Frames & Objectives won't stay where I move them to

  • 7 July 2022
  • 1 reply
  • 93 views

I have copied and pasted, duplicated frames and objects and created new a template in a MIRO board. Once they are on the board and I try to move them to a different part of the board they keep going back. Some when I paste in are pasting on top of other frames - which is definately not where I clicked. Is this a PC issue, I never had this problem on a MAC


1 reply

Userlevel 7
Badge +12

This is not a PC issue.

Here are some things to try:

  • If you are using a browser to access Miro:
    • Sign out and back in (a code change may have been pushed and needs to be picked up)
    • clear the cache
    • disable all extensions (opening an incognito/private browser window usually takes care of this for you)
    • Try a different browser
    • Try the Miro desktop app
  • If using the Miro desktop app, reset the application data.Can you try from a different device/computer?

Does it happen for any other board participants?

What happens if you duplicate the board?

If you are on a paid plan, you can also report this directly to the Miro support team - instructions can be found here → https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C  

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