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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8297 Topics
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Ryan RommelfangerNew Here
posted in Ask The Community
Has anyone set up physical displays (3 or 6) working in concert with one board?

thanks for your help

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3 years ago
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Alyan SanievBeginner
asked in Developer platform and APIs
Logs_collecting API_access token

Hi. Help, please.We want to collest  Miro’s logs from API https://developers.miro.com/reference#get-logs to our SIEM.In your instructions https://developers.miro.com/docshttps://developers.miro.com/docs/introduction-to-rest-apithere’s written that we need to create Dev team and create applocation for getting an access token,So, i have questions:1) What privelegies and appointment will this application have?2) Do I need to develop the collector (writing scripts) in this application?3) Will the received token be enough for collecting ALL the logs from “Audit logs”-section?

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2 years ago
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Ravi KishanNew Here
posted in Developer platform and APIs
Regarding User management in API

Does miro provide user management through API.I found i can Invite a user and read a user.But didn’t find anything for updating and deleting.  

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Anthony Roux
Mironeer
3 years ago
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Lynn SaadiBeginner
asked in Ask The Community
Colleagues can't sign up (not receiving confirmation email)

Hello, I’m trying to share my board with my colleagues, 5 of them seem to be having the same problem.They are not able to just log into the board as guests. My link (shared via copying the link from Miro) is set to allow my team access to view and edit the board. I have no password set, and it shouldn’t be stopping people from joining. When clicking on the link, they are taken to a sign in page. They are not able to sign in or create new accounts as they don’t seem to be receiving verification codes. They are trying to log in via their British Red Cross emails, and we do not have any sort of firewall or security measures against Miro as the rest of us can access the board just fine.  Is there any way they can just join as guest without having to log in? Any help on this matter would be appreciated!

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3 years ago
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Sabrina SchiederNew Here
asked in Ask The Community
Invoice after ending subscription

I easily could find the first invoice in the billing section. Now that we have cancelled the subscription and only use the free plan, I cannot find a way to see the other invoice from the second month that we paid. Is there a way to get this invoice?

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Robert Johnson
3 years ago
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Danny LievensNew Here
posted in Ask The Community
Minimal font size

I want to a way to adjust the font size within a card or control the default font size of newly created cards and the headers.This font should be relative to other objects. This would greatly help readability whilst zooming in or out.  

1
Kiron Bondale
3 years ago
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Cerstin HannestadBeginner
asked in Ask The Community
Manage various MIRO Accounts

Hi, I just bought MIRO to manage several clients within one account. But I already have several Accounts with different email adresses. My question is: how do I import Boards from different account into one? Is that even possible? So grateful for your help! Cheers, Cee

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Kiron Bondale
3 years ago
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Reuben Su'aBeginner
asked in Developer platform and APIs
Can't create widget using miro.board.widgets.create(). TypeError: Cannot read property 'name' of undefined

Hello, I am trying to programmatically populate a board with predefined shape widgets. N.B i can successfully create a frame widget, but not its children and attempting to separately render child widgets hasn’t worked for me either. Please see stack trace below, I suspect that the error is originating from the Miro Web Plugin SDK.Looking through the documentation, I can’t see a requirement for a ‘name’ property for a widget.. tested and adding a name property to the json object results in the same error.Please, Let me knowRegards, RTypeError: Cannot read property 'name' of undefined    at Function.t.getName (Board.4b1e51e782d99f6d574d.js:2)    at t.setFontSizeOfStyle (Board.4b1e51e782d99f6d574d.js:2)    at n.setWidgetData (Board.4b1e51e782d99f6d574d.js:2)    at n.setJsonData (Board.4b1e51e782d99f6d574d.js:2)    at n.setData (Board.4b1e51e782d99f6d574d.js:2)    at new n (Board.4b1e51e782d99f6d574d.js:2)    at create (Board.4b1e51e782d99f6d574d.js:2)    at Object.e.create (Board.4b1e51e7

4
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3 years ago
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TiffanybNew Here
posted in Ask The Community
Why text is more clear in editing but blurry afterwards

Is this only my Miro or is this normal? The text is a lot more clear when editing. Once finish editing, it is burry.  

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1 month ago
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OsnatBeginner
asked in Ask The Community
Unlink/remove internal links

How do I unlink or remove internal links? everything points to creating links, but once they are in place there’s no way that I can see to remove them.

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3 years ago
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CatherineM27New Here
asked in Ask The Community
Moving from free account to company business account.

Hi, I am trying to move from a free account to a company paid business account using the same email address. Should I delete the free account and then log in to the company account. MIRO currently saying, 'account already in use'Thanks in advance C27

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Robert Johnson
3 years ago
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Camillo 911Beginner
posted in Ask The Community
PDF embedded in board is low quality when exported from frame

is anyone else having problems with embadded pdf files. I’m getting really bad qauality when exporting to pdf in high qualtiy. looks like a bug.

