Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

6234 Topics

T
Tofu
asked in Ask the community

Preset document when you use blank canvas?

Hi community, a new Miro user here.As I understand it, there is no preset document when you just use your blank canvas?  The only presets are if you choose a template or a frame size e.g.  A4, Letter, 16:9, 4:3, 1:1, Phone, Tablet or Browser.  Is my understanding correct? Thank you.

2
T
2 years ago
M
Mike HatchBeginner
asked in Developer platform and APIs

Using clipboard from web-plugin

I’m trying to create a web-plugin component that uses a library component (miro.board.ui.openLibrary) that tries to capture events (change or paste) events so the user can paste data into the component.  In the event, I am trying to access navigator.clipboard.readText().  It fails on this line with the following error in chrome: Uncaught (in promise) DOMException: Disabled in this document by Feature Policy.It would seem that access to the clipboard is not allowed within a web-plugin? If it is allowed, is there something specific I need to do to enable it?

3
M
2 years ago
P
Patrick Hisni BrataasBeginner
posted in Ask the community

Jira Cards: Is there a way to change the aspect ratio of the jira cards?

When I import a Jira issue as a card in Miro I am only able to resize it with a fixed aspect ratio. I would like to change the aspect ratio to make the card visually better fit in my boards. I’ve not been able to figure this out so far. Is this possible or is it a feature request for the wish list?

6
Marco
2 years ago
J
Jens UhlemannNew Here
asked in Ask the community

Back up doesn´t save the metadata

Hi everybody, I restored a board with a backup file. I have the problem just now that it shows me as a creator of all sticky notes although other guys of the team created content. It happens exactly the same if I duplicate a board. It´s really important for me, that I get the information who created the content. Does someone know how to set it up to avoid this issue?  Best regards, Jens

2
J
2 years ago
Simon.Harris
Simon.HarrisRetired Community Member
posted in Ask the community

How is Community Best Answer set & reste?

HiI had a post i started and the best answer is set but I didn’t (knowingly!) set itHow/ who sets that?Surely it should be the post author? 

4
Simon.Harris
2 years ago
D
Dhaval ShahBeginner
posted in Ask the community

Managing view/commenter access on Consultant plan

Hello all, on the consultant plan, how do I enable occasional team members to view/comment on boards without having edit rights? When I enable day passes, every time someone accessed a board, we automatically incurred a $3/day fee for that person, even if they were only viewing content.For now, I have disabled day passes until this is resolved!  

6
D
2 years ago
M
MirianaBeginner
asked in Ask the community

Does Miro work worldwide? Is there any country restrictions?

My team and I will need to have a workshop with people from all over the world and we were wondering if Miro works in every country. We are especially wondering for example about China,which has many restrictions.

5
K
2 years ago
George Sofroniou
George SofroniouContributor
asked in Ask the community

Miroverse board not loading into team board

Happy Monday everyone!I’m wondering if anyone has seen a similar issue. I am trying to use @Joanna’s amazing Digital Events board into my own team’s board. However whenever I try to use it it just appears to get stuck on loading and nothing happens?I’ve tested other boards and there appears to be no issue. Can anyone help advise how I can work around this as it would be great for a remote hackathon I am planning :D 

3
Simon.Harris
2 years ago
Simon.Harris
Simon.HarrisRetired Community Member
asked in Ask the community

Font sizes in the thousands

I’ve seen some boards recently with fonts in the thousands but I can’t get over 288 - any ideas? 

4
Isman Tanuri
2 years ago
B
brad wallsNew Here
asked in Ask the community

Ability to split arrow?

Hi, I want to connect 2 leading boxes to the preceding box, via the SAME arrow, can this be done?  

3
Robert Johnson
2 years ago
K
Keith SbiralNew Here
asked in Ask the community

Collaborative Workshop?

If I’m leading a workshop for 15-20 folks who are in different locations (either on Teams or Zoom) can I have them pop onto a brainstorming white board with Miro and make changes and edit during a work session?  How many licenses does that take if I’m leading the workshop?  I’m a bit confused as they would be different participants with each client I work with.  Does this make sense?

1
Kiron Bondale
2 years ago
A
Adam KleinbergNew Here
posted in Ask the community

Business Plan or Consulting Plan?

I’m trying to figure out the best way to create collaboration with clients over an extended period, so Day Passes don’t sound like they are going to cut it. I’m currently on a Business Plan. Does this work or should I be on the Consultant Plan (I’ve got about fifteen employees and contractors currently using it)? Do I need to make the clients team members? I only want them to have access to one board. How do people manage this?

5
Robert Johnson
2 years ago
P
Paul FishbackNew Here
asked in Ask the community

Importing multipage PDF documents

When I import a PDF document into miro, only the first page appears. Do I need a paid plan to be able to load the entire such document?

9
Simon.Harris
2 years ago
L
Lance SedlakBeginner
posted in Ask the community

Short-term access by clients

I’m a new Miro user.  I have the Consultant plan and will use Miro to do brainstorming with sticky notes with my clients.  I’ll use the Miro tool for approx 2.5 hours to complete 3 short brainstorming exercises with each client (typically a group of 7 - 10 people).  A few questions:How do I invite those people to access the boards I created?  Note:  That group will not access the board again.  I’ll then use the same board (after erasing content from client #1 with client #2 later that day or the next. Should I have one board with the three sections or three boards each with its own template? Am I supposed to create a “Team” for each client? Thank you for your assistance.

