Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,749 Topics
  • 22,760 Replies

6749 Topics

G
Gaia GrantBeginner
asked in Ask The Community

Signing in with a name. Where is the “Hey! Introduce yourself on a board" gone????

Where is the “Hey! Introduce yourself on a board" gone???? See picture attached?We need people to give their names without being forced to sign up (of which many are hesitant to do given the privacy issues) 

3
Robert Johnson
3 years ago
F
Freya.GNew Here
posted in Ask The Community

Sticky notes disappear & mouse cursor doesnt show for others

Dear all,I have a colleague from whom I cannot see the mouse  cursor when he enters my board. Have this ever occured to you?Furthermore, his sticky notes disappear after he pinned them on the board.Can anyone help?Many thanks and best regardsFreya

3
Robert Johnson
2 years ago
Claire Hartley
Claire HartleyBeginner
posted in Ask The Community

Presentation Mode frame order not syncing

My team and I always order frames into the right sequence for our presentations as required, this usually works great! However on a few occasions recently, the order that I can see is different from the order my colleagues can see (even after refreshing) when they look at the frames list in the same board.Also, the frames are not remaining in the order I left them at times. Has anyone else been experiencing this? 

3
Robert Johnson
2 years ago
V
Venky_nkBeginner
posted in Ask The Community

All the content in my templates are replaced

I am back again with the issue related to my original post. This time it is bit different. Recently,  I created 3 different templates with different contents.   After couple of days, when I went to reuse the templates, the content has been totally replaced with something else. All 3 of them have exactly the same content but from the first MIRO board that I created after subscribing to MIRO.The painfully created content is gone.  Can someone help me?  The content has been replaced by the board that created the issue related to the topic I raised months ago. Somehow these are related to each other.https://community.miro.com/ask-the-community-45/all-my-latest-content-on-miro-board-has-dissappeared-3152?postid=19536#post19536

3
Robert Johnson
2 years ago
N
NJLNew Here
asked in Ask The Community

Want to share the board

Hello- I am looking to share a board across my organization that people can easily log into and add, is there an easy way to do this or do people need to make an account?  Thanks! Nick

3
Robert Johnson
2 years ago
A
AnamariaNew Here
asked in Ask The Community

How to change the email address in my Miro account?

Hello, Who can help me , I am Team Admin of Miro account and do not know how to change the email address.? I will loose my actual email address by end of month and this impact the PI planning exercise I am doing using MIRO board Thanks!

3
Marina
Mironeer
2 years ago
G
G Kortum
posted in Ask The Community

Help: embedded youtube videos stall

To begin, I do not know if this is a Miro issue. I have to start somewhere. I use Miro to teach. We just started our school last Friday. i used Miro flawlessly last year. We use Google Meet to connect with our students. I use a Macbook pro late 2011 with MacOS 10.13.6 I made a new board for this year, but the content is basically the same. I put the same youtube URLs I used last year. They are from my youtube channel. (They are SD. They are short.)   What happens?  (When I am modifying you using the board without Google Meet, all videos play.) Using the same computer as last school year, I can present my Miro board on Google Meet and interact with Miro Elements: notes, shapes, pens. However when I click on the youtube video it either starts and then stalls or it stalls from the start. I tried it on a Macbook Pro mid 2012 retina with MacOS 10.13.6 and I get the same results. (I cannot upgrade to Catalina because the computer is not mine.) I tried teaching/presenting on my iPad 6. The yo

3
Robert Johnson
2 years ago
R
Ruth NewnhamActive Contributor
asked in Ask The Community

Set current view as start for everyone not just new users

My understanding of this ‘set current view’ is that it only works for new users. Is there a way to set the view so that everyone comes to the specific place on the board I want them? Other than bringing everyone to me, which I currently use (not sure if it brings latecomers to me tho)

3
Kiron Bondale
2 years ago
L
Lisa MitiguyNew Here
posted in Ask The Community

Set the default font size for the board

Is there a way to set the default font size permanently?  I find the dynamic resizing really cumbersome and distracting.  I’d like to be able to open any card on any board and always have it default to 24pt font.  I know that you can duplicate cards and it will pick up the same font size, but that’s not really what I want to do.  Is there a setting that permanently sets the font size?

3
M
10 months ago
T
Tara FishNew Here
posted in Ask The Community

[RESOLVED] Not possible to share a board for editing with Day Passes: "User email domain not allowed as board guest" error

I am having this issue and my meeting starting in 30 min 

3
Marina
Mironeer
2 years ago
K
KEITH RUCKSTUHLNew Here
asked in Ask The Community

Best Practices using Miro embedded in MS Teams (especially user access)?

Hi all - I reviewed some similar questions, but nothing quite fit, or was old enough to potentially be out-of-date. Use Case: Miro board created within MS Teams using the plug-in.The members of the MS Team all need access to the board(s), but are not part of the official Miro ‘team’ that I appear to be part of (e.g., the group where my boards show up when I log in directly to Miro).  So I can’t use the name selection tool/checkboxes; and that larger Miro group contains people that shouldn’t have access to these boards, so I can’t give the whole group access even if my MS Teams users were added to that Miro group. I ended up giving the first few users access by typing in their emails one at a time, but if the project grows to dozens (or hundreds) of people (who are all added to the MS Team site), that leaves me managing separate (and redundant) security settings in Miro - more work and opportunity for error.This could get even more complicated if people change roles and I need to track

3
Ilaria Cuneo
Mironeer
2 years ago
H
Hilda TingleNew Here
asked in Ask The Community

How do i transfer template to paid version?

