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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,829 Topics
  • 26,299 Replies
7829 Topics
T
TurboNew Here
asked in Ask The Community
Is there a way to set animated GIFs to autoplay?

Animated GIFs seem to play only after users click to play after entering a Miro board, but I am wondering if it is possible to adjust a setting somewhere so animated GIFs on a board are toggled to autoplay all the time … so all users see the animated GIF whenever they login and enter the board. Thanks for your help!

138252
T
4 years ago
Kalos Bonasia
Kalos BonasiaNew Here
asked in Ask The Community
Use my paid account to work on another client's Miro board

I have my own personal miro account, one of my clients also bought a corporate miro subscription after I spoke to him very well about miro. Now, I would like to know if I can join my client's aiming board with my personal aiming account and cooperate with him. Or if my client has to buy a new license made especially for me in order to work on his boards.

2103
Robert Johnson
4 years ago
S
Stefan RBeginner
asked in Ask The Community
6 hangouts at the same time with MS Teams and Miro

Hi, i am planning a conference with microsoft teams and want to make 6 hangout sessions at the same time where they should work in groups of 25 people on a whiteboard. It should be a world cafe methode so they should switch to another whiteboard after they are finished and another group continues the work on their board. How can we handle that? Is it possible and what plan and setup do we need for that? thx and cheers Stefan

8518
Robert Johnson
4 years ago
N
Neeraj KNew Here
posted in Ask The Community
I am the board owner, but I don't have edit rights

Self explanatory title. I am the board owner of a dashboard I created almost a month ago. A few days ago, my rights are just limited to `Comments only`. I need to make changes in the dashboard and I can’t.Tried to duplicate the board, and it says  

2594
Robert Johnson
4 years ago
M
Matthieu LuetNew Here
asked in Ask The Community
Miro Not showing any boards available to insert in Confluence

Hello,We have a couple users who cannot post Miro boards into Confluence pages.  If they try to copy/paste the link, it stays as a URL on the page. If they attempt to use the “Insert more Content” option and choose Miro option, it says there are not boards available to share with team.It worked fine previously. We did update our Confluence version (now it is 6.14.3) and are looking to update to the cloud-based version.Anyone experienced this?

3261
Marina
Mironeer
4 years ago
G
GeraldineNew Here
posted in Ask The Community
Drawing tools compatible with Miro

I love Miro but when making presentations for students I find the drawing shapes available to be limited. I would really like to jazz up my presentations using diagram templates. People are used to the design thinking style of drawing and I would love to find a tool that could help me draw simple drawings …. even if these are standard templates. Any ideas?

7491
Marina
Mironeer
4 years ago
Andrea de Wattignar
Andrea de WattignarBeginner
posted in Ask The Community
Cost of Day Passes is getting out of control - best practice advice please

Hi Community,A brief history on our set up:We are on the Business Plan and have Day Passes enabled. We also have SSO integrated and I am the Company Admin licence holder.My business unit in our large organisation funded Miro for our own use, and we have made Miro available to anyone else in our organisation, as long as Board Owners fund the licences consumed on their boards. With the SSO set up, anyone in our organisation (approx 4k employees) is able to activate an account. As our employees are discovering that Miro is available, I am rapidly receiving more notifications on a daily basis that individuals have activated a Day Pass and at $5AUD/person/day we are now spending hundreds of dollars in addition to our Full licences for what appears to be people simply satisfying their curiosity.I have put a feature request in to Miro to ask that Company Admin holders are able to see a list of all projects and boards created in an account (not view board content unless I've been invited - jus

16538
J
4 years ago
J
Jame HealyBeginner
asked in Ask The Community
Day Passes for Consultant Plan

What a great feature, I love the concept and wish MORE SaaS products had this sort of thing.One question though, is there a Maximum to the $3/24hr period bill? At worse, a client using a day pass could go on for 20-31 24hr periods, but that would be a fairly hefty $60-$91 bill … is there any chance this “maxes out” to the same full user fee per month?

2533
J
4 years ago
R
Ryan Wagner
posted in Ask The Community
Any way to count comments?

Does anyone know a way to count comments, especially by color or the text of the comment? I have a .pdf that has about 600 comments using four different colors, and I need to know how many of each color are on the board...Here’s a very small snapshot of this: 

3751
Robert Johnson
4 years ago
C
Colleen CroninNew Here
posted in Ask The Community
One-on-one training

I'm a consultant looking for one-on-one Miro training including on-boarding participants. I'd estimate between 10 and 20 hours are required. Are any Pioneers or Experienced Collaborators interested in this contractual engagement? I did run this by Carl Smith of Miro for permission to ask this request of the community and he said no problem.

2411
Robert Johnson
4 years ago
P
PeaceNew Here
asked in Ask The Community
Miro as Browser Home Page

How do we assign a Miro board as our browser home page? So that everytime my team opens a new tab on their browser, they will see our Product Roadmap board. 

