Previously I was able to restore the board via the board link, but since today this is no longer possible, does anyone know why this is?
Expecting to see:
But am now seeing:
[RESOLVED] Cannot restore deleted board in Free Plan
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Userlevel 7
+6
Unfortunately, it looks like the Miro product team has changed the behavior for deleted boards on free plans. I’d suggest opening a request with Miro support here to find out what options (if any) exist: Submit a request – Miro Support & Help Center
Kiron
Thanks for the reply, I opened a ticket. Let's see what the team says about it and if there will be another options in the future.
Userlevel 7
+12
I can also confirm this behaviour in one of my Free Plan teams.
Steps:
- I just Created this board on March 16, 2022 in a Free Plan team: https://miro.com/app/board/uXjVOEuL3qE=/
- Deleted said board.
- Load board URL and I see:
Yesterday I deleted the wrong board on my free account. I followed the instructions for recovery (using the link to the deleted board), but the Miro page that displays doesn’t include an option to restore the lost board. I am logged in using the same account as the deleted board. How can I recover the deleted board? Thank you!
Link to deleted board:
Userlevel 7
+12
Hi,
I have both Free and Enterprise account. By mistake a board from my free account was deleted and I cannot see the Trash icon to recover it. Anyway you can recover it fo me Maybe moving to the Enterprise account
The link for the board is: https://miro.com/app/board/uXjVOOqETus=/
Userlevel 7
+12
Userlevel 7
+12
As of this post, the How to restore a deleted board Help Center article is showing that Free Plan users should still be able to restore a deleted board, so hopefully this is just a temporary bug/glitch.
I don’t see an option to restore, only this:
Same here. Also in the desktop app the trash is not available.
Userlevel 7
+12
I tried the links of my deleted boards again and the bug appears to be fixed.
Can anyone else confirm this?
Bug is fixed!
Works for me, too. Thanks!
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