I am unable to copy a template from my personal account to my paid work account?I require this board to be moved to my corporate board, (paid) please HELP! 

3
Robert Johnson
3 years ago
Галина Анатольевна Булатова
Галина Анатольевна БулатоваNew Here
asked in Ask The Community

Как набрать тест в ментальную карту чтобы он не пропадал

Здравствуйте, подскажите пожалуйста как решить проблему: хочу создать ментальную карту, но при наборе текста при названии ветки текст исчезает, как быть

3
Галина Анатольевна Булатова
3 years ago
J
JayBContributor
asked in Ask The Community

iPad: Support Magic Keyboard touchpad for zoom, move canvas gestures, similar to Mac touchpad

I am using an iPad Pro 12.9, the Magic Keyboard with built-in touchpad. I would expect the same experience with a Macbook Touchpad. This is not the case. Two finger gesture does not move the canvas.  Two finger pinch does zoom in/out only erratically. I’ve tried the different navigation settings mouse, trackpad, touchscreen but there is no difference.  Tried in:miro native app Safari browser Chrome browser Firefox browseron iPadOS 14.4.2, latest version of miro app.  

3
P
2 years ago
A
AladeenBeginner
posted in Ask The Community

How to format Wireframe text area?

I want to make small text area but with unaltered font size. Resizing text area is hard. When changing its height the text area flips on the upper border to the top. I managed to shrink it more but unfortunately the placeholder text gets also shrinked! There is no font formatting options. And how I can align that text up in the text area box, not in the center? Watch the video: 

3
mlanders
3 years ago
Don McIntyre
Don McIntyreContributor
asked in Ask The Community

features for non registered users

Hi Guys - i think I know the answer to this as have been living in Miro for the last 14 months. Running a large workshop next week so wanted to be certain - can non registered participants on a board use the drawing tool?

3
Don McIntyre
3 years ago
P
Pilo AdamiNew Here
posted in Ask The Community

Zapier's Google Sheets integration

Hi,  I’ve recently managed to connect my google acc so that I can have access to a google spreadsheet inside miro, all good. Now whenever I create a new spreadsheet it adds to miro automatically, how can I change that behaviour?  thanks

3
Robert Johnson
3 years ago
I
Inge van de PolNew Here
asked in Ask The Community

How to delete this notifications?

Hi, one of my guests has been editing our board after we closed our session. But here changes are good. But now I see signs of her editing everywhere on the board. And I cannot delete them (see the red signs for what I mean). Does everyone knows how I can delete the “Guest, 19 hours ago” notifications?  

3
I
2 years ago
A
AngeNew Here
asked in Ask The Community

Google Spreadsheet integration with Miro board

Hi There, I have added a spreadsheet to my miro board. However, I have noticed that it creates ‘additional pages’ in miro based on the view and it does not match the exact tab number on the google sheet. Eg, the actual google sheet has 16 tabs (or pages) but it turns out to be 43 pages in Miro and I realised it adds on a page after a certain row count of a particular tab. It is difficult to find the right page to pin to the board. This is difficult for us when we want to use the board to put KPIs or charts. I had a google sheet with over 2000 pages due to some pages having many row numbers. Is there a way to solve this problem? 

3
B
2 years ago
C
creator unoNew Here
asked in Ask The Community

Can't find my board - please help

hey people and miro team. please help; i cannot find my board. i dont know if miro deleted it or something but there is nothing in my account and all of my boards are gone 

3
Christophe GESCHÉ
2 years ago
A
Andrzej KarelBeginner
asked in Ask The Community

User research repository / knowledge management inside Miro?

Dear Community,we're planning to set up a user research repository or a knowledge management tool in our company. I've looked through a dozen of tools and we're also considering Miro as one of the options, since we use it anyway. Do you have any tips on setting it up inside Miro? Here are my questions1. Is it possible to search between boards, for example search by tags that are used in multiple boards? I'm afraid that building one huge board will make it unusable after some time.2. The main advantage of using research repository tools, is that there you work with raw transcripts of audio/video, which then are highlighted, tagged and can be moved around. Any tips on linking/ connecting transcripts to Miro? The obvious solution is copy paste interesting parts to a spreadsheet and then import them all as notes/ cards. But maybe there's something else.3. Any plans to have search within documents, e.g. attached PDFs or for OCR (similar to Evernote)? Here are some links that I've gathered,

3
A
2 years ago
J
J BNew Here
asked in Ask The Community

Changing Miro Board URL?

Is it possible to change the Miro board’s URL for sharing?

3
Kiron Bondale
2 years ago
Z
z-viBeginner
posted in Ask The Community

Miro works extremely slow in Chrome

Don’t know what happend but Miro works extremely slow starting from last weekend. My friends have the same issue. Please help to understand and fix it. Thank you

3
Kiron Bondale
3 years ago
Luke Flegg
Luke FleggBeginner
asked in Ask The Community

Is there a workaround for this?? private frames

Hello!I submitted a feature request but am curious if other users also want this + if so, what do you currently do when you want colalborators to brainstorm something individually (without influencing each other) before coming together to share their ideas?https://community.miro.com/wish-list-32/countdown-timer-feature-hide-collaborators-activity-until-timer-ends-4595

3
Isman Tanuri
3 years ago
J
John ClarksonBeginner
asked in Ask The Community

Can I set daily update notifications for members of a board to notify them of changes?

Hi all,We would like to provide Board update notifications to team members every day, so that they can view changes, even if they weren’t available for the watercooler meeting that morning.  Is there a way to do this please? Thanks in advance! John

3
Robert Johnson
3 years ago
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