Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,725 Topics
  • 22,665 Replies

6725 Topics

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Darren M. McDonaldBeginner
asked in Ask The Community

Bi-Directional Connection Lines?

I am trying to create a concept map and am needing bi-directional connection lines. Basically, these are arrows that are pointing at both ends. Is this option already available? If so, how do I create them? If not, could this be included in a future feature?

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10 months ago
RC01
RC01Beginner
posted in Ask The Community

Keyboard shortcut for opening card panel (CMD+Shift+Down) not working

According to https://help.miro.com/hc/en-us/articles/360020911193#How_to_open_the_card_panel, I should be able to open the card panel using CMD+Shift+Down(arrow).I’m working on Windows, and I’ve used Ctrl+Shift+Down successfully before.But recently, the shortcut isn’t working anymore, which makes editing cards a nuisance.I’m on Firefox 113.0.2, but I’ve tried in Vivaldi 6.0.2979.15 and there it isn’t working either.Thanks for any help.

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Robert Johnson
10 months ago
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Helena MantzouridisNew Here
posted in Ask The Community

Can't delete a table in my board

I created a table but some how one cell of the table is buggy. I can’t enter any thing into it. There fore i tried to delete the table.I was only to delete all columns/rows with exception of the one with the buggy cell. .

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Kiron Bondale
10 months ago
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EveNew Here
asked in Ask The Community

search and replace function

I have discovered a spelling mistake in my miro board that runs through the entire presentation.is there a search and replace function to correct all the errors at once?

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10 months ago
Lauree Schloss
Lauree SchlossContributor
posted in Ask The Community

[RESOLVED] Text alignment bug

My text layers shift around when I close and reopen a board.  I am very OCD so I keep having to fix their placement!I will put the text here: And then it will shift to being here: I am 100% confident that no one is accidentally moving it around.  

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10 months ago
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MarygoroundNew Here
posted in Ask The Community

The board has disappeared

Hi dear team, I use free account, but my board has been disappeared since today, I don’t have any trash or backups, how to understand the reason and possibly get it back?  For some reason, I can’t find the link in the browser. Thank you! 

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10 months ago
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Rayane LealNew Here
posted in Ask The Community

Teste

Como usar visio no Miro?

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R
11 months ago
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weitzelBeginner
posted in Ask The Community

bug report - share link copy-to-clipboard failure

The "copy share link" failed with a success message. This resulted in my pasting what was previously in my clipboard into the chat while running an interview. I'm using Miro in Firefox 102.10.0esr (64-bit) on Debian. It might be helpful to provide the url in a text-selectable way so platforms without copy/paste access can continue to copy a url before trying to target every platform's clipboard API. Copying the url from the url bar worked, but it was unclear if it should.  

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11 months ago
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Amy MccarthyBeginner
posted in Ask The Community

Miro automatically zooms out

Is anyone experiencing the same issues as I am? It is getting VERY frustrating! (Note: I am using the browser, not the app, however my co-worker is having the same issue using the app) When I navigate to another window and back to Miro (which I do constantly), it often zooms me out and I have to go back to where I was. Super annoying. Today it’s happening to me even more frequently and every time I was trying to click on my browser window it would zoom me back out. I’d zoom in and as soon as I clicked it zoomed me back out. No idea why but this is making it very difficult to get work done.Miro - PLEASE remove this feature!! If we want to zoom out we can on our own =) 

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A
11 months ago
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Tatyana KholubkoNew Here
asked in Ask The Community

Can’t open Miro

Hello!Hope you can help me solve the problem. I’m a free account user. Yesterday I opened Miro on my laptop and also on a PC and there weren’t any problems. Today I can’t open anything! No Internet connection issues 100%, I’ve doublechecked. Neither the website nor the app aren’t working! The pages are empty and white and that’s it! What happened? How can I fix it? 

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Kiron Bondale
11 months ago
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Jane McMurryBeginner
posted in Ask The Community

[NEW FUNCTIONALITY] SharePoint links opening in popup in Miro desktop app, instead of default browser

A couple of days ago the behavior of my Miro board (desktop) SharePoint external links changed.  They used to open in a new Chrome (Mac) browser tab.  Now they open within the Miro desktop app as a pop up menu with no tool bar.  How can I change this back to a browser window?

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11 months ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community

[RESOLVED] Frames panel navigation broken

As of May 16, 2023 @ 2:45pm UTC-6, the frames panel navigation appears to be broken. When clicking on a frame name, the first couple of frames align/display properly, but then the frames are not displayed and instead, the zoom jumps way out.To reproduce:I created a new board from the The Business Model Kit template - here’s the board: https://miro.com/app/board/uXjVMIYpwT4=/ Open frames panel and navigate the frames.Here’s a GIF:Tested in Chrome and desktop app on Windows 10 and 11, 64-bit.

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11 months ago
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Alan Menk dos SantosNew Here
posted in Ask The Community

The procurement department needs some data from Miro to pay for a plan.

The company I work for needs 3 data to be able to register Miro in the SAP system and thus be able to pay for a plan, which are:- Corporate Name- Address- CIFCan anyone support us?Thanks!

