Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,793 Topics
  • 22,909 Replies

6793 Topics

F
Feather QuillNew Here
posted in Ask The Community

Image Opacity

Is there a way to make the images one imports or download more/ less opaque. It would be interesting to have as a way to “see through” one image to see someone else collaborating on top and behind. thanks 

3
J
11 months ago
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Karen MGroup Leader
posted in Ask The Community

How is Agile run in your company?

I imagine different companies run/interpret Agile very differently. I remember at my last company, to move away from waterfall to agile, they renamed all the BAs to Product Designers. Oh dear … 

5
Henrik Ståhl
2 years ago
J
jerntoftBeginner
posted in Ask The Community

Change size of internal or external links icons

Yes I can zoom in and out (edit: i notice they slightly change in size when zooming to max and vanish completely when zooming out) I want to change the size of the tiny arrow icon or icon of the target website. Preferably larger as I find them way to small at my screens resolution.talked about at 44:31 in the Miro video (tiny blue arrows) Is there any way to change this in settings or by other means of magic?

2
J
2 years ago
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Marcela DamaschkeBeginner
posted in Ask The Community

Main differences between Miro browser and Miro desktop app regarding security?

Hi all,in our company we are using the Miro desktop app for Windows. Our security colleagues told us that we need to deactivate this app due to security reasons, as it is quite old and not as secure as the browser version. Can you tell me what are the main differences between the desktop app and the browser version from a security point of view? We noticed that the app version which can be downloaded for Windows is from 2017. And are there any disadvantages for the users when this app is disabled?Thanks and best regardsMarcela

1
Kiron Bondale
2 years ago
O
Olga KazNew Here
posted in Ask The Community

Can't add team member with 0--1.team domain

Hi! I think Miro doesn't like the domain name of your company 0--1.team I tried adding mails of my teammates (0--1.team). For some reason, Miro does not accept our email addresses. Could you please help us with it ?Also could not find support to send this issue to. 

1
Kiron Bondale
2 years ago
A
Al ShallowayContributor
posted in Ask The Community

I am always accidentally drawing a line between two objects - is there a way to shut this off?

I am not actually sure what I do but many many times I am moving my cursor, select an object and instead of the object being highlighted I have drawn a line between two objectives.It seems to me it should ask me if I’m trying to add lines, but apparently Miro is anticipating what I want to do (a bad UX idea IMO).  Anyway, is there an option to shut this off and only draw connectors when I ask it to?

4
A
2 years ago
A
Aaron ImperialNew Here
posted in Ask The Community

How can I build the following value preposition canvas?

I am trying to build the value preposition canvas where I can some shapes like right trapezium , and pie alike chart shape in order to build it , but I cant find a way to build https://miro.com/blog/wp-content/uploads/2017/12/6.4.png . does anyone have an idea how-to?

1
Apollonia
Mironeer
2 years ago
R
rockstarNew Here
posted in Ask The Community

How can I restore a board from exported csv?

Is it possible?Thanks.

5
Robert Johnson
2 years ago
S
sofia_tothNew Here
posted in Ask The Community

Miro Workshop recordings

Hi, I joined a workshop by Miro (Clear Pitch: Basics of Building Your Pitch-Deck, by Techstars) but I would love to watch the recording.Anyone knows where I can find it?Thanks!

2
Colleen Curtis
2 years ago
S
Stephan EliasNew Here
posted in Ask The Community

Link sticky notes to each other by clicking on a sticky note to jump to the related one

I am not sure if there is such a feature to link sticky notes to each other. I am not talking about connecting them with arrows. For example, if you create sticky notes or diagrams, it would be nice to have an embedded link when clicked, the screen moves to the connected sticky note on the board that might be far from the one you clicked. 

1
Kiron Bondale
2 years ago
T
TanjaPNew Here
posted in Ask The Community

[KNOWN BUG] Miro Sketch plugin - Google login not working / board list error

Hi! I downloaded the plugin first time couple months ago, but couldn’t get the login working, so I avoided using it, but now I really could use it in my project. I tried again today and it is still not working.So I tried logging out & in to my Sketch, I removed the plugin and installed it again, but nothing helps.I have co-workers in the same Miro team who have created their Miro accounts separately to Miro (instead of using Google) and for them the plugin works. I wouldn’t want to have to create a new account just because this, especially as there is an option to use Google login, so it should work.Can anybody help? Version info:Sketch: Version 86 (142512) Plugin: 1.6.4 OS: macOS 12.3.1 (21E258) Steps:I choose the plugin & login I select “Use Google account” from the popup It asks me to choose an account and give password Then it shows Miro sign up / sign in, I choose sign in and get this: I click the sign in with Google, and then after a short processing I get this: 

7
S
1 year ago
C
Chandrashekhar RamanNew Here
asked in Ask The Community

Upgrading to Miro Team with an India Credit Card

I am trying to upgrade my account to Miro teams using my Indian credit card. Seems that the RBI (banking regulator in india) regulations need the transactions to be authenticated with 2FA because of which the stripe transaction is failing. This issue seems to have been reported by a few other users recently. Much appreciate any pointers on how to proceedregardsCs

1
Alyona
Mironeer
2 years ago
K
KublaiboyBeginner
posted in Ask The Community

[KNOWN BUG] Miro web clipper not saving screen shot

I installed Miro Web Clipper, used it to capture a full screenshot of a retail/eComm website homepage. But Chrome shows error. No screenshot has been saved to my Miro team library. Chrome showing error. Does anyone know what’s going on? Tried many times, not working. Very frustrating.  

