Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,882 Topics
  • 26,457 Replies
7882 Topics
V
Vilius NicNew Here
posted in Ask The Community
Excel file uploading as pdf

I uploaded an excel file to my board ten days ago and was given the option to import it as a table or post it notes.  All worked fine.Today I tried to upload the same file again (as I had added mew data while offline) and the file just uploads as a pdf! I tried dragging and dropping from my desktop and uploading via the upload button on the board, No difference, it treats the file as a pdf!The excel file is only 24kB so not large.  What might be the problem?

170
V
1 year ago
G
Gaia GrantBeginner
posted in Ask The Community
Selling Miro (Consultant & Educator)

As a consultant i want to be able to create a Miro board, then sell each separate board (one off) to my clients. They can buy it and run it independently (with instructions on the board) AND OR engage me as a consultant. How can I set up a process to allow them to buy a board (automated)? At the moment I have to use a third party Learning Management System, then when they buy the program, I have to see this, create a new board / link and send it to them? there should be an easier way - EVEN if Miro wants to take a small percentage (management fee!!!!)  I don't want to sell a template. I want to only sell a single board to be used once by one team. 

19055
Robert Johnson
1 year ago
A
Arnaud Moureu LarrangNew Here
asked in Ask The Community
Automatically import jira task in Miro Board or Kanban

 HelloI know I can manually import Jira into Miro or create Jira directly with Miro.But is there a way to find a newly created Jira (withJira) in a Miro Board just by updating Miro.Like for example a result of a JQL request which would directly add the jira task in visualization in Miro.Assignee = “Toto” and Status = “Open” for example  And when Toto was assignee on a jira (withjira) we can actualize it directly in Miro.Thx in advance  

6843
R
1 year ago
V
Viktoriia MikhieievaNew Here
posted in Ask The Community
You're blocked

Hello. Is there anybody to help me with this? Today I have received this message,"In order to comply with U.S. export control and economic sanctions laws and our corporate policies, we cannot support users registering from or accessing our platform and services from Cuba, Iran, North Korea, Syria, Sudan, Afghanistan, Libya, the regions of Crimea, Luhansk or Donetsk (each, an "Embargoed Area") without prior approval from the U.S. government. This is reflected in our services contracts under the "Export" section."I think it is a mistake. I am in Ukraine in Donetsk region, but my city Druzhkivka is NOT an occupied territory. Ukraine is suffering from Russian aggression and we, citizens, thank the world community for support. How can I solve this problem? Thank you.

1092
H
1 year ago
A
AMillerNew Here
posted in Ask The Community
Team Building Educational Activity Ideas

Hi there,In an upcoming team meeting, I will be leading an activity to learn something new about Miro, while at the same time having it be a team-building activity. We will actually be face-to-face, but expect we’ll use a laptop(s) to run the activity. Does anyone have any ideas on a fun, collaborative activity that would suit this purpose? I want it to go beyond just a fun icebreaker. It needs to teach us something new about Miro features/functionality, and foster some teamwork at the same time. We’ll have about 12 people, and could break into teams if necessary.Thanks for your creative thoughts! 

720
A
1 year ago
O
Oriel Arteaga jiménezNew Here
posted in Ask The Community
How to activate stop propagation of click in Miro boards

I need to find the way to activate the stop propagation of click in miro boards. Could someone help me? 

120
O
1 year ago
D
Dwarren23New Here
posted in Ask The Community
Cards with different elements on the same baord

I am creating a Ways of Working / PI Planning Board that will have multiple frames for:  ART/Org Chart, Product Workflow, Ceremonies, PI / Sprint Timeline, Product Roadmap, Backlog, etc.I am currently using “Cards” to represent Epic/Features on the Product Roadmap and Backlog Frames and have maxed out the tags/labels.I’d like to also use “Cards” to represent meeting routine/ceremonies but want those cards to have their own set of tag/labels, so the user does not accidentally apply tags/labels related to the Epic/Features and visa versa.  