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A
11 months ago
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Jo SNew Here
asked in Ask The Community

Emoji voting disappeared?

We had a great remote session with clients who had never used Miro recently – the group voted using emojis on stickies but these votes have disappeared now.    Is there a view I should be toggling to see these again? We had multiple votes per sticky, and now I only see one per stickie at most. :(

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11 months ago
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Hind KarimNew Here
posted in Ask The Community

Connection Line shaping doesn't update

Hi everyone,I’ve made a swimlane flowchart where I have a few connection lines connecting to different parts.I’ve had to edit the connection line beyond it being just a straight line so that it looks neat when connecting to other parts (e.g. some lines have three different curves in them to connect nicely to the next piece). For some reason these curves aren’t updating at all and seem to go back to a shape that is making the board look messy. I’ve tried changing them back several times to how I want them to look but everytime I refresh, it goes back to the same messy lines.Does anybody know how I could fix this?Thanks!

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11 months ago
Johanny Pestalozzi
Johanny PestalozziGroup Leader
posted in Ask The Community

Questions about virtual try-ons in retail??

Picture source: PICTOFit, fair use.----Hi there! 😀I’m planning a workshop to analyze experience strategies of virtual try-ons in the retail industry. Here you can find an example.If you were to participate in a workshop of this kind, what questions would you have around the experience design & the business model behind virtual try-ons?Thanks a lot in advance for sharing your thoughts & for contributing!! 😎😻I’ll share details of the event asap.Greetings, Johanny 👋🏾

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Johanny Pestalozzi
11 months ago
Henrik Ståhl
Henrik StåhlMiro Hero
posted in Ask The Community

"Sorry but you are not a Product Manager"

I read this story on Medium by Mithil Srivastav some weeks ago, and although I definitely don’t agree with point number 4, I believe it’s an interesting piece. I especially like the parts about being data-driven:You need to get as much data as you can before taking a decision. Be paranoid with data. Be the devil’s advocate and ask yourself questions “Why ”, if you don’t have a data backing the answer, keep searching.Too many times have I seen projects and organization trapped in the “feature factory,” where the only thing that matters is “delivery” (oh how much I hate that word in product development and IT) and the release is seen as the end of something – instead of the beginning.What are your thoughts on this?

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11 months ago
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Teresa BiehlerNew Here
posted in Ask The Community

Filling shapes with pattern (dots, stripes, etc.)

Is it possible to fill a shape with a pattern (dots, stripes, etc.) instead of (or in addition to) a color?  If it is possible, how?

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11 months ago
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MahsaNew Here
posted in Ask The Community

previous team

Hi guys, I recently create one board in Miro and I didn’t know I was creating in the team that was for my previous company and I shared it with my manager. Now, My manager added to the list of users of that team, and I left the team already, is there any way to remove my manager from that team except he leave from the team with himself? 

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Robert Johnson
11 months ago
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Katharine FerreiraBeginner
posted in Ask The Community

Sketch plugin not working

When I try to export my artboard from Sketch to a Miro board using the plugin by Miro, I’ve been having the same problem for around 3 weeks. It never pass from the loading stage... I have no idea why that is happening now, and the plugin was working pretty good before that time. I need help with how to solve the problem. Perhaps someone can help me understand if I’m doing something wrong? I will be grateful for any help, thanks. P.S.: I deleted and reinstalled the app and plugin multiple times, my computer is up to date, I did all the troubleshooting available on the plugin description page… Unfortunately nothing worked so far... 

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11 months ago
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sato_kotaNew Here
posted in Ask The Community

チームユーザーの役割、ライセンスの管理

チームに所属しているメンバーに対して管理者をメンバーに、メンバーをゲストに　などの操作はどのようにすれば良いのか知りたい。 同様にライセンスについてもフルから無料にする場合どのように操作すれば良いのか知りたい。

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11 months ago
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arjanpetersenBeginner
posted in Ask The Community

merge, union slice shapes

dear Ls,Quick question herer: As far as I understand its not possible to union/split etc two (or more) object; Like you can in powerpoint. Nevertheless Miro allows you to use apps. Are there any good app integration that might help me ( in the most simple way() to achieve this> gr

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11 months ago
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Peter VanderPoelBeginner
posted in Ask The Community

How do I sign up for an Education Plan?

how do i sign up for an education license 

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Robert Johnson
11 months ago
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Sezen Aladag OzdemirNew Here
posted in Ask The Community

Beta program deactivation

Hi, I used to be a part of the beta program and I had access to Talktrack and the new AI features.Today, when I wanted to use talktrack, the “record a talktrack” button was not clickable and there was a message saying “you need to be a part of the beta program to create talktacks”. I am wondering why I am not a part of the beta program anymore and how can I activate those features again.Thanks.

0
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11 months ago
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Katharine FerreiraBeginner
posted in Ask The Community

All Sketch Miro plugin options showing as disable

Hello! I’m trying to use the plugin in a new computer, but all the option (including login/logout) are showing as disable for me. Any ideia on how to fix it?  

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K
11 months ago
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