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Can't change user's profile name

M

Hi all,

 

I’m coming with a little problem. I’m a company admin and I can’t change someones “First & Last Name”. How can I do this? Or it’s not possible?

 

Best regards,

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    3 replies

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • 7246 replies
    • August 18, 2021

    @MateuszJan - While I have no experience with the Company Admin role outside of the Consultant Plan, I am quite certain that only the Miro account profile holder/user can do this. One way for them to access their profile settings is through 

    1. Their profile avatar (top-right) → Settings
    2. Profile details → Frist & Last Name

       

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    M
    • MateuszJan
    • Author
    • New Here
    • 1 reply
    • August 19, 2021

    I tried that but I’m getting information that we have SSO enabled (and it is enabled) and I need to contact administrator but I’m admin :)

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • 7246 replies
    • August 19, 2021

    @MateuszJan - According to the User Management Overview on Enterprise Plan Help Center article, because you're using SSO, you cannot change the name in Miro:

    https://help.miro.com/hc/en-us/articles/360017571474#h_01F8C8389CTQW00GJNM5SM6Z7E

     

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca

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