, 

I cant access my white board and so cant see my other boards. I am able to log in but when logged in I can't see any boards just blank ones.

I have an old diagram in the drawio format, I want to import into miro. I’m not able to export from diagrams.net into the vsdx format as described here: https://help.miro.com/hc/en-us/articles/11842913643538-Import-Draw-io-diagrams-to-Miro. Looks like that feature was removed in March of 2025: https://github.com/jgraph/drawio/blob/7114e2037b400fabce0824bfc8f20703eeda5fd4/ChangeLog#L208

 Hi,I upgraded my membership hours ago. The payment was successful, but my account hasn’t been upgraded yet. I saw a message about “Team Members” during the process. Could you please check and help me with this?Thank you! 

Help!I was working on an extensive timeline, one that i was anticipating pulling multiple workstreams out of, when suddenly it glitched and came back with the icon below. I cannot revert back, my partner on the board gets the same image, and it seems as if my content has vanished. Can’t find this instance on the question board. Anyone else have this issue? what has replaced my timeline 

for Customer Support - Miro running on tab in Firefox prevents my Windows 11 desktop from properly going to sleep or hibernating.   If I close Miro Tab, my PC runs perfect.  If I have Miro Tab open, PC does not operate properly.  You bug to fix I assume.

I am trying to create an Miro app which creates and populates code blocks. Is this even possible? Was not able to find in the documentation how to do this.If not, is there a work around like e.g. createing text blocks first and then using MiroAI to convert the text blocks into code blocks?

Hi everyone, I’m experiencing a serious issue with my Miro account and I haven’t been able to reach support through any channel. I originally subscribed to the Starter plan (annual), but noticed that some features I needed were missing. I decided to try the Business plan trial, but ever since switching, my account got completely bugged. Now I:  Can’t access my profile or account settings Can’t create new boards or content Get error messages whenever I try to do anything   It’s been very frustrating, especially because I’ve already paid for the Starter plan and can’t use the platform properly. If anyone from the Miro team sees this, please help me resolve this. I really need access to my workspace and settings ASAP.Thanks in advance!

Hi All,I attended distributed ‘23 and one of the big takeaways for me was being told the planner widget would go live for Azure DevOps on 11/15.  It looks like it is working, and syncing to my company's Azure project, however the list of Azure teams does not include all the teams in our organization (and in fact, is a random list).  For example, some sub-teams are included where the parent is not.I am trying to understand if it’s still in beta (the help page says yes) or if I can connect with a Miro developer working on this functionality to determine what the criteria is for teams to show up in the list. The widget looks really cool, and I’m excited to use it.  Just need to show all my teams for my ART can take advantage!Thanks,Eric

I have a board with some questions that the Team should rate on a Likert scale from 1 to 5.I want to use the Miro “Dot voting” tool. I will start in "private mode" so that no one can see who voted for what.I noticed that the dots people drag and drop from the dot voting contain "created by" and "last modified by" information. This indicates that the "private mode" is not functioning as intended.My question is: Am I doing something incorrectly? Is the private mode not meant to function with dot voting? Is this a bugThank you very much in advance for any assistance and responses.  

The issue is that I can not find my app in the side bare even if I search for the app name. How can this be and how can I fix it? Would be great to get a feedback here :)  I am using the Brave browser on 

Dear Miro Team,My name is Olha Kostiuk, and I’m a Ukrainian educator who has been using Miro for some time now. It’s been incredibly helpful in my work, especially for planning, visualizing ideas, and creating engaging materials.I recently heard that Miro offers free premium access for Ukrainian teachers, and I would be truly grateful for the opportunity to benefit from this support. Access to premium features would allow me to continue developing interactive content and collaborating more efficiently.I’d be happy to share other proof of my teaching background if needed.Thank you for considering my request and for supporting Ukrainian educators.Best regards,Olha Kostiuk

Hello,I don’t understand why I was charged again when I already paid for my annual subscription in November. I’ve been using Miro since 2022 and always recommend it to others. However, these recent charges seem unfair and unreasonable.I’ve already checked my team size to confirm there are no issues on my end.I’d appreciate your assistance in resolving this matter promptly.Thank you,Kyunnyay 

