I am testing Smart Meetings (looks promising) but when I ‘Start’ the meeting and move on to the next frame the participants do not follow automatically - I have to use the ‘bring to me’ feature. Is this a bug or a problem with how I am setting this up.
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Further detail - the ‘follow’ breaks when a participant engages with a Board - so they add posits for example. Just as it happens now after you do a ‘bring to me’ and they engage. When you move to the next board you have to do another ‘bring to me’
Thanks for sending the video!
I could see, that the participant of your smart meeting session isn't logged in. Thus, this is expected behaviour when they don't auto-follow as you switch between frames.
Only board editors (team members OR guest editors) are considered as meeting participants and can auto-follow facilitators.
Since you are on the Consultant plan, please invite your participant as a Guest. After that, once you start the smart meeting, the User will automatically follow as you switch frames. Even if any sticker is created by the user before you switch the frame.
To invite a guest:
I can find no mention too of Visitors not being moved to the next frame - this also working for me.
My main account on the left, and an incognito/Visitor on the right:
Or maybe I am complete missing the ball here (I’m only on my first ½ cup of coffee).
But as I run big workshops across a range of organisations where most people come in as participants without a MIRO account Smart Meeting functionality does not work for me sadly at this stage
When the visitors stops to add a sticky note, and even moves around the board, when I move to the next frame, they are moving with me:
This is Nick from Miro!
I've just received an update from our Tech Team - the main requirement to be a participant in a Smart Meeting is to have Editing rights. Therefore, Visitors with editing rights should be brought to the next frame automatically when you (facilitator) switch frames. Consequently, the current behaviour is a bug. The team is aware and already working on fixing it.
We'll let you know once it's been fixed!
All the best,
Thanks for sharing that! I was about to post here.
Once there is an update, I’ll let you know in the ticket as well as leave a comment in this thread.
Thanks a lot for bearing with us!
Our developers have just fixed the issue, and the app is now back up and running for all users. Please check if you can open it smoothly now and let us know if anything goes wrong, we'll be sure to keep the investigation going.
Please accept our sincere apologies for any inconvenience this may have caused!
Wohooo, thanks a lot
@Nick_Miro and the dev team! 🙌