Can't change user's profile name

  • 18 August 2021
  • 3 replies
  • 401 views
M

Hi all,

 

I’m coming with a little problem. I’m a company admin and I can’t change someones “First & Last Name”. How can I do this? Or it’s not possible?

 

Best regards,

3 replies

Robert Johnson
Userlevel 7
Badge +12

@MateuszJan - While I have no experience with the Company Admin role outside of the Consultant Plan, I am quite certain that only the Miro account profile holder/user can do this. One way for them to access their profile settings is through 

  1. Their profile avatar (top-right) → Settings
  2. Profile details → Frist & Last Name

     

Visual Thinker | Volunteer Community Moderator
M

I tried that but I’m getting information that we have SSO enabled (and it is enabled) and I need to contact administrator but I’m admin :)

Robert Johnson
Userlevel 7
Badge +12

@MateuszJan - According to the User Management Overview on Enterprise Plan Help Center article, because you're using SSO, you cannot change the name in Miro:

https://help.miro.com/hc/en-us/articles/360017571474#h_01F8C8389CTQW00GJNM5SM6Z7E

 

Visual Thinker | Volunteer Community Moderator

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