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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8642 Topics
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shwetaNew Here
posted in Ask The Community
Regarding the lost content and flows

Hello Miro Team,The content of flows and connections which were made by me on the Miro Board has been lost. Please let me know the reason behind it.The content from the old flows has been lost while the content of recent flows is still prevailing.

191
Nick_Miro
Mironeer
2 years ago
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dhruvmohanBeginner
asked in Ask The Community
Downloading Miro Board with active hyperlinks

Greetings, I am developing a process flow and have hyperlinked some text to external resources. However, when i download the board as an image or a pdf file, the link DO NOT seem to work. Is there a fix for this? I would want a pdf of the flow with active hyperlinks please.  Thanks!

21977
Robert Johnson
2 years ago
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SoCBeginner
posted in Ask The Community
Prevent accidental edits

There’s this huge board and often when I reconnect or zoom around, I will accidentally slightly move a box or make some text look like edited… the history gets messy. Is there a way I can look at the board in a readonly/locked mode? Which I can disable only when I really want to edit something. Presentation mode comes close to this, with the drawback of being a presentation (frame by frame only, without search...)

7834
S
2 years ago
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Jasmit RangrBeginner
posted in Ask The Community
Skip "see the board" page in embedded miro board

Is it possible to embed a Miro board into a website such that the board loads without having to click the “See the board” button? 

125010
S
2 years ago
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VamsiNew Here
posted in Developer platform and APIs
how to Download Document from Whiteboard using API?

Hey, I need to download a document from a White Board using item_id and board_id. Is there anyway I can do it with any of Miro APIs available? If not, any suggestions on how to do that?Thanks!

311
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Mironeer
2 years ago
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Mario JäckleBeginner
posted in Ask The Community
Timeline builder not loading

I recently added the timeline plugin to my companies miro account. Now i wanted to create a timeline, but the plugin is not loading. The developer console states a permission issue to localStorage (seems to relate to iFrames and LocalStorage). I’m using chrome (103.0.5060.134) on MacOS (12.1).  Anyone else has this problem, and maybe a workaround?Also, I can’t find a bug tracker or bug reporting way for miro?Attached is also an image of the situation  

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M
2 years ago
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Benjamin DEUSNew Here
asked in Ask The Community
Miro Note and board loading

Hello everyone, since weeks, I’m experiencing a cursious problem…I’ve created a board for a PI Planning, and I’m doing an ART Sync with my collegues POs and ScMs using Notes to track changes.Since the beginning of july (maybe end of june), some people can’t display the Note (it’s simply blank, and it’s impossible to save anything in it). Moreover, for those who have this problem, it’s not possible to do any changes in the board… We have check this page : http://websocketstest.com/I’ve reported to the IT team to check if a Rule in the proxy or firewall has changed…has anyone ever had this kind of trouble? I have a licence and I share the board with everyone using a password.Web browser used is ChromeI also tried to duplicate the board but the trouble is still here.For my part, I had this issue one time, and it never came back.

471
Nick_Miro
Mironeer
2 years ago
Javier Guillot
Javier GuillotBeginner
posted in Developer platform and APIs
Export X-Y coordinates to table (CSV)?

Hi everyone!Is there is any way to export X-Y coordinate data from miro board elements (especially sticky notes)?Ideally to a table (say, CSV)?If there is no way (yet), can it be easily coded or somehow obtained via API? (I have very little expertise.)Reason: Many of the methods I use on miro boards are based on categorizing sticky notes, say by locating them over a continuum or under different categories. This can be complemented by having different folks or different subgroups work over the same elements, to then aggregate their perspectives (social voting / social choice). So, it would be great to have data on position + content of a set of elements (sticky notes), to process more efficiently. This is mentioned as an idea here but I’d love to open the conversation! It would make such a great difference for my work now.

1543
Javier Guillot
2 years ago
DWestgarth
DWestgarthMiro Hero
posted in Ask The Community
Changes to copy rules in view-only/locked Free Plan boards?

I use a free plan and used to be able to copy frames from archived boards into new ones for elements I wanted to reuse and/ or update. Recently though, I’ve noticed I can no longer do this! Has this functionality been removed? Or is there another way to do this that I’m missing??

1395
Robert Johnson
2 years ago
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Alan CaldwellBeginner
posted in Ask The Community
Retaining weblinks when embedding files in my Miro board

Does anyone know if it is possible to retain active, clickable weblinks in a pdf or excel document when I embed it on my Miro board?

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A
2 years ago
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Brent FitzpatrickNew Here
posted in Ask The Community
Duplicate and Share it with the same people but don't send invites

Is it possible to duplicate a board and use the “Share it with the same people” but not have the invitations sent?  Or is there a way to copy shares from one board to another? I often need to create a new board and share it with the same group of people.

361
Nick_Miro
Mironeer
2 years ago
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Bill DorrBeginner
posted in Ask The Community
[KNOWN BUG] mystery error ambiguous UI symbol

I am trying to copy a frame and it's contents from a board that I have edit access to and all I get is a "!". I am assuming that "!" means there is an error or it will not allow me to do this operation but there is no help for that...just the "!" no indication of what the error is or how to address it.

431
Ksenia Gritsai
Mironeer
2 years ago
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Takahiro TanakaBeginner
posted in Ask The Community
I cannot open some boards.

I can't open some boards. I’m the bords’s owner.The board's loading don't finish.I tryed some actions.1. I cleared PC's cash.2. I changed dexvice3. I changed access point.4. I changed PC's blowser.Is this problem a bug?

