Ask the Community

Newbie here. I used Miro for meeting facilitation for the first time today. It was a disaster.My meeting was in Zoom. I had a Miro board set  up with 5-across, 5-down post its for an anonymous AMA (Ask Me Anything). I dropped the Miro link into Zoom chat.It was easy for participants to use the link and access the board, but somehow they expanded the size of the board. It was HUGE. All 25 post its were in a horizontal line. I had to zoom in and move the board around just to read the post its. The clarity of the exercise was lost.What did I do wrong (so that I never do THAT again)?I’m using the consultant plan.

I can resize a browser frame, but when I try to resize a phone frame it maintains the aspect ratio. However, the info doesn’t fit and I need to change the height to indicate scrollable content. How do I do this?

In text fields, we used to be able to be creative with our use of the space bar 🙂 in the last few days that seems to have changed and now any amount of spaces in a text field will get reduced down to one. This has meant a lot of my frames of text now look strange and need to be reformatted.(to be clear, I mean “doing      this” no longer works, it would show “doing this”)There’s lots of good reasons to allow multiple spaces and feels like we’ve lost a feature?

Since the Miro new update 0.4.3, there is a lot of texboxes bugs.I founded 4 textboxes bugs:Miro loses bullet points indentations Miro adds line breaks Miro deletes multiple spaces Miro is sometime frozed if I use more than 6000 chars. Please Miro, downgrade fast to the previous version.The bugs were reported on Saturday November 14 at 15:34.Miro adds line breaks.Miro deletes multiple spacesMiro loses indentations.

I have been pasting information from 4 excel cells (all selected at once) into a single sticky note on Miro without issue until today. Now when I paste, there are a bunch of extra blank lines added to my paste selection (above, below, and between cells). I tried pasting into other shapes as well and continue to have the same issue. Attached image of the issue. The yellow note is the “new” paste from today, the green note is the way it has been up until today. 

I want to add a person to my board who already has a Mirò account on his own. Is it possible to do without any further costs?

It is important to know the identiy of the participants sometimes.To assist someone that has problems for examlple, how can I call him or her : “ hey “nice developer” come to board…not nice.Also during votations, could be very good to see the progress people are making when voting.some ideas on the way? 

Copy “Locked by board owner” frames on DellWe created a Miro board with standard frames we all need on a daily basis.We used the “only I can unlock”/”locked by board owner” function to prevent other people to mess up the board. This was perfect for us, since everyone was still able to copy frames by clicking on the side of the frame and hitting CTRL+C.This worked fine for a while, but recently people working on Dell started to complain. They can’t copy the frames anymore (it did work before). Neither as a guest nor when logged in. Neither on desktop app nor on browser.I know there’s still another way to get frames (from the shared template library), but we invested quite a lot in this board so we’d really like this to work (still). Who can help me out?

Our free team has a main board that we need to ensure stays collaborative and not view-only. Is there a way to pin this board so it will not be auto-reverted to view only? If not, we need that feature, such that reverting to view-only isn’t a function of when the board was created, but of the team’s prioritization of boards.

My colleague attended a practice and joined their team which is a free plan. Now she has created boards with some other colleagues inside our own company, but associated with the practice team, and I’m trying to move the boards, but it seems that the training team has to be a member?

Hi, I have admin rights for our Miro Boards but I am not able to see this screen when I go to the share screen. Do you have to be the owner of the board or a collaborator to be able to see this and to see the advance settings. Thank you in advance, Sharon     

Hi I’m trying to export a board as a pdf or an image.  Mira says it  is exported - but I can’t for the life of me find where it is stored on my laptop.  I’ve looked everywhere including having checked the download folder several times. Any suggestions would be helpful.

Is it correct that there is no celebration /  confetti tool in Miro yet?It would be really helpful to have such a feature. In workshops its always nice to celebrate the end of a section in a workshop. 

Hi Communinity, Does anyone know how long it takes to receive an email from Miro incase you perform a password reset? I would expect that would be more or less instant. But I have a member that didn’t receive any email after 30 min and still hasn’t.  

Hey guys!Great to be here 😊 But I got a problem with my App: When I want to write "hello" something like: hhehelhellhello comes out 😂 Guess there is either a bug or a bad setting on my new phone. thanks for any help!Paul

I been using the mobile version bc es more easy and confortable to use from my phone at anytime and everything been normal until today. I uploded a jpg file in my board but i couldn't edit it, like size or move it.  I tried in others boards and it doesn't works...  i know i should use a computer o whatever but i really need to use it from my phone, so if anyone have an idea of how to fix it...    I also restarted my phone and the app, cleared the cache and nothing changes :( Edit: there's no new updates in playstore or something

We are on a free plan, we have only two boards, and one of them, which we need for a public workshop tomorrow - is locked! We have never upgraded our plan. We have had 30 team members on this board, but we expect more of them. Does anyone know what is the problem and how to fix it?

Is there a way as an Admin to see what boards each active member can see and has access to? 

Trying out Miro features and comparing to other options. For some of my work, it is useful to be able to generate Wordle type ‘word clouds’. Is anybody doing this with Miro? I understand that is possible within Stormcloud, for example. Grateful for any wisdom and advice from this community.

Hi, when I try to group these 3 objetcs I can’t. I mean, I can group a sticky note with a connection line (arrow) but when I try to goup with a part of the mind map, the group does not work.I did a whole mind map so I use an arrow whith a sticky note to put “a focus” or “pending” or whatever I need to write in each sticky note on that part of the mind map. So when I add more ideas (lines) to the mand map, the objetive is that the arrow and sticky note move with the mind map line. I cannot group these 3 objects so every time a add more ideas, all the arrows and sticky notes don’t move (are a lot) so I forget with part of thye mind map has the arrow+sticky note.Please help, thank you so much.Roberto

CORRECTION; I CAN`T move more than 1 object at the same time (post-its etc)When I am logged in to Miro I can no longer mark more than 1 objekt in order to move for example more then 1 post it at the same time. It worked before when I used my laptop mouse tracker, but not since I installed my new mouse.No matter how I try to choose the “pointer” i still  get only “the hand” that is just moving the bord around and not any objects. It´s very disturbing. Thank you for any recommendations of how to solve this issue. Best regardsElisabeth 

I created a mindmap in Miro. When I wanted to share it, I tried changing the setting in a way that the other people could only comment on it, not change it. However, not it says I myself have only commenting rights and now I cannot edit my own board. I can’t find an option to change it back and am looking for help. 

As I openend my miro board on my tablet i noticed that on my tablet the emojis are looking much mor better than on my PC. That brought me to the question: What icon does any other user sees when I place an emoji on my board and why are they shown differently:This is shown in my tablet:  This is from my PC:  Got a Radeon RX550 Graphic Card with 4 GB Ram. I cannot imagine that this card shows less details than my Samsung Tab S3  Totally confused.Michael

Wish to save my miro board to google-drive, though google drive is not showing on my export button as an option. Is it not available with the free version?

Hi, everybody.I have been having big troubles working on miro with my IpadPro since the latest ipad os actualizations.The toolbar simply disappears after trying to select a command. Sometimes it appears once more after a time, often not al all. I must close the application and try again, but the problem persists.And often the application freezes...Does anybody have similar troubles?