16
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2 months ago
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Kelly DNew Here
asked in Ask The Community
Board guide feature like Mural

Can there be a way to add user guide / steps to the boards like Mural so that visitors to boards can understand more about how to interact with the boards? 

1
Robert Johnson
3 years ago
Brandon Lee
Brandon LeeExperienced Community Member
posted in Ask The Community
[RESOLVED] Bug - Session Idle Timeout not Logging Me Out Periodically

I noticed on my Mobile Phone App that Miro is not Timing Out and I stay Logged In occasionally (not all the time).I also see on my Desktop Dashboard some Users in a Board longer than the 90 minute timeout setting however they have left work for the day (over night).

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Brandon Lee
3 years ago
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Alex ZakBeginner
asked in Developer platform and APIs
Create Miro Objects via API

Hello, I am at the  beginning of development project to populate Miro board using API. Checking API reference at https://developers.miro.com/reference I can’t find enough details for what I need.My requirements are:For a board <xxx>Create/update card widgetsI found Get Current User Boards API which returns all boards current user has access to. I can then loop through to find the board I need and start adding/updating cards.Card widget JSON does have tags field. Is there any way to add tags via API?Are there any examples of end-to-end similar functionality (including authentication)?

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Anthony Roux
Mironeer
3 years ago
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Gamze TekkeBeginner
posted in Ask The Community
Miro Email Address Confirmation

Hi, I want to be a member of Miro with my @ okan.edu.tr extension e-mail address. However, the confirmation mail is not received. I have read your article on this subject and completed everything I had to do. However, my problem was not resolved.Can you help on the subject.Thanks, 

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3 years ago
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Irene PollakBeginner
posted in Ask The Community
Web page capture Tool Not Working

Is anyone having this problem? Also the copy adn paste issue has now morphed to Post It Notes tool away from just boards.Miro? Same session and this is the result of using the webpage preview tool 

2
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3 years ago
Q
Quinn MulhernNew Here
posted in Ask The Community
Group Highlights with Sticky Note or Card Text

Hello,I believe there are a few other posts related to this topic. However, none of those have received comments yet.My team is using the highlighter pen to highlight bits of text in sticky notes. But when they want to move the note, the highlight stays behind on the board position where it was originally inserted. I was hoping there is a way to group the highlight with the note (currently the group function doesn’t work in this case). Or, alternately, I want to find a way to highlight (or bold/italicize) sections of text WITHIN a note or card, so that the highlight is embedded in the object and not floating over it. (Like this or this or this).Thank you for the help!

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Robert Johnson
3 years ago
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Naomi FukutoyamaNew Here
asked in Ask The Community
¿Cómo cambiar idioma?

Hola, ¿Existe una versión en Español? Estoy buscando la forma de cambiar idioma, pero no lo encuentro… gracias!

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Alejandro De Blasi
2 years ago
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AltuïtionNew Here
posted in Ask The Community
PDF or Image turns pink after export

Hi,After I export the miroboard, the background turns pink. How can I undo this?  

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Kiron Bondale
3 years ago
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AP SecretariatNew Here
posted in Ask The Community
Miro Video Chat Got Blocked - STUN Protocol

Hi, We are having difficulty using miro video call function. It cannot be used when using our office network as internet connection. Every time call function is being pressed, the video call and voice call function is not functional (black webcam stream and no voice input and output). Other function can be used as per its intended use.After further checking with our CS team, they found that Miro is using STUN protocol and it’s not allowed in our corporate environment. As per our understanding, Miro is using web protocol.So I’m just wondering is it necessary for us to use this protocol for the video & voice call function? Are there anyway to by pass this. 

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Robert Johnson
3 years ago
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Braun, LenaNew Here
posted in Ask The Community
Does the 1000 participant limit only apply to simultaneous work?

Does this mean that more than 1000 people can access a board, but not all of them can work on it at the same time? Or does the restriction also apply to the maximum number of accesses (at any given time)?Thanks for your help! :) 

1
Robert Johnson
3 years ago
Brandon Lee
Brandon LeeExperienced Community Member
asked in Ask The Community
Frame Bug: Loss of Functionality

Has anyone observed Frames loss of Function: Can no longer HideI will create a Ticket if other’s see this too?

1
Robert Johnson
3 years ago
C
CulombNew Here
posted in Ask The Community
Profile deleted

HelloI think I deleted by mistake my profile had now I lost access to all my boards I was owner of and also the other ones. Is there a way to get them back?And also, how do I contact the customer service? I really couldn t find a way to write them.Thank you a lot, this is really messy :(

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Robert Johnson
3 years ago
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Troy HelmNew Here
asked in Ask The Community
How to edit user's account name?

I recently added a new user to our Consulting subscription, and in the list of Active Users for our account I see that instead of her first and last name showing up as associated with her email address, it just says “Guest”. All of our other full-license users have the first and last names showing. Even though I am the Company Administrator for our Miro account, I can’t find a way to edit this so that her name will show up properly. How can I edit it? 

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Robert Johnson
3 years ago
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