291
Ksenia Gritsai
Mironeer
2 years ago
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Steven HawkesNew Here
posted in Ask The Community
Migrate from ConceptBoard

I would like to migrate content between ConceptBoard and MiroWhat is the best way to do this?

15223
S
2 years ago
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RangelBeginner
posted in Ask The Community
MIRO FREE RESTRICTED *HELP*

Hello everyone, I hope your day is good.I have a doubt, I have a miro premium license for ~50 users.But I want to know if free restricted users can edit finished boards, move cards and write, just that, or do I have to pay to do that? RegardsRangel

1352
Robert Johnson
2 years ago
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Laura DuarteNew Here
posted in Ask The Community
Support: Removing team members

Hi, I have access to an education plan through UAL (University of the Arts) I have tons of boards there but I dont want to depend on the university so i want to move all my board to my personal account. However, when trying to upgrade my personal account it says that I have 13 team members and if i want to be able to pay less i need to delete the team members. but this is IMPOSSIBLE. I tried to log in in my personal account which is the “team admin” and delete people and it never works. not sure if my two account university and personal are interlinked but it has been impossible to delete people and right now I am getting very frustrated with miro as a product and how difficult is to get support. NONE of the EXTREMELY GENERIC articles i have read has the answer. Can I just talk/email to a human being? I feel trapped as I really need all my boards (including my thesis) but i dont see any options but paying so please take my money. i just dont think is fair to pay for 13 people that i do

702
L
2 years ago
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PhilipLarenhjelmBeginner
posted in Ask The Community
How to create Breakout rooms for Tasks given during a Miro Workshop

I am trying to create breakout rooms within a Miro board so that I can divide the participants into smaller groups and send them to different areas of the board.  I can read in the Miro help Center that there is suppose to be a Breakout icon/function to support this, but I simply do not have this icon in my Miro app and I cannot find any info if it is a function I have to install or similar. Does anyone know how I can create this type of Breakout groups? 

91514
Vlada
Mironeer
2 years ago
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Lucio BragagnoloBeginner
posted in Ask The Community
Cannot access virtual camera created with OBS Studio in Miro app

I use OBS Studio to manage my workshops video-wise. Miro app just can’t see the virtual cameras I create with OBS Studio. Is there a way to do it? I can do it in Miro when used in the browser, though. Thanks in advance! lux

1643
Eva27
Mironeer
2 years ago
A
Arthur ChaykovskiNew Here
posted in Ask The Community
Extending Frame moving comments

Hello, Inside my Miro frame, I have comments that are related to objects inside that frame, so when extending the frame I don’t expect those comments to move, but when trying to extend the frame to fit more objects, the comments are moving and it requires me to move each comment accordingly which makes my job much harder:  Is there any way to prevent comments from moving?Thanks​​​​​​

741
Arina Groznykh
Mironeer
2 years ago
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Heinrich VenterNew Here
posted in Ask The Community
Consultant guest board export

We are on the Consultant plan. One of our guests needs to export the board for a presentation. The guest does have editing rights, but the export option is not present.I have not found an option to allow exporting for guests on the board.Is there something I am missing?

423
Nick_Miro
Mironeer
2 years ago
Y
yuta.takedaNew Here
posted in Ask The Community
I want to forcibly disconnect a session.

I want to suspend a user or forcibly disconnect a session if a terminal is lost.If anyone knows how to do this, please let me know. 

231
Tomoko Kii
Mironeer
2 years ago
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Jen HadfieldNew Here
posted in Ask The Community
How much data does my miro board use?

Is there a way to find out how much data each of my boards is using? I’ve no idea whether a board full of post its uses vast amounts of data, whether using less images or docs inside would use less etc.We are trying to understand how much data we use as a company and would like to monitor our data usage. 

2681
Robert Johnson
2 years ago
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Dennis WoltersBeginner
posted in Developer platform and APIs
Composite Shapes

I’m trying to use Miro as a frontend for a domain-specific modelling language. As part of this, I have two language features I’m struggling to realize:Image with editable text below. Add icon/shape to the top left corner of an reactangle and treat them as one item.When I use Miro directly, I can simply group the items and it mostly works:Only downside of using grouping for this, is that you have to use double clicks to select the sub-item of the grouping and that users can ungroup, but that is managable.I know grouping is on the roadmap and I’ve already upvoted it.Nonetheless, I have multiple questions:Is there any way to create such composite shapes with the current Web SDK or REST API? Any idea when grouping may become part of the Web SDK or REST API? Grouping is just a workaround (which I would be happy to use). Ideally, one could directly create composite shapes using parent-child-relations, that cannot be altered by users. Is anything like this planned in the future?  

1173
William Bishop
Mironeer
2 years ago
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Josephine MartensNew Here
posted in Ask The Community
Prof removed me and other students from Team, lost several boards

Hi, so today a few fellow students and I found out that our professor removed us from the team he invited us to for several classes. On it were several boards we made ourselves and that we need for classes that are still ongoing. We also have deadlines relevant for said classes coming up in just half a month. There was a lot of work put into those boards and now we find out they are apparently gone/deleted when he removed us from the team.In the trashbin it says that we are able to restore boards up to 30 days after deletion, but we can’t access the team right now. Is there any way to get them back? If we click on links to the lost boards, it just tells us that the board was deleted and to „contact the owner to restore the board“..

260
J
2 years ago
D
Damini LalBeginner
asked in Ask The Community
cant export frames as pdf

Hi I have an education plan, I need help urgently in this matter, option to export the board is coming grey and I am not able to export any of my board as pdfpls help me in this  matterregards

1241
Alyona
Mironeer
2 years ago
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