Hi ​@Olivia Forde! 👋 Thanks for reaching out.

Could you please share a quick screenshot or short video showing what happens when the other user clicks the link? This will help us understand what’s going on.

In the meantime, please double-check that:

• The Space link you shared is set to allow access for that user (and not private or limited).

• The user is logged into the same email address the Space was shared with.

Once we have a bit more detail, we’ll be able to guide you further!