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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8283 Topics
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Terry Rich WhiteheadNew Here
posted in Ask The Community
Account Renewal and Quotations

Hi My employer has strict procurement procedures. One of the stages we go though to make a purchase requires a written quotation. I have ask the Miro support centre for help, but I’m just directed to the renewal page which is acceptable to the organisation. I know the payment will be automatically taken but there is a risk the payment will be blocked with the inevitable circumstances of loosing access to Miro. Basically is there a way to get a written quotation from Miro. Terry

2
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4 years ago
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BennyNew Here
asked in Ask The Community
Thumbnail Preview for Google Maps

Hey, I’m trying to embed a google map with an iframe into miro. I can embed the map but I don’t see a thumbnail of it in the non activated state, just the grey box with a play icon. When I activate the iframe everything is fine but when I leave it I only see the grey box with play icon again. How can I get a preview of the map for the google maps iframe?   cheers Benny

1
Kiron Bondale
4 years ago
Don McIntyre
Don McIntyreContributor
posted in Ask The Community
Tablet recommendations

Hi Guys - thinking of using a tablet with Miro… but don’t want to spend a fortune (no Scottish jokes please ;-) -just want to use for simple annotation / redlining.  Any suggestions? cheers. d.

8
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24 days ago
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Evan TNew Here
asked in Ask The Community
Confusion on whether I need seats or licenses, or both?

Hello,   My firm recently purchased 2 Consultant Plan licenses for 2 consultants who will be using Miro on the same client.  I thought that one of them could easily create a team for the client, and then invite the other user as a Team Admin, and then use day passes or anonymous editors as needed for client stakeholders. However, after creating the team, we had to purchase a ‘seat’ at an additional $15 so that the other license could join it.  Is this how Miro works or did we set up the accounts incorrectly?  I'm confused why the two licenses can’t join a team together without the need for purchasing these seats at an additional cost.   

3
Jonathan White
4 years ago
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Ruth NewnhamActive Contributor
asked in Ask The Community
Frame around frames?

Is it possible to add a frame around several other frames to make them a sort of collection and then be able to move just the outer frame? Running a series of workshops, I would like to put a big frame around one lot of workshop frames so they can all be easily moved around, categorised with a title etc. but still on the same board if I want to reference them, and not locked or in a group as I may want to access individual frames for moving. Hope this makes sense - I know you can put a frame around them but the outer frame moves without picking up the inner frames.

11
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2 years ago
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EliNew Here
posted in Ask The Community
Higher Education Institutions using Miro

HI, I’m looking into the use of Miro for teaching online and as part of the Universities Data Protection compliance we are looking to see if other European Higher Education Institutions are using Miro officially, rather than individual teaching staff using this. Would be a great help if anyone could put me in touch with anyone who can help.

1
Natalie Nedre
Mironeer
4 years ago
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Pirmin SchuermannBeginner
asked in Ask The Community
Changes not saved (over two days) in OSX desktop app

I’ve created a new board yesterday and worked on it for many hours. Continued work on it today. Once I was done I gave it a name and closed the tab in the app. Tried to find my board again and couldn’t find it by the name I had given it. Found an Untitled board created by me yesterday but EVERYTHING ON THE BOARD WAS GONE. It only contains a single circle, which was the first thing I drew. There was no indication of any issues over two days.Was using the desktop app on OSX. Raised a support ticket, but “waiting multiple days”. Right now I’m very upset and I’ve lost all trust in Miro.   Has anyone else lost changes? Is that a “feature” of the desktop app?

5
Marina
Mironeer
4 years ago
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Vaseline MBeginner
posted in Ask The Community
Is there a way to update custom made company templates without admin?

Specifically, if I needed to update a custom made template frequently, would I need to always notify the company admin to update it? Or is there another way to update it for company use since I'm the creator of that template?

6
Kiron Bondale
4 years ago
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carrie mclarenBeginner
posted in Ask The Community
Recording a video tutorial: Is there a specific screen+audio recording platform?

We’d like to create a brief video showing folks how to use our board. Is there a specific screen+audio recording platform someone could recommend to make the process of making this video as easy and seamless as possible?

11
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1 year ago
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Keith AndersonNew Here
asked in Ask The Community
Unable to access a project through JIRA Cards

Hi all,   I am looking for some assistance. I have linked Miro to our JIRA instance which has multiple projects on it. However, one of the projects doesn’t appear on Miro when trying to use JIRA Cards functionality. I have spoken to the JIRA admin who has checked the settings and that there is nothing obvious but I guess neither of us know exactly what we’re looking for. Any ideas on what setting we need to change to get this working?    Any help is much appreciated.   Cheers, Keith

3
K
4 years ago
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Gerhard du PlooyBeginner
posted in Ask The Community
Apple Scribble

Will I be able to use Apple Scribble (in iPadOS 14) instead of the electronic keyboard in Miro, especially to create sticky notes?

11
M
3 years ago
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Alexandre GNew Here
posted in Ask The Community
[RESOLVED] Unable to rename release/swimlane

Hi,I can’t seem to rename the releases, when I click on the “...” it automatically selects the whole board.Is there a bug or something I do wrong ? How can you rename a release ?  Thanks,Alex

27
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3 years ago
Steve Appling
Steve ApplingBeginner
asked in Developer platform and APIs
Trouble using app outside of developer team

I’ve created an app and tested it in my dev team.  Now I want to use it on my real team with other users.  From step one here, it looks like I should be able to use the “Install app and get OAuth Token” button to get an accessToken.  While I was able to get one that works on the board in my dev team, it doesn’t seem to work for boards in my real team.  If I go to the “API, SDK & Embed” tab of my profile, I see my test app listed associated with a team of “Dev team”.   I can’t seem to edit this to associate it with another team.  If I try to create a new app, it only lets me pick the Dev team. How can I use this app I created with a real team?  It’s a command line tool, so I don’t think I can participate in an OAuth flow.  It’s not running from a web site.

