HELP! Can't access my account

  • 5 July 2022
  • 1 reply
  • 54 views

HELP!

I recently resigned from my company and forgot to pass over the access of my boards to a colleague before leaving. Now that my company email address is deactivated, I can’t access Miro to share the links. Anyway that Miro will allow me temporary access so I can share my projects with my colleagues? 


1 reply

Userlevel 7
Badge +12

@Lydia Lee - Because the Miro account profile is associated with your pervious employer’s email, Miro will not grant board access to another Miro account holder.

An admin of the Miro team you were previously a member of could delete/remove you from the team at which point they could select a new owner of your content - boards , project, custom templates.

Another option is for your previous employer to reactivate your email address and have an internal resource sign in to Miro using that address and then leaving the team or transferring ownership of your content.

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