Hi everyone,I'm using Smart Tables in Miro and often convert rows into cards for use in Kanban-style boards. However, I’ve noticed that I can't control which fields from the table are shown on the card preview. Some fields appear automatically, others don't – and I can’t find a way to customize this.Is there a way to define which columns are visible on the card once it's created? For example, I’d like to show only the title, status, and due date – and hide the rest.If this isn't possible yet, how do you work around it? Would love to hear how others handle this!Thanks in advance 🙌

Не прогружается доска. Пробовал в разных бразуерах. чистил кеш и куки. Проблема с определенной доской.Пробывал сделать бекап и востановить копию из бекапа. Не помогло  

Dear Miro Team,I hope this message finds you well.I've recently discovered your amazing platform and have been exploring it over the past few months - it's a perfect fit for my needs. I learned that Miro offers free access to subscription plans for Ukrainians, which I deeply appreciate.As someone who hasn't subscribed to any paid plan yet, I would love to find out how I can apply for this benefit. Could you please guide me on the next steps?Thank you very much in advance!Best regards,Anna

Dear Miro Team,My name is Aya, and I’m an English tutor and student from Ukraine. I really appreciate the way you've supported Ukrainians during this time — it’s meaningful and deeply valued.Miro has become a key tool in how I plan and organize my online lessons. It’s helped me stay creative and structured, especially while balancing teaching with my university studies. This work helps cover my education fees, so being able to teach effectively really matters.I’d be truly thankful if there’s any chance to access a free Miro subscription — it would make a big difference by helping me continue developing engaging lessons and keeping things organized across different topics and students.If needed, I’d be happy to provide a document confirming my student status.Thanks again for everything you’re doing to make learning more accessible and empowering educators like me.Warm regards, Aya

Hello, I am requesting for help to get the Miro’s Google Client ID to get our IT Admin to whitelisted Miro in our Google Workspace so that we can fully use Google integrations in Miro. Can you help us with this?Thanks! 

Provocative Question: Are we Kanban-ing Wrong? Sitting down to clean-up and sprint-prep our work planning board with a client recently I began to scratch an itch that had been bothering me…  Tasks in GANTTs/PERTS etc flow one way with respect to time and task and Kanban conventionally flows the opposite way.  GANTT:  Right to Left task flowGANTT, PERT and other such time planning visualization systems (In western convention, as far as I know, any way…)  layout time as: left is earlier and right is more future. To read these over time a ‘now’ window slides across the time line from left to right. The “to do” items start off to the right of the time window, the ‘done’ items end up on the left of the window and the ‘doing’ live in the middle of the window.  The flow of tasks with respect to this time window is from right to left. Kanban: Left to Right task flowConventionally a Kanban works in the opposite direction; where tasks flow from left to right.  _______________Our progress in a bo

Dear Miro Support Team,I hope you are doing well. My name is Olha, and I am a teacher from Ukraine. I am reaching out to inquire about the possibility of receiving a free Miro subscription for Ukrainian educators.Miro has been an incredibly valuable tool in my teaching process, helping me organize lessons, create interactive materials, and engage students in a more dynamic way. Given the challenges we are currently facing, having access to Miro would greatly support my ability to continue providing quality education despite financial and logistical difficulties.I truly appreciate the efforts Miro has made to support Ukrainian users, and I would be grateful for any opportunity to access a free subscription. Thank you for your time and consideration.Looking forward to your response.Best regards,Olha

I have a personal account in Miro, and my company has a business account in Miro.I do not manage my company’s account.I have logged into my personal account, and purchased a trial upgrade, but Miro has confused the two accounts, and won’t let me log into my personal account to use the upgrade. Logins keep defaulting to my company’s account.I have tried rebooting, logging out of all instances of Miro, and deleting cookies, but anytime I try to log into my personal Miro and use the upgrade that I’ve purchased, it default’s to my company’s team in Miro.How do I get Miro to separate the two overlapping accounts? 

Hey) I’m an English tutor in Ukraine can I have subscription without paying?