6
J
1 year ago
P
Play StudioBeginner
posted in Ask The Community

unable to share the board with guests outside the organization

We are unable to share the board with guests outside the organization. They can't edit. Any idea how to solve it?

3
Robert Johnson
2 years ago
M
Matthew OatesNew Here
posted in Ask The Community

Miro documents showing up as "untitled" in Google Drive

I recently installed the Google Drive integration for my GSuite (enterprise) account. I can create Miro docs inside GDrive, but once Miro launches and I change the name of the document in Miro, this is *not* reflected in Google Drive. The name of the document in Google Drive continues to show up as “untitled”. I would have expected the name I gave the board in Miro to be reflected as the name in GDrive. Here’s a quick Loom video of the issue. I hope I’m just missing something:  

1
H
Mironeer
2 years ago
T
Tom ROYERBeginner
posted in Ask The Community

How to use Miro offline as a personal tool

Hi,I would like to use Miro not only as a team tool but also as a personal tool to have personal boards of my own mind maps. It becomes a problem when needing to work offline (ex: in the train with bad/no wifi). I understand Miro doesn’t work offline on colaborative boards as the timeline of modification would become hard to follow. But for a personal boards not shared, is there a way to work offline? Technicaly, if not shared, it would not be complicated at all, only would require to stock data on local hard drive.

17
D
4 months ago
S
Stephen CarpBeginner
posted in Ask The Community

Connection Lines - Jump Over

In Visio if I have a connection line that crosses another connection line, it automatically adds a little ‘jump’ to show the line direction.Is this feature available in Miro?

8
Robert Johnson
7 months ago
C
Craig CampbellBeginner
posted in Ask The Community

Exporting Story Map to Excel and preserving relationships

Does anyone know how to export the User Story cards in a Miro User Story Map to CSV whilst preserving the link between Stories, Features and Epics.   Also, the export doesn’t maintain the order of the cards on the board.   The help Q&A seems to acknowledge this limitation.  Does anyone know if this is on an Enhancement list?

7
A
1 year ago
T
Tuaan TuaanNew Here
posted in Ask The Community

The full text I type doesn’t appear in the box until I press Enter

When I try to type some text, the full text I type doesn’t appear in the box until I press Enter. Could u give me a hand pls. Thanks so much!  

2
Robert Johnson
2 years ago
A
Anne ScarlettActive Contributor
posted in Ask The Community

Unable to duplicate my own board (I am owner/creator)

Hi friends! I have a huge master board that I like to backup with a duplicate copy often. Today, I’m unable to do so, no matter how long I “wait” (which believe me, is a LONG time).Meanwhile, I have been able to successfully duplicate my other boards today.  Has this happened to anyone else? 

16
S
5 months ago
A
Alexandre VilarinhoBeginner
posted in Ask The Community

Can´t use the Pyramid Diagram Template

I´m trying to use the Pyramid Diagram Template (https://miro.com/templates/pyramid-diagram/), it seams to be available, and apparently there is no restrictions to use it.Is there any problem with it? is there any restriction to use it?I´m using a free account and I also asked someone with a payed account, and both of could not use it.I really would like to use the Pyramid Diagram

3
A
2 years ago
Matt Donatelli
Matt Donatelli
posted in Ask The Community

Widget Rendering Issues Lately (2022)

My coworkers and I use Miro constantly as part of our planning and retrospection processes. Lately, we’ve noticed that many of our boards will have issues with Emojis, Images, and even stickies not rendering. This happens for team members even if this is the only Miro board they have open in their browser or the Miro app. The boards themselves don’t have anywhere close to the limit of 100,000 mentioned in the documentation, or even 20,000. I’d guess the # of widgets is in the thousands, not 10s of thousands. Has anyone else been having similar issues recently? I feel like using Miro in 2021 in the same manner I didn’t have these problems, and these issues seem to have been introduced in late 2021 or early 2022? Is the Miro team aware of this and looking into it? I’d rather have more stability/reliability than new features at this point. Members of my team are complaining enough that they might want to move away from the tool, and I’d hate to do that. Miro has been so vital for our coll

1
C
1 year ago
Henrik Ståhl
Henrik StåhlMiro Hero
asked in Ask The Community

Moderator approval of comments in the community? 🤔

Hey community!This happened to me today when I tried to publish a comment in this post:Is this expected or a bug? Maybe @Marina knows?

2
Henrik Ståhl
2 years ago
M
Mark OuthwaiteBeginner
posted in Ask The Community

[RESOLVED] Smart Meetings - no follow

I am testing Smart Meetings (looks promising) but when I ‘Start’ the meeting and move on to the next frame the participants do not follow automatically - I have to use the ‘bring to me’ feature. Is this a bug or a problem with how I am setting this up.

18
Henrik Ståhl
2 years ago
D
Dominik DietrichNew Here
asked in Ask The Community

Miro usage in a company/ pay plans

Hi there! I am using Miro in my team, and I purchased “Team” with three included members.Can I add people to Miro boards without creating costs on my personal account?So to speak: That every user has payment in his own behalf?Thank you for the answer!CheersDominik

3
Robert Johnson
2 years ago
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