1
Boris Borodyansky
Mironeer
4 years ago
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martijnvandoorenNew Here
asked in Ask The Community
Sketch Integration

Hi there, I am trying to figure out how to install the Sketch integration. There doesn't seem to be a file explaining how to install https://miro.com/sketch-integration/

2
Marina
Mironeer
4 years ago
V
vanRijmenamNew Here
asked in Ask The Community
Accidentally deleted all content - Versioning?

Hi,   I accidently deleted all content within a board and then reloaded the page. As such, I cannot undo this action. How can I restore the board?

6
S
3 years ago
A
Ally Jina KimNew Here
asked in Ask The Community
Max Number for guest editor

Is there any max number for guest editor to have a board? I’m planning to have a ideation session with more for 300 people, with 1 board. How do you think? do you have any experience for that?   

2
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2 years ago
Steve Appling
Steve ApplingBeginner
asked in Developer platform and APIs
Setting Color through REST API

I’m trying to set the color of a sticker using the REST API, but not having much luck.  When I set style.backgroundColor to any value other than “#fff9b1” I get an result of error code 400 (Bad Request).  Are there only certain allowed values?  Could these be specified in the documentation?

6
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2 years ago
Steve Appling
Steve ApplingBeginner
asked in Developer platform and APIs
Positioning content in parent frame

I’m using the REST API to try to add stickies to a frame, similar to the GitHub Issue Importer example.  I find that if I specify a parentFrameId, that the x and y position is ignored and the sticky is added to the center of the frame.  If I don’t specify a parentFrameId and give an x and y, then I can position them, but they aren’t considered children of the frame unless I go into the board manually and wiggle the stickies.   How can I put content into a frame and not have it all stacked on top of each other?  Also, I couldn’t find documentation for the parentFrameId in your API documentation.  It is only mentioned in the example.

1
farbodsaraf
Mironeer
4 years ago
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Muhammad Abdullah YounasBeginner
asked in Ask The Community
How to reactivate my Miro account with the same email address

So, I had a miro account and I created a random team to just test out the platform. I didn’t needed it anymore. So, i went to delete that team and ended up deleting my account somehow. I received an email and messages on miro that your account has been deleted :/    I want to reactivate my account with my old email address. I am allowed to login on here in this miro community somehow but when I login to miro.com, the website just keeps on loading and it never finishes. So any help would be appreciated

4
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4 years ago
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TriciaBeginner
asked in Ask The Community
Choosing the Camera for Video Chat

Can someone tell me how to define which camera the Video Chat app in MIRO will display (when using my MAC BOOK PRO and a DISPLAY SCREEN), right now it is defaulting to the laptop camera instead of the display screen camera (so people are seeing my side view).  I’ve tried checking which camera is the defualt camera in FACETIME and that is set to the display camera which is correct.  I cannot find a way to adjust this inside of MIRO.  Can someone advise? Thanks

4
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2 years ago
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Robin NewmanNew Here
posted in Ask The Community
Upgrade login issue

I have been added to a “dashboard” account by my admin, but its not recognizing me in this new upgrade account (I went through the link provided in the dashboard email as well as tried a incognito) --- and still recognizes me as a older account user login (not giving me the upgrade option) Any advice? 

1
Kiron Bondale
4 years ago
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b3nmanNew Here
asked in Ask The Community
Is is possible to disconnect and re-attach nodes in a mind map?

I want to be able to take nodes in a mind map and detach them from their current parent and re-attach to a different parent. Am I missing something or is this currently impossible?

4
Robert Johnson
1 year ago
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Jo ShawNew Here
asked in Ask The Community
Max number visible for video chat in an interactive workshop?

I am planning to run a collaborative workshop next week  - there are probably going to be 12-13 participants. I am a little concerned about the visibility of all participants on screen (joining by video chat). I have never tried anything with so many. I have seen elsewhere that that participants will be stacked up on top of each other with a slider iof more than 3 or 4? And everybody will have to manually move up and down to see who is talking? What’s the best practice for handling this kind of situation? First time I have done this on Miro, I am quite anxious.  I also have seen that some people run Zoom/Teams alongside instead? But my concern there would be that the whiteboard screen would end up being pretty small on Miro if half the screen is taken up with Zoom?

2
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4 years ago
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Nic ParhamContributor
asked in Ask The Community
How to pin a comment inside a table?

I have created a table to summarise four different stories.  I want people to be able to pin comments to the text within the table cells, but it seems that comments cannot be pinned in this way as when the table resizes ( additional taxt is added in a cell which makes that row expand, all the rows below move down, but any comments (that were made about the content of the cells that have moved) do not move - so now appear in odd places! Any ideas?

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2 years ago
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GavActive Contributor
posted in Ask The Community
Can we mix in some free accounts with our corporate ones?

Our organisation can’t afford to roll our Miro to everyone - it’s cost prohibitive. In any case we don’t need everyone to create and manage their own boards. What we we need is just the ability to view and potentially comment on the boards my team produces. Can we mix in some free accounts with our corporate ones? I notice that when people sign in with their corp email they are added to our team and billing starts.  I think we’re on the team plan.

2
Marina
Mironeer
4 years ago
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