Questions & Ideas

How do I utilize the Miro credits assigned to my profile? Is it possible to purchase one subscription initially and then additional subscriptions for the team at a later time, or do I need to make all purchases at once to avoid losing the credits? Kindly provide clarification on this matter.

Hi @Marina, given the times that are living in and with everyone working remote, could you make some recommendation for the video chat features.  Currently, the video conf stacks in one column, with what appears no option to choose who I want to see. Is there a better solution to A)see everyone and b)select the user that I want to view? Thank you in advance.

I have several teams in the left field and made a mistake and upgraded the wrong one. What have I do now to refund / switch my payment to the right one team?

[UPDATE: This beta is closed and no longer accepting participants] Want to create a safe space where your team has time to think and reflect before sharing their thoughts? Join our beta for Private Mode!  Improve the quality of your retrospectives and workshops with Private Mode on Sticky Notes. When activated, this board-wide feature turns the content within all Sticky Notes private for a limited period of time. This gives team members a chance to reword, prepare, and reflect within a meeting, before sharing their thoughts.Interested? Sign up here to be added to our waitlist today![UPDATE: This beta is closed and no longer accepting participants]Be sure to share any questions about this beta in the comments below and our team will get back to you! 

Five boards appeared out and force me not to use my own Boards. I can’t find their name in the team member list, I can’t find their email. I can’t delete the boards. What is this? It seems like somebody added them without asking me? Could anyone please help me I can’t work on my project where I have deadlines!!!See the screenshot 

Hi, a user had private boards which aren’t available anymore. This is how it happened. A user had a Full license that expired, he requested a new license and when he received it and logged in, his boards disappeared. When we tried to search by its name or owner he didn’t get any results. He also found the email for the created boards, and when he clicks on the link it opens the page to request access - with his email, but by requesting it goes into the loop, and never received an email to approve the request. Email he was using before license expired is the same email he’s using now. How can we get access to his old boards?Thanks

Is it possible to get installed user applications via the RestAPI?I want to be able to list all app tokens for each of my organization users.

Just got a new gaming laptop and no sure why is this happening to my board when viewing the pdf on board, could somebody please help? thanks!

Hi, Each time I log into Miro using my browser, I am able to login but then the screen shifts into a perpetual loading image. My desktop app works great, and I used to be able to log in via browser… but now it does not work. I’ve updated my MacBook, and my browsers (Chrome & Safari), cleared caches, etc. Even though I can log into my account via the desktop app, I still need to be able to access outside links from a different team which I can only jump into via browser… these links are also not working.  Please let me know how we can fix this ASAP as I have so much work to do in this board. Thanks!

Where can I find a log of updates/revision history of Miro itself?

Hi!I created a board with a name. Now when I open it, the content of a different board is appearing.  It has replaced all the content Io created for the original board. How can I get the content from the original back. HELP!!!!!!!!

Hi everyone,I would like from the users of the Samsung Tab S7+: What is your experience with the support of the S-Pen?Does miro work well on the tablet?BestMichael​​​​​​​

I used the voting function.At that time, the "join to voting." popup did not appear for users who had completed voting once. Is it correct to understand that the voting was successfully completed?Also, in the case of guest participation, will a pop-up appear regardless of whether or not you have already voted?I was worried whether I could vote properly, and I didn't know even if I looked it up, so I asked a question.In addition, the voting period has already ended, and the editor cannot confirm the details of the results.

Hi, I am a user with free plan, and have just 1 board (as far as I remember).Today I got notification that I need to create a team and after I created it, I cannot find my old board any more. Has anyone encounter similar issues? Appreciate your help - the board was really important for me..

Hi there - apologies if not right place to post. I can’t seem to login to my account via the android app. I just receive a pop up saying “incorrect email format”.Needless to say, I double x quadruple checked the email - and it is exactly the same as the email I use login to the website and this community forum as well.I have tried clearing the cache on the android app and deleting in re-installing the app as well. Any help or tips appreciated!

Hello, I cannot login into the iOS app anymore. It always says invalid email format. My emailformat is blabla@de.company.com on the website its working. Did you change something in the validation of the email address in the app?

Hello!Prior to elicitation of business requirements, triaging the request / issue requires asking a series of questions to determine efficient requirement elicitation.what template(s) would you suggest for defining a single issue or request?For example:Request from users: Visibility of customer's order date. I am looking for a template that states the request, then a series of questions / answers to triage for scope / complexity and priority: Change to existing data? If yes,...where is it currently displayed? Format? Purpose? Where does the data come from? Is it reportable? Who all has access to this data (inside / outside dept)?....IF NO?? Is it New data? If yes -> where should it be visible? Format? Who should have visibility to it?....  If / then format - which made me initially think basic flow chart. However, that would become very lengthy and may not be as efficient. Is there a template that is quick, easy to understand to serve as a “general” Triage effort? Thank you in advan

Hello, I want to read the ERD template to produce a DDL, but can’t figure out how to read text/content from stencil type.  can anyone help ? thx,Dave

My issue is that I've created a "team" and invited students in my classes to it. In this version, only the 3 most recent boards are editable. However, students are using this team to create Miro boards for their other classes, so even if I only created 2 boards which I need to maintain as editable, those two boards switch to view-only because students are creating their own boards in the same "team" pushing my boards to view-only. There doesn't seem to be a permission setting to only let the admin create boards in the team. Is there any way to keep my boards as editable in my own team? Or do I need to upgrade to do this?

I accidentally deleted a sticky note. Why was there no warning message?

I like this template Free To-Do List Template & Examples for Teams | Miro.I would like to make some changes. How do I contact the author of the template to get help?

We can use since morning but when try to open on evening, it shown like an below image  

Howdy - I try not to foment negativity, but I strongly feel that the new Thumbnail feature for boards is a step backwards. When I’m navigating multiple boards across a project, I am visually scanning the custom thumbnail snapshots I’ve created as an indicator of the board contents. While it’s tedious to perform this preview area action, I’ve baked it into my muscle memory when creating and maintaining boards. For the volume of boards created it’s an essential step in upkeep and historical navigation.The ideal scenario would be a team-wide setting to enable automated, scheduled board content screenshots to create thumbnails, bypassing the need for preview areas to be manually selected. Something more closely approaching real-time visibility into board contents.The reason I say this new Thumbnail interface is a step backwards is that more actions have been introduced between the user and the act of capturing preview areas, in service of thumbnails that provide little utility in distingui

Hello all!I’m playing around with Miro’s API and I encountered one issue that may be a bug (or not, fingers crossed :)). I created a board on which I placed a couple of cards. Each card has a title, me assigned to it and due dates set.I query the https://api.miro.com/v2/boards/{board_id}/cards/{item_id} endpoint but it does not seem to return the full data on specified cards. Within the data field I get the assigneeId, description and title properties but dueDate is always missing. So essentially from this:I get that: Is someone familiar with the issue? I may be missing something here. 🤔Cheers!Wiktor

Hello, despite using the updated version of Smart Meetings beta, it is not possible for me to let visitors add their names. The option field does not appear. We are using the educational plan where it is stated to be included. Can someone please help me out or explain why this is happening?