Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,795 Topics
  • 22,911 Replies

6795 Topics

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Marek_KotrakBeginner
asked in Ask The Community

Issue with connection to Jira Server

Hi,I’m trying to follow instruction in respect to connect your Jira server with Miro, unfortunately i stuck during authorization. It ask me to use Jira cloud account which is not existing in my case (i have only local account on-premis).Any ideas? Maybe integration with Jira server is no longer supported?

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1 year ago
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Ivan PedaiNew Here
posted in Ask The Community

Sketch 96.1 (167257) to Miro Problem

Miro plugin is not working after update. Am I the only one who got this issue? Reinstalled Sketch and Miro plugin. Still dead. 

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1 year ago
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Patric MesarosBeginner
posted in Ask The Community

Miro board gone

Hello guys! I have a little problem and i don’t know how to fix it. I have been using Miro for a important school project with my classmate. Today when i opened our board everything was gone. In the overview of all my boards i could see that somebody (no idea who this person is) changed the board but when i open the board and look at the members i am the only one in it, my classmate is not even mentioned there anymore. Does anybody have any idea how to fix this or what even is going on. 

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1 year ago
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Ashton RodrickNew Here
posted in Ask The Community

Issue downloading image from board onto iPhone when using app

I created the board on my macbook, and uploaded images onto the board. Other team members who are using their phone, have tried to download the images from the board, but the download button does not do anything. There is the icon that shows up at the bottom of the image when clicked, as well as the tab in the menu list that populates when you click the three dots. It is the same issue with different phones. No message comes on the screen, and the file is nowhere to be found on the iphone if it is downloading. 

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1 year ago
Brandon Lee
Brandon LeeExperienced Community Member
posted in Ask The Community

Bug: Miro Board Repeatedly Refreshes

Is anyone seeing their Miro Boards Refreshing for no reason? In my case without warning during a Miro Command the Board will Refresh. The event is not typical in the sense I do not get the Notification about Browser Disconnecting and Miro Reconnecting.Cc: @Robert Johnson 

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Robert Johnson
11 months ago
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Bill GilpinNew Here
posted in Ask The Community

Delete a row in the Miro ERD

How do I delete a row? If I click a row, then click three-dots in the toolbar that appears, it deletes the entire entity block not the current row.

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Robert Johnson
1 year ago
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SorchaNew Here
posted in Ask The Community

Starter vs Business plan for inviting users

Hello! I often use Miro for:Personal use - ideas for conferences, planning Small freelance work - Mentoring. People often need to view boards, sometimes I edit with 1-3 people max.Do you recommend the Business plan over the Starter plan for this? I’ve looked over the full feature comparison but I’m a bit unclear in how the different invite systems work. Does the Starter plan seem sufficient for freelance work? I don’t want everyone who sees my Miro team to be able to see other boards, however, I only need them to edit some board. And do those people that edit also need an account/seat that I pay for? Thank you!  

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Robert Johnson
1 year ago
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Elina MetelkinaBeginner
posted in Ask The Community

Как проверить, подключен ли Education plan?

Добрый день!К сожалению, не нашла ответа в уже существующих топиках, если был подобный вопрос, направьте ссылку на него, пожалуйста.Как проверить, подключен ли Education plan? Преподаватели нашей школы регистрировались, как educators по условиям плана. Сейчас в команде также менеджеры школы и ученики, которые проходили по ссылке-приглашению. Команде в данный момент доступны только 3 активные доски, а в условиях плана Education указано, что количество активных досок не ограничено. Как понять, будет ли подключен план, правильно ли была зарегистрирована команда?Можно ли отдать права админа не преподавателю, а другому члену команды (менеджеру школы, например)?Буду признательна за ответ и любую помощь!

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1 year ago
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Laura O'campoBeginner
posted in Ask The Community

Visibility on items

Hello! It’s been a while since I last used Miro and I guess there has been some changes and updates. But, there is one thing I can’t find and it’s when creating different boards or elements, it was possible to make it not visible, so in case of running a brainstorming or retro members were not able to see the different elements and be focused on what was discussed. Has this disappeared? Am I doing something wrong? Thanks in advance for your help! 

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1 year ago
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BethKnightNew Here
asked in Ask The Community

Timer is working, but music is not

Hi!  I am running the timer with music selected.  It is unmuted.  In the past I could hear music while presenting, but it suddenly stopped.  I have a few team members this has also happened to, but we have not been able to find a setting to fix it.  Has anyone run into this and found a solution?

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6 months ago
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MoomasonBeginner
posted in Ask The Community

Toggle/Cascade/Layer Elements

As a basic user, I can/should be able to toggle (cascade/show-hide) any element/object within my map, therein layering the subordinate (Child) objects underneath they’re Parent Object, so that I can layer flows within one another. E.g.Object 1 is the parent iconI toggle Objects 2, 3 and 4 so that they layer underneath and only show if/when I click their toggle icon against Object 1, the parent icon, for example. Is this currently possible to do? If so, can you provide an example please, thanks!