8
L
2 years ago
C
Charlotte ForwoodNew Here
asked in Ask the community

Miro board no longer letting me edit

I created a board yesterday and shared it with my team. We worked on it today.  When I returned to it this afternoon I could no longer do anything with the elements on my board. I would really appreciate some advice as to what to do.

1
Simon.Harris
2 years ago
K
KACBeginner
asked in Ask the community

HELP with settings

HELP!I am new to Miro. I signed up for a free group account instead of a free individual account by mistake. I don’t want my board to be seen, used, or edited by anyone but I just got a request from someone to edit my board.Where do I change the settings to make the board “view only” or “private” but still free?Can I export my existing board to a new individual account? If so, how?Thanks. 

9
K
2 years ago
E
Ethan HuangBeginner
posted in Ask the community

Miro got blocked by office network?

Hi guys,It’s about the network/security restrictions to access Miro.My client was trying to open Miro boards from their office network, but seems like Miro is blocked so they couldn’t open Miro boards from browser. I’m wondering if Miro is using any specific network protocols, ports ... that may cause any access restrictions? Very much appreciated if you have any idea to share. Best regards,Ethan

5
E
2 years ago
U
Ulrike HlawaczekNew Here
asked in Ask the community

When to book a day pass?

Hi there,I am planning my very first workshop and wondering about some details regarding day passes. Since I would like the external workshop participants (15 people) to be able to e.g. write comments or use sticky notes etc., I think I will have to book an individual day pass for each participant, right? I don’t want them to be able to make any changes before the workshop starts. As I would like to send the links to the participants the day before the workshop I am therefore wondering, if thereis  a possibilty to set up a time manually, from when the day pass is working. Is this possible?Or is there any other option you can recommend? I don’t want the participants to have access to any other board than the workshop board and want them to be able to be interactive just when the workshop starts.Thanks a lot ind advance! Looking forward to your answers :)

4
Jonathan White
2 years ago
Simon.Harris
Simon.HarrisRetired Community Member
posted in Ask the community

Training Proof of Concept attempt

HiI’m a lot reticent about posting this but here goes anyway….I offer it as others have shared their ideas and examplesAlso because i’d love to hear what it suggesst to other as ways to improve what I’ve done hereYou can watch at 2x speed (or 4x but thats incomprehensible!)ContextI have a potential client with whom I’m attempting to show ‘how to break the mould’ on shifting trad training to be online w/ tools like miro - to try to ‘give them a feel for whats possible...’ i recorded https://www.dropbox.com/s/lr2st48lhnabuy1/first%20PoC.mp4?dl=0I’m thinking we should all get on a board sometime and share trix-n-tips - who’d like to talk about making that a reality?@Marina its shows a few bugs in the operation of miro that you might like to pass on. Ones at 10:11 another similar happens soon after - there are several issues illustrated as I go that I don’t recall now Discussion encouraged… please also tag others who’ve asked about training use@mlanders @Max Harper @Isman Tanuri @Kiron Bon

7
Kiron Bondale
2 years ago
Jake Wysocki
Jake WysockiContributor
posted in Ask the community

Visual notes breaks my formatting, any ideas how to prevent this?

I use visual notes in many boards to use during customer interviews. I have created a template with header formatting on several prompts to act as predefined placeholders. I haven’t figured out exactly when this happens, but it seems to add extra spaces and remove a character overnight. Has anyone else seen this or know what is causing it? I fix it and format it the way I want and it keeps happening (seemingly) every day. Thanks!  

2
Jake Wysocki
2 years ago
M
Marie.StdenisNew Here
asked in Ask the community

When I am on the app and I add a picture to a board, the image does not load on the right side, could you help me?

The board picture is not on the right side.

3
M
2 years ago
Steve Appling
Steve ApplingBeginner
asked in Developer platform and APIs

Positioning content in parent frame

I’m using the REST API to try to add stickies to a frame, similar to the GitHub Issue Importer example.  I find that if I specify a parentFrameId, that the x and y position is ignored and the sticky is added to the center of the frame.  If I don’t specify a parentFrameId and give an x and y, then I can position them, but they aren’t considered children of the frame unless I go into the board manually and wiggle the stickies.   How can I put content into a frame and not have it all stacked on top of each other?  Also, I couldn’t find documentation for the parentFrameId in your API documentation.  It is only mentioned in the example.

1
farbodsaraf
Mironeer
2 years ago
D
danielfNew Here
asked in Ask the community

Miro Mac App Jira integration, login, is not possible

How can I login to jira using the mac app?I only get the You are not logged in, and do not have the permissions required to act on the selected issue as a guest.Please log in but the link (obv) doesn’t work..thx

2
D
2 years ago
C
Christoph KleinBeginner
posted in Ask the community

Hide Link Buttons

Hi guys, I’m actually creating user flows in Miro and import/sync mobile screen designs from Sketch App to the Miro board. Then I link from each of these synced screen designs to Zeplin (for the developers / measurements etc.) – Experienced this as a quite nice workflow!Only annoying point: Depending on the view zoom, the link buttons in the upper right corner are quite large and so cover content. Is there any trick/function to hide the link buttons (like “hide comments”) to have a cleaner and undisturbed view? Thanks in advance! Best,Christop 

4
Simon.Harris
2 years ago
D
Douglas OgbomonNew Here
asked in Ask the community

Audit Logs

Hey, how far back can i get with the Miro Audit Logs and how long does my Log Data stay’s before it’s deleted 

2
Marina
Mironeer
2 years ago
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