Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

6642 Topics

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Takeshi MizumotoBeginner
posted in Developer platform and APIs

Rest API: operationNotSupported occurs to update connector object when it is not connected

Hello, I am trying to update connector color, but it fails if it is not connected to the card.Using the Miro API document https://developers.miro.com/reference/update-connector, I executed the following command to change the connector color to the red.echo '{"style":{"strokeColor":"#FF0000"}}' |  \  http PATCH https://api.miro.com/v2/boards/board_id/connectors/connector_id \  accept:application/json \  authorization:'Bearer HIDDEN' \  content-type:application/jsonThis request works if both the two teminals of the connector is attached to the cards.  However, if at least one terminal is not connected, it returns the following error:{ "type": "error", "code": "operationNotSupported", "message": "Operation not supported", "status": 400} Is there any workaround to fix this?

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9 months ago
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carol217New Here
posted in Ask the community

How to apply for an education plan if I dont have a URL to link?

I’m a student and currently am using my institutional email to use Miro, but to apply for the Education plan I have to link something to prove I’m a student? My university doesn’t have any pictures or articles about me in their website and we don’t need student IDs to access campus so they simply don’t issue one. What documents must I link to prove I’m enrolled in said institution? Is my institutional email enough?

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Robert Johnson
8 months ago
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Katie CullumNew Here
posted in Developer platform and APIs

I can't see edited comments

Hi I wonder if you can help me. I couldn’t see edited comments only highlights. I came off the board and went back to it as I thought maybe that would solve the issue. Now I can’t see anything. I’m on the free plan but I thought others invited would be able to edit and you would see these.

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Robert Johnson
10 months ago
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JigeeshaNew Here
posted in Ask the community

Adding newly tagged stickies to an existing cluster

Hi, I have created one set of clusters. Now I have a new set of stickies that are tagged and need to be included in the existing clusters [the tags are the same]. I tried this but it creates new clusters with the same cluster titles. Any solution for this? 

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6 months ago
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KatezubkoNew Here
asked in Ask the community

Video chat doesnt’t work

Hello! I have a problem with my video chat. I have a Business subscription and when I start the video conferencing, my guests don’t hear me and see. What is more, when I try to reload the page or app, then I can’t even join the video. Can anyone help?🙏🏻

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5 months ago
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Mary NorvellNew Here
posted in Ask the community

I used to be a fan of Miro, until I got stuck in a billing support nightmare.

I used to be a fan of Miro, until our account was up for renewal in May. That’s when my faith in Miro completely plummeted. Here’s my story….We’ve been using Miro for 3 years now. When our account came up for renewal in May, there was a little delay in getting finance to approve it. We went back and forth with support and our account went in and out of being frozen. I understand that Miro doesn’t want delinquent customers to keep using it for free. On our end, we eventually got the $4000 payment approved and the PO was submitted and our account was unlocked. During this time, communicating with billing support was very slow. We would get a response, at the most once a day.  We asked for a phone number or someone to talk to live, but was never provided with that. It was extremely frustrating, because our boards were locked and we couldn’t do our job! After about 2 weeks of back and forth emails with support, we were notified that our payment has been received and our account was unlocke

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1 month ago
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SamStamBeginner
posted in Ask the community

Feature differences between Windows & Android versions

Are there feature differences between the version that runs on Windows and the one that runs on Android? What are the differences?’ Thanks

3
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2 months ago
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Evan StremkeBeginner
posted in Ask the community

Text Alignment Issues Still Persists

I’ve used Chrome, Safari, and the Mac Desktop app, and in each I experience the same text alignment issue: many text blocks are cut off and I’m forced to go in and delete and re-type a letter to reset the alignment. I noticed another topic in the help center was marked as resolved a year ago, but that doesn’t appear to be true…  

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Mironeer
10 months ago
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Anastasiya01Beginner
posted in Ask the community

Who knows from what time Miro is unavailable tomorrow?

Hi Who knows from what time Miro is unavailable tomorrow?

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A
6 months ago
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BernardalssaNew Here
posted in Ask the community

do not ship handwritten lines and inscriptions (photo)

handwritten lines and inscriptions are loaded completely only at a very large zoom.  It is very uncomfortable.  previously loaded fine. 

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3 months ago
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TomwhittyBeginner
posted in Ask the community

Stuck in old team, cannot create my own board

I have left an old team and want to create my own board but I am stuck with this po-up and cannot even log out - all actions are blocked. Help! At the moment I have no other option than to use another software provider, as there is no way to do anything.  

