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Hi all,is there a way or a futur plan to import animated .json file into a Miro board ?I create animations with After Effect and export them as .json file for the web. But I would like to incorporate some into Miro board for presentation. They are much lighter than animGig.Thanks

Hello everyone,I am using the Free Plan in Miro, which allows up to three boards. Currently, I have two boards that I actively use, and a third board that I transferred to another owner and no longer need. However, the board is still showing in my list, and I can't remove it or leave it. The options to "Leave" or "Delete" are not available.This is taking up one of the three available slots for boards in the Free Plan. Is there any way to completely remove this board from my account so that I can use the free slot for another board?I would appreciate any guidance or suggestions on how to resolve this.Thank you in advance!Best regards,Michal

Hello, can we please have our account flagged as non enterprise or have Enterprise SSO turned off?Assuming that our account still exists within Miro somewhere and this is breaking log ins as Miro redirects to the Enterprise SSO when using our domain for creating accounts or simply just logging in.Sorry, seems this is the only place to be able to do this as creating a support ticket requires paid licensing.

Hey, I needed to update some company details, so there is also the need for an updated invoice.How can I start this process?

I’m part of a company that uses Miro with the corporate domain @***.co. We started with the Free plan and later migrated to the Enterprise plan.Our challenge is that, during the time we were using the Free account, many team members created private boards using their corporate emails. Currently, we only have access to boards linked to the Enterprise team or those to which we were invited.We would like to know if there is a way to identify and access all boards created with the corporate domain @***.co (regardless of who created them) and move them to the Enterprise team. Our goal is to centralize and properly manage the boards within the paid plan.

I removed a user who was on my team, and the boards he created disappeared. Is there any way to recover these boards?

For some reason I cannot edit one of my boards. I’m on the free plan, had three boards, removed one that was no longer necessary, and yet still cannot edit one of them.I just want to remove an extraneous frame from Student Onboarding, but it refuses to let me change anything. I can’t put in a support ticket as it’s a free plan. Help?  

Hello! One of my students cannot open the Miro. He has Android(Oppo), downloaded app, and that’s what it shows. How can we solve this problem? He tried to join by tablet, but it shows only white screen. When I join by my phone, everything is okay. But only he cannot join.

in the planner board when the filter issue type is selected and you want to check which issue types to view, it says no results matching.  The filter appears to be correct in Jira & this isn’t working for multiple teams.

HiI wish to cancel my subscription. I try to go into my profile but it just opens another browser window and asks me to log in again. I have tried logging out and in etc. Help!

Hi Miro Community,I'm a teacher and I'm interested in using Miro to facilitate group work in my classroom. I'd like to divide my class into 5 groups and have each group work independently on their own boards, without being able to see what the other groups are doing. Once the groups are finished working, I'd like to be able to make the entire board visible to everyone.Is this possible in Miro? If so, could you please provide me with some instructions on how to set this up?Thank you for your help!Sincerely,Veselin Zashev

I am a paid user, but cannot lock a mind map.  I can lock individual items in the mind map but not able to lock the entire map.  The lock option appears for me, but nothing happens when I click on the padlock icon.  Thanks.

Notați un vers sau o strofă dintr-o poezie de Mihai Eminescu care să realizeze o legătură cu disciplina pe care o predați

Hi everyone, I have the question on how to delete users as an admin. i am a team admin (showed in the list of active users- and I am the only one). But I am unable (no three dots available to delete all other users) to delete users. I just saw that I am obviously (With the same email address) a member and a Team admin at the same time…The fact is that I created this space and I want to keep it with my crowd. What to do?   

I was checking the details of the Miro Embed for Confluence plugin on the Atlassian Marketplace (https://marketplace.atlassian.com/apps/1217530/miro-embed-for-confluence/version-history) and noticed that it doesn’t specify whether the plugin is compatible with Confluence Data Center 9.2.x.Can anyone confirm if the plugin works with this version of Confluence?Thank you in advance for your help!

Im looking for a method to have the age of a ( most likley sticky note but could be images ) displayed along side the item.Dealing with a lot of contributors on time sensitive boards, where if an update is expected in 2 days and it takes 3 that will mess with scheduling. But it can be tricky to constanly check the age of posts to ensure they are all within the time limit. Having a timer or age counter that would easily show postA is 1 days old postX is 3 days old so i can focus down on catching the outliers would be insanely helpfull Also being able to add a countdown timer for a deadline such as 1 months from now not only hours would be amazing I have found this which seems to solve my needs but its not appearing on the marketplace so need to see if its no longer an option, is there a better option or any inhouse ways to do this im missing 

Hi, I have Miro free plan. I would like to be able to manage the boards and make them view only by myself. The current behavior where the last board becomes of you only after the limit of three is very annoying and impractical. Is there a way to manually move the board to view only?

My tables have stopped loading when I switched from working at home on my own computer to my work laptop in the officeI have tried the following:Restarting PC Hard refreshing the page Clearing my cookies/cache Log out and log in I can still access my boards and the rest of the info on them but I can’t load the tables which have my timelines and strategy breakdown for the year.

An error keeps popping up saying the “This tool is unavailable on the board”. I have previously exported a frame before so i was wondering how i can get that to work now. I am the owner of the board and i have the same plan that i used the last time i exported a frame.

Hi! i need help to recover a miro board. The account that i was used in my university career was deleted. Can i do something? I can use other email but i need the infoo :((Thanks

This may be a Wish List item but surely this has come up before - I can zoom to a selected item using Alt-2, but is it possible to zoom back out just as quickly? Ideally hitting Alt-2 would toggle it back to the previous zoom level, but I can’t find any way to do that and have to resort to using the mouse wheel which is slow and tedious. Using Alt-1 isn’t an option either as it loses the current position and forces more mouse wheeling as well as panning.

heyhey,my worst nightmare is here! i have an important question and really looking forward for someone could help me!i am using miro for a testing purpose. in december i was creating a new board (i know the free version is limited to 3 boards) and used it in a kickoff meeting. the free-settings allowed me to create a new board, all settings were correct and the kickoff went well. all good until here!now, in january, i want to have a look on the board again to check some information- but all is gone. after the first shock i thought there is no problem, because i found the specific board-link i shared with my colleague. but the link want me to ask myself for the access request- but no request was sent to my mailing adress. same with my colleague, who tried the same way, but no mails in our mailboxes.i don´t get it why the link is still vaild but forces me to ask myself for access?! and then nothing will happen. i had a look in the trash bin, but because i d

Does anyone know how to delete/remove milestones from this timeline view?  adding is very easy - you just click and a new one appears, but deleting them appears to be impossible?

Hi, I’ve created a flowchart with Miro AI and want to export it as an SVG image. Is that possible? The only export options seem to be JPG or PDF. Any advice would be welcome. Thank you!

This image shows on my timeline and I dont know how to get my data back.Anyone has experiences or Ideas what to do? Thanks for the help!Sebastian