170
D
1 year ago
S
sanjay sharmaNew Here
posted in Ask The Community
Using AWS icons

I’m using paid version of Miro, I’m using it since last few months, I was doing my all architectural job of AWS. I’m working as an Individual professional. But suddenly Miro stopped access of AWS set icons. I don’t understand in the middle of project how to deal with situation.  

30728
M
1 year ago
B
Brian OlberzNew Here
posted in Ask The Community
Missing object editor

This is a really basic question, but my “element editor” is no longer showing when I have an element selected.  Last time I was in Miro, I could click a stick note, line, etc. and it would give me options to edit certain elements (colors, fonts, etc.).  Now, it’s not there and I’m not able to make basic changes.  I’ve looked all around to figure out how to re-enable it, but not having any luck.  

391
A
1 year ago
Z
Zi Qing RongNew Here
posted in Ask The Community
Can't unsubscribe email notifications

I still receive this kind of email even though I unticked these options. 

320
Z
1 year ago
J
joschNew Here
posted in Ask The Community
Information about board duplication to board owner?

Do I get an information in any way when someone is duplicating one of my boards? For example do I get a (email. push or slack) notification (maybe in the weekly summary)? Is the duplication visible in the activities? Can I see the duplication in the audit log in (enterprise plan)?If I can get the information about the duplication of my board, which data do I get access to?The username of the actor, that duplicated the board? The team name that the origin board was duplicated to? 

4312
Paul Snedden
1 year ago
S
Stephen CarpBeginner
posted in Ask The Community
Connection Lines - Jump Over

In Visio if I have a connection line that crosses another connection line, it automatically adds a little ‘jump’ to show the line direction.Is this feature available in Miro?

39438
Robert Johnson
1 year ago
RC01
RC01Beginner
posted in Ask The Community
Your experience with Comments 2.0?

Comments 2.0 are being rolled out as a bèta feature.What do you like/dislike about it?(PS. I’m not affiliated to Miro)

1071
RC01
1 year ago
H
HEMNew Here
asked in Ask The Community
We want a private board where people can comment anonymously. Is this possible?

What is the best way to set this up? We don't want them to need to sign up for a Miro account. 

7132
Shubangi Sunder
Mironeer
1 year ago
T
Tamara Paige SilvaNew Here
asked in Ask The Community
Anonymous input - Is there a way to turn off participant names?

My team is looking to do a retrospective using Miro and we want input to be anonymous. Is there a way to turn off participant names for the whole group without logging in as a guest?

63643
Shubangi Sunder
Mironeer
1 year ago
R
RicardoM
posted in Ask The Community
How do I pin the headers from the Agile Table template, like the Kanban template headers?

The table from the Kanban template has pinnable column headers. When you scroll down the contents of the kanban table, you still see the headers. But the kanban table had some limitations that weren’t suitable for my use case, which is using a table for roadmap visuals. So I found the Agile Roadmap template, which is great because that allows me to add rows, add columns, merge cells, but you can’t pin the column headers. I tried to find settings for this template but there’s nothing about pinning headers.How can column headers for the Agile Roadmap table template be pinned like the kanban template?

740
R
1 year ago
andyvdg
andyvdgActive Contributor
posted in Ask The Community
Allow Google Image search for visitors

While I understand the commercial reasons behind why Miro wants to “encourage” everyone to sign up for an account, the last changes that now restrict visitors tool sets are not ideal for us as a training provider. We have chosen Miro as our primary platform exactly because it was very open to allow us to have visitors without any restrictions and more importantly without constantly nagging them to sign up. We’ve even moved from a consultant to an Enterprise plan and so far have several thousands of boards for courses we’ve delivered. The problem we have now, is that some exercises we run rely on Google Image search which is not available anymore. I know the workaround of going to a new tab, searching and copying and pasting. We had to painfully walk through that when Google Image search was down last year. Please allow us choose the tools we need for our visitors - especially on the Enterprise plan.  