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Robert Johnson
3 months ago
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Leon Ang LiNew Here
posted in Ask the community

[Bug] Miro board loading endlessly on multiple browsers and devices

I have been documenting in a Miro board for my research. I made a frame to some of the pictures & texts in the board and duplicated the frame. Suddenly a prompt showed up saying “syncing…please wait”. I waited for a few minutes until the prompt asked me to reload. I clicked on the reload button and the board started to load endlessly. I tried opening the board in multiple browsers and modes (including incognito), as well as in the Miro app on my iPad. None of these worked. I have shared the board to the Miro Support Team. Could you please resolve this issue?

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1 day ago
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Manoj Sharma_DevNew Here
posted in Developer platform and APIs

How To embed Board

How do I embed Miro board into web application that is not mine i want to integrate miro board into noysi can somone pls Help 

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Robert Johnson
8 months ago
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Tatiane RamosNew Here
posted in Ask the community

I stopped seeing images in any Miro board after the relaunch app

Following the relaunch of the Miro app, I've encountered a persistent issue where images are no longer visible. This problem has persisted across various attempts at resolution, including deleting and reinstalling the Miro app, utilizing different browsers, and even accessing Miro through an incognito browser window. Regrettably, this problem has significantly impacted my productivity. Urgent assistance in resolving this matter would be greatly appreciated. Thank you for your prompt attention to this issue.

1
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Mironeer
1 month ago
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Brian HerzogNew Here
posted in Ask the community

icons for electrical and mechanical engineering

Hi, is anyone aware of any icon libraries or templates for electrical or mechanical engineering?

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Robert Johnson
3 months ago
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Yulia MakarovaNew Here
posted in Ask the community

My panel with the instruments can't get downloaded

I was using my board when suddenly all part of the board with different icons (like pencils, texts, rubber) got blurred and never showed again. I’ ve restarted everything several times. Nothing has helped.  

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6 months ago
William Bishop
Mironeer
William BishopMironeer
posted in Developer platform and APIs

Help us improve Miro for developers: developer survey

Hey, developers! We’re working hard to improve the developer experience of building and publishing apps and your feedback is vital to our work.If you’re a new or experienced Miro developer, we want to learn more about your motivations for building apps and the experiences you’ve had so far. Please complete our short survey and be in with the chance to win one of three $100 rewards.  Take the survey now ➡️ 

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William Bishop
Mironeer
3 months ago
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P JANNEZBeginner
posted in Ask the community

Charts widget doesn't appear in the toolbar anymore

Hi community,Since a while now the Charts widget has disappeared from the toolbar.Does Miro stop delivering this feature ?Regards,Pierre

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2 months ago
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Matthew MaherNew Here
posted in Ask the community

Issue Cannot be created in Jira when Trying to convert Jira card

I have a Kanban Board in Miro with Cards.  Some cards will convert to Jira while other will not and i receive an error message stating “ Issue cannot be created in Jira”.   There is no additional information to troubleshoot with. 

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3 months ago
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MICAELA GUTIERREZ NINAQUISPENew Here
posted in Ask the community

Problem changing background color

I’m having trouble with changing the backgroud color. I remember there used be to an option on this menu, but now I can’t find it. Help me please 

2
Kristin
Mironeer
2 months ago
Shoko Strang
Shoko StrangMiro Hero
posted in Ask the community

Teams on the Enterprise plan

How many teams can I make under the Enterprise plan? Is it limited? 

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Robert Johnson
2 years ago
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Maddie TeesdaleNew Here
posted in Ask the community

Board is pixellated

Hi, I have been editing the board on my desktop. When I switch it over to my laptop, the whole board is pixellated. Not sure if I’m being blonde or whether it might be a rendering issue. If anyone could shed any light on this that would be great! Thanks in advanceThis is the appearance on my laptopThis is the appearance on desktop  

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2 years ago
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Miriam RichterNew Here
posted in Ask the community

Miro board content is deleted

Hello, We just realised that all of our board content is deleted. When I hit ‘restore’ it says that some items can’t be restored and the board doesn’t change. Please help, this is super urgent for us as we have an upcoming workshop with engineering and already spent hours building this board.Thank you,Miriam 

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Marina
Mironeer
2 years ago
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Michael StearnsBeginner
asked in Ask the community

Jira Cards Usage

Installed Jira Cards, seems that when we now try to use it, it does not properly populate.  For example: Searching for a project, does not show list of projects.  Everything looks right from a configuration perspective.  Almost seems like there is a security setting somewhere we missed.

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Robert Johnson
2 years ago
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Albertina ClaytonNew Here
posted in Ask the community

Not able to switch to another licensed account

I recently chose not to resubscribe to a team subscription I purchased for my team last September because our company purchased more seats for us on its main Miro account. However, now that the team license I purchased has expired I am not able to access the main account I was added to (both are registered to the same email address). The screen for the team account that expired is locked and not allowing me to switch. Any help with this is greatly appreciated. 

1
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2 years ago
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