Ask the Community

I’m on a Macbook pro, am running Miro via Google Chrome Version 88.0.4324.96.Post it notes are in a frame, I’m exporting a pdf at best quality, some post it notes are blank in export file?  Not sure if any one else has had this issue?

I would like to use the collaboration feature with 3rd party group that does not have a Miro login. I have a paid subscription to Miro and would like to create a board, invite my customers for collaboration and feedback but will they require a login?  If so, can i create a generic login for them and have them use the same account for easy of use?

My MIRO boardPDF export is just a blank page? Any idea why?

Does anyone find the UX of the Stickies snapping location annoying?I prefer that they snap directly to the physical corner of the Sticky and not offset.Also, the Sticky shadow does nothing for me… if this takes up Board Memory I prefer performance (speed of loading) than seeing this. 

How / where do I find out the file size of my miro boards?  Do I have to create the backup file and look at the size of the backup or is there a way in the browser or app interface to easilysee how big the file is?

I noticed on my Mobile Phone App that Miro is not Timing Out and I stay Logged In occasionally (not all the time).I also see on my Desktop Dashboard some Users in a Board longer than the 90 minute timeout setting however they have left work for the day (over night).

Hi, one of my guests has been editing our board after we closed our session. But here changes are good. But now I see signs of her editing everywhere on the board. And I cannot delete them (see the red signs for what I mean). Does everyone knows how I can delete the “Guest, 19 hours ago” notifications?  

When I click to share my Miro board and I choose to set a Password, the Password field is pre-filled with my own Miro login password - which I would never share with anyone.Why is this field pre-filled with anything other than a randomly-generated password?Thank you!P.

I have tried both documentation Miro and WordPress to embed boards.However, WordPress does not recognize the embedded code from Miro.Has Anyone came up with a solution or workaround to this?Please don’t suggest me to read Miro documentation about embed into websites, my questions is specifically about WORDPRESS.Thanks

I have created 3 boards in which I have consolidated answers from different user groups on a frame. I am trying to copy these frames with the sticky notes to a “general” board so I can compare and work from there to show the client an overview. I’ve tried using command + c / command + v, as well as the triple dot → copy / right-click → paste flows, but neither works.  Both those methods work fine when I’m copying and pasting on the same board. But, I cannot copy and paste between the boards, nothing at all. Not the frames, not the individual sticky notes. I have checked and I am in my shared team account, the boards are in the same “project”. I found these articles but the solutions simply don’t work. I cannot duplicate the boards and work from a duplicate because I have 3 of them (with a lot of information) so I will loose information either way, and I don’t feel like typing over 100+ stickies x 3.  Does anybody know how I can copy a frame to another Mi

I’ve been trying to type on my dashboard, every letter I write is erased and even if I try to edit an exit text I get erased

I was recently added as a collaborator for my company, with admin rights, but whenever I try to create a new board, I get a "User licence activation failed" error, and can’t even edit boards that I previously could. Can someone help?

I have uploaded a pdf to my board that will not move, delete or be edited.  Any idea what I have done?  I cannot undo either.  Thanks! Randy

How can i hide the map in the bottom right hand side??

Hi all - I reviewed some similar questions, but nothing quite fit, or was old enough to potentially be out-of-date. Use Case: Miro board created within MS Teams using the plug-in.The members of the MS Team all need access to the board(s), but are not part of the official Miro ‘team’ that I appear to be part of (e.g., the group where my boards show up when I log in directly to Miro).  So I can’t use the name selection tool/checkboxes; and that larger Miro group contains people that shouldn’t have access to these boards, so I can’t give the whole group access even if my MS Teams users were added to that Miro group. I ended up giving the first few users access by typing in their emails one at a time, but if the project grows to dozens (or hundreds) of people (who are all added to the MS Team site), that leaves me managing separate (and redundant) security settings in Miro - more work and opportunity for error.This could get even more complica

Hi, I want to be a member of Miro with my @ okan.edu.tr extension e-mail address. However, the confirmation mail is not received. I have read your article on this subject and completed everything I had to do. However, my problem was not resolved.Can you help on the subject.Thanks, 

Hello, everyone. I use the free plan of Miro; and I’m aware that only 3 boards are editable, but I want to delete one of the editable boards but I cant find that option, just in the “only-view” boards I find it. I hope someone can help me with this little issue. thanks 

A board that I created and shared is not loading for me. I cannot even see the thumbnail--just the miro “m” that animates when trying to load, but does nothing. Help!

I am using MIRO sind almost a year, having created over 60 boards for customer interactions so far.Since a couple of weeks, I am constantly getting “inviations” to download the new MIRO APP compatible with my M1 chipset Mac. If I do so, I would have to overwrite my existing MIRO programm (which I denied. How does this update would work? Do I have to start from “scratch” again...is this right? Or can I “transfer” all of my 60 so far created boards to my new M1 version? Or…Thx for your help, dear mironeers or community members.Andreas

I want to configure SSO/SAML in our Google Workspace/GSuite account so that my internal employees will be forced to sign in with their google accountsHowever with that, we also have external individuals like contractors and clients who will also need to join on occasion to collaborate. They would not have a Google account.How do i handle this situation?Thanks!

Hi,Is it possible to duplicate a Miro board and then at a later date use that board as a backup in case of any data loss through user error?  I know there is a backup feature but i wondered if there is any benefit to duplicating the board instead?Thanks!Sam

Hi! I have a Miro account with my work email and we use it for work, but I wanted to use Miro for other personal things so I create another account with my personal mail, It was that the right way to do it? I still don’t understand how teams work and I’m never sure who see my board when I create one, only members of that team? If I create a board and then share it my students, are they then gonna see all the boards of my team?

Guten Morgen, gerne würde ich in Erfahrungen bringen, ob es Schulungen oder Workshops zur praktischen Nutzung von Miro gibt. Die Community ist noch recht hung, aber sieht schon sehr vielversprechend aus. Viele GrüßeJoscha

Hi,I have copied some items from a template in a miro board and pasted them in another template in the same miro board. However, I cannot move them in the new frame, although they are not locked. Similarly, in the new frame, there is a table, on which there are some sticky notes. I can move the sticky notes freely on the table, but when I take them out of the table, they are moved to somewhere else in the frame automatically and I cannot move them somewhere else in the frame other than on the table.What would you suggest me? Thank you.Note: The template is created after making the table.

I am having this issue and my meeting starting in 30 min