210
andyvdg
1 year ago
V
Victoria KoshelkovaNew Here
posted in Ask The Community
HELP I can't open 1 board (while I can open all the others), this board is just loading and nothing else is happening

The board is in a perpetual state of loading. I open all the others - and everything is ok. But this one is no longer available. I even tried to share this board with other users. Buth they also can’t open it. Please, help

252
T
1 year ago
L
Lea123New Here
posted in Ask The Community
Unsave and not log in board while using in Meeting

Actually, this issue pertains to one of my team members. During our meeting, we had an unexpected discussion, and she used the board without logging into the website. After the meeting, she assumed that the board she used would be automatically saved and sent to her Gmail. However, she later realized that she hadn't logged in or signed up. Fortunately, she has the link to the board she used, but when she tries to open it, she encounters the following error (please refer to the screenshot below). Despite being the owner of the board, she's unable to access it. How can she regain access to it? 

150
L
1 year ago
B
Benjamin BennettNew Here
posted in Ask The Community
Send notes to miro via text message

It would be awesome to capture an idea quickly with a text message to the board somehow and then be able to see it and organize it when you were ready to log in. 

210
B
1 year ago
D
Dino DelicNew Here
posted in Ask The Community
Trying to create a consolidated territory map with filters

Hi! I’m trying to create a birds eye view of my team’s sales territory.  We will organize clients into four quadrants (2 axis chart) I have 5 sales reps. I would like all of our accounts/logos to be on the same view, but I’d like to be able to filter by sales rep. So in the main view I’d like to be able to see all 250 accounts in our territory. And then when I activate a filter for “Bob’s clients”, I’d like to be able to remove all the accounts that don’t belong to him, so I can see his highest potential accounts, and his lowest potential.  I’d like this filter to be one click of possible. The best way I can think of is to use sticky notes and have tags on the sticky notes by the sales reps name, and then I can use the tag as a filter.  Is there a better way. Dino

180
D
1 year ago
H
Holger JürgensNew Here
posted in Ask The Community
Locking and grouping

To visually “pimp” my frames I have combined several objects (lines, box, logo) and grouped these.For a session I put this group into a frame and lock both. When I later notice, I have to move this frame elsewhere and unlock it, the objects for the “branding” are simultaneously ungrouped. It is very cumbersome to then re-group the items, especially, when the frame includes content, that should remain ungrouped.What do I do wrong, Can anyone help?BTW, I do not want to have my “branding” as a picture, because I need to adjust part of it for the individual frame (topic/chapter) / session (name of training)

690
H
1 year ago
O
Ole BerlinNew Here
posted in Ask The Community
Bug: Sticky Notes are randomly not created.

Sticky Notes sometimes just don’t appear after the mouse click. Happens when I select the sticky notes tool in the left panel or when I press “N”. I checked and they are also not created in the background. Selecting a different tool and then again the sticky notes solves the issue. This is quite annoying.

130
O
1 year ago
L
Lucie BloomfieldNew Here
posted in Ask The Community
Emojis disappeared when converting to best quality PDF

I pay for this service to be able to save my MIRO board to a PDF for best quality. When trying to save my MIRO board to best quality (not smallest file size) my emojis (graphics) on the page disappear. They appear when I just save to smallest file size PDF but then the rest of my work looks blurry and is not good quality for when I am presenting my MIRO PDF boards in board meetings to my company. Am I doing something wrong here when trying to save my MIRO board to a PDF?Thanks

310
L
1 year ago
R
Rikki BunderBeginner
posted in Ask The Community
Access to A.I

Hi, I am just wondering how I access the BETA A.I features. I cannot seem to see them anywhere?Do I need to sign-up for the BETA? Thank you.

100
R
1 year ago
Terms & Conditions