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1 month ago
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MarcRNew Here
posted in Ask The Community

What is the best practice to "brand" a board

Our use case is to share proposal/quotation documents with clients

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Manouska J
Mironeer
2 months ago
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Amy GrollmanNew Here
posted in Ask The Community

Miro AI Not Working

I’ve attempted to use Miro AI (all the different options) from both app (after rebooting multiple times) and browser (Chrome Version 111.0.5563.65). I continually get message “Something went wrong. Please try again later.” What do I need to do to fix this and actually use Miro AI?

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1 year ago
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omenaBeginner
posted in Ask The Community

Disable editing of boards in Confluence embedding

When I choose “Can view”, I expect that I can’t edit the embedded board. However, I can edit the board. The embedding is too small and clumsy that people are bound to accidentally edit boards. 

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Robert Johnson
1 year ago
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Darren MackintoshNew Here
posted in Ask The Community

Resizing Table Elements Breaks Table Functionality

Hi,I have a large table which I use as a feedback array to get the feeling of the group I am working with, it just makes the data more readable…How ever if I try to manipulate the widths of the columns, or the height of the rows, I lose all table functionality, if I undo my actions I get the table functionality back. the table is a simple 3rows x 10columns. The same goes for adding and removing rows and columns.TBH, this seems to apply to any manipulation of the table once I have added data to it, it just seems to revert the table a a table shaped object or collection of text boxes… In fact adding data to the table seems to stop it reacting like a table :/How can I fix this, or how do I stop this from happening?

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2 months ago
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wise_mic2Beginner
posted in Ask The Community

Adding alt text

Is it possible to add alt text for any textbox or image or whatever? So when hovering the mouse over the text it shows, or when clicked if it is not a link..

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1 year ago
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F.PION-DRANCY at FARECOBeginner
posted in Ask The Community

Load diagram from other

Hello,Don’t remember if I already ask the same previous year...;)Is it possible to load a diagram from an other ? For exemple, I build an otherview of a system, and i want to draw more in details each main parts in others (sub) diagrams.Best regards.

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1 year ago
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EugeneErgBeginner
posted in Ask The Community

Incorrectly embedded in Notion.

When I try to create a frame or any other way to insert a Miro into a Notion, the link changes and I don't get the result I want.I need: https://miro.com/app/embed/...I get: https://miro.com/app/live-embed/... It seems like the Notion replaces the link. How do I embed exactly what I want?

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1 year ago
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LianaBKNew Here
posted in Ask The Community

Не могу редактировать доску

Не грузятся инструменты уже несколько дней, хотя у моих учеников всё в порядке. Доску обновляла, удаляла и загружала заново, ничего не помогает. Не могли бы вы исправить данные проблемы.I am not able to edit my boards, tools are not working. I tried to delete an app and upload it again, it did not help. Please, could you fix this problem or explain what is wrong. My students can edit the boards though.

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1 year ago
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AssteriksNew Here
asked in Ask The Community

Bring everyone to me not working since I created a miro account

I was invited by a co-worker to a miro board in his own space. When working together, I could use the feature “Bring everyone to me”.Then I thought it might be a good idea to create a miro account on my own. But since then I cannot use this feature anymore. It says “only available for team members”. It doesn’t help to log off neither. I don’t understand the sense of this and I really would like to know how to restore my ability to bring everyone to me in this collaboration.Any help ist highly appreciated. Thank you very much!

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Robert Johnson
1 year ago
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brownmbBeginner
posted in Ask The Community

Mindmap sub-nodes limit in free mode?

HiJust trialing Miro before I buy.When creating mind maps I click the + next to the root object and can keep adding more sub-text-nodes.  Each new node has a + to add another.But now after creating around 30 sub nodes I dont get the + anymore?I feel ive either hit a limit or turned on a design mode some how?Ive tried restarting…..deleting nodes and still it does give me a +.     I did create a new board which returned the + options…...then re-opened the first one and it still doesnt show the +.

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Kiron Bondale
1 year ago
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Jeff SBeginner
posted in Ask The Community

Transitions in Presentation Mode?

Prior to the latest updates to the Presentation mode, I could move between frames with zero transition or sliding effect; the screen would instantly refresh with each new frame as I flipped between them. Did this capability go away with the new Interactive Presentation mode? Is the only way to move between frames to have it "slide" between pages? I use to be able to “fake” build effects with the instantaneous refresh. Is this feature now gone?

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Robert Johnson
1 year ago
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Laura HeianNew Here
posted in Ask The Community

Azure DevOps instead of Jira

I’m using ADO, not Jira… Can I get Azure Cards in the contextual menu instead of Jira?  

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Manouska J
Mironeer
2 months ago
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Anant AgrawalMiro Hero
posted in Ask The Community

How to generate reports in MIRO?

I have created various cards in MIRO board. For each card I have added multiple tags. How can I generate reports based upon the tags created? for example, how many cards have tag value “ABC”?

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1 year ago
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William O'NeillBeginner
posted in Ask The Community

Issues with Miro Academy Quiz - Unable to complete

When trying to complete the quiz to get the Miro Essentials badge: Getting started with Miro (Quiz) - Quiz | Miro Academy I receive the following error and am unable to progress the quiz. 

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W
1 year ago
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