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auto renew

  • July 24, 2025
  • 1 reply
  • 13 views

Why is impossible to contact support or turn off auto renew? I had a free trial that said “free plan” so There was nothing to cancel. I emailed and submitted to customer service and was still charged. Wtf. Do I need to contact the BBB?

1 reply

Eca
Mironeer
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  • Mironeer
  • July 24, 2025

Hi ​@jadem25 thanks for reaching out! You can contact support via Learning Center:

The steps are indicated here: https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support

To this end, I have your case converted into a support ticket so the team can assist you. Please wait for their response shortly.