2691
Robert Johnson
4 years ago
L
Lili LemaluBeginner
asked in Ask The Community
Miro login password not the same as board password so can't access my board, I'm new at this

I can’t access my Miro board, didn’t realise that it was password protected and my Miro login password is not the password so now I’m stuck.  Very new at this so just finding my way through.

5085
Robert Johnson
4 years ago
B
Ben ZittlauNew Here
asked in Ask The Community
Can't copy/paste from one board to another

I’m attempting to copy a flow chart from one board where it was originally created to a new board (it now justifies having it’s own board).  I’m using OS X and Chrome, and it doesn’t appear to work.  I’ve tried using command + c / command + v, as well as the triple dot → copy / right-click → paste flows, but neither works.  Both those methods work fine when I’m copying and pasting on the same board.I found this article, but the resolution in this case was that the user was attempting to copy between accounts.  That’s not the case in my situation.  I’ve tried the other proposed solutions here as well:https://community.miro.com/got-a-question-ask-the-community-45/copy-asset-from-one-board-to-another-522

184781
Robert Johnson
4 years ago
F
Frank Reeser IIINew Here
asked in Ask The Community
Azure Cards Guest Editor?

Does anyone happen to if guest editors of a board on a Miro Enterprise plan use azure cards?

2102
F
4 years ago
T
Tore OmdahlBeginner
asked in Ask The Community
I am not able to lock/unlock items, but the board owner can

I am a paid user and a team admin of the plan. On a specific board I am not able to lock og unlock items. The only person who can is the board owner. We have not managed to find out how the board owner can give me access to lock/unlock element on this board. Anyone who have any ideas?

24872
T
4 years ago
J
j.thompsonNew Here
posted in Ask The Community
Disabling username+password login for Team plan

Hi Folks,Is it possible to disable the username+password login for the Team licensing level? Ideally I would like to do this so we have only google authentication available as a login option.Thanks,James

2931
Robert Johnson
4 years ago
K
katmarczykBeginner
asked in Ask The Community
I can't unlock objects and I am the board owner

Hello everyone,I can’t unclock the objects I have previously locked on my board. I am the board owner and noone else has an access to it. Please help.Kate

5731
Robert Johnson
4 years ago
Kiron Bondale
Kiron BondaleVolunteer Community Moderator
posted in Ask The Community
[RESOLVED] Anyone else noticing sluggish performance from Miro this morning?

I’ve been noticing some very slow performance from Miro this morning - sent in a support request for it, but the Miro status page (https://status.miro.com/) doesn’t show anything? Took almost 40 seconds to refresh the active users list for one of my teams - normally should take under 5 seconds… Update: Kiron

3656
Marina
Mironeer
4 years ago
J
jihye.jangBeginner
asked in Ask The Community
How many people can join the one board.

Hi  I prepare for workshop with 300 people this weekend.I wondering limited participate number on one miro board.

21091
Robert Johnson
4 years ago
C
CStylesNew Here
posted in Ask The Community
Board cover dimensions

What dimensions does an image need to be for the entire image to appear properly on the board cover? Thanks!

25375
A
4 years ago
D
Don ChanNew Here
asked in Ask The Community
Guest anonymous edit by mobile

I have purchased the consultant plan, would like to draw my client’s input on certain topic in the board. Can the person who receive the link edit the board without log in nor installing Miro app? Provided that I have completed the permission setting.  Don

6984
Robert Johnson
4 years ago
L
Linda BoenderNew Here
asked in Ask The Community
Can anyone just be a member of my team before I give someone access?

I have my own consultant account. Today two members were adjusted to my team, without being invited by me… And now I get two extra bills and I have to pay for these two members in my team (which I did not invited and they did not joined my team….)? How is this possible and if I remove them out of my team, hopefully I don’t have to pay?

2251
Kiron Bondale
4 years ago
K
KASNew Here
asked in Ask The Community
limitation on sharing

Dear All,  I have a professional license and i want to share my whiteboard with 34 people to collaborate. is there any limit on the number of shares for a collaborative work on the board.I need to work with them a project, will they be able to edit the board. thanks a lot for your help! 

1972
Robert Johnson
4 years ago
helsana lizenzmanagement
helsana lizenzmanagementNew Here
posted in Ask The Community
Day Passes in the Enterprise Edition

Are DayPasses included in the Enterprise version?(according to https://miro.com/pricing/ Yes) are they contained in unlimited quantities?What is the definition of "external editor"? We intend to change from the "Team" plan to the "Enterprise" plan, and I would be interested to know if all users need a license or if a part of it can be solved by "Day passes 

6092
Robert Johnson
4 years ago
T
test
asked in Ask The Community
copy/paste miro

how to duplicate miro onto a different account? or give ownershiplike how you can just copy/paste docs

3543
T
4 years ago
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