Ask the Community

I thought I was totally prepared for my first workshop facilitation, after getting tips and tricks from users here.  But pretty quickly, during the new user onboarding, someone who was trying to copy and paste stickies copied and pasted a whole (LOCKED) frame. Multiple times. It felt like anarchy. Continuing to facilitate with frustrated, embarrassed new users (don’t know who messed it up) while also cleaning up the board threw me off my game and took the wind out of the session. What did I do wrong or what could I do differently? I am gun shy about going back for round 2 (with some of the same participants).

I am working with my students on a Miro board, and I want to create a frame for each student. I want to rename these frames with the student names, is there a way to do this quickly? (30+ students)

The text on my cards seems to disappear and is not showing. When I click onto the card, the text reappears but will disappear again when I hover away from the card.Is there a fix for this?  

Is it possible?Thanks.

Hello fellow members,My education email address is no longer working, and I've lost access to it. I'm wondering if there's a solution to recover it or regain access. Has anyone encountered a similar situation?I've lost everything related to my account. Any suggestions would be greatly appreciated.I have lost everything related to my account.Sincerely

I had chosen the Business Plan free trial and now I am trying to end the subscription overall. I do not want any plans, I just want the free plan. But I cannot find anyway to do that. Can someone please guide me.

 何回チームを作成しても、作成後の画面でページ遷移すると、上記のチーム作成画面に遷移してmiroを使えない状態です。

Hi to all the miro heros out there!Has anyone had the same issue or an idea what I could do better? I created several frames in a board that has additional content besides the frames. The visual order of the frames is not the same as i want them to ordered while being in presentation mode. I manually reorganized the frames for my needs, but every time I open the board again the order isn’t the same anymore. Is there a way to fix the order or what am I doing wrong? Or in other words is there a logic behind the automatic order of frames in relation to creation time or location of frames in the board? Thx a lot for you ideas,Simon

Hey All!I’m trying to create a story board and want to use stick figures that have easy to move arms & legs.  I know there are vector packs out there, although I’d much rather find an option where we can pivot leg or arm sections at these shoulders, elbows, knees, and hips.Do you know of anything like this which exist for Miro?

Hi, I tried the free version on my phone and have gone to put it on my laptop (because i think it’s a great product) but it doesn’t download. Any tips please?Also Can i use it on multiple devices for example my windows laptop, my ipad and my phone so I can make notes and work wherever I happen to be or can I only sign in on one device? Thanks!

I’ve got a Starter Plan. When a user as a viewer with editor’s rights visits my board, for some of them Pen disappears every time they have to join a board so they have to add it from the list. For most of them Pen is already attached to the toolbar so they don’t have to look for it. However for some even pinning doesn’t help, it still disappears. Different boards, same rights and settings. How to fix it?

My boards were working fine prior to today 11/5/2024. Now when i go to export my boards to PDF it does not show all of the information in the boxes and the boxes are cut off. I have tried the following:Clearing my cache Disable all extensions Restarting my computer Reducing the size to fit zoom 100 percentNothing seems to work. Please help. 

I’m preparing for some group and would like to have two frames next to each - one hidden (hiding some work I’ve done as Owner) and one available for an editor to complete ahead of our session. If I hide my frame, it appears that anyone with editing rights will be able to toggle the hide/reveal (and therefore see my work ahead of the session) - is this the case? Is there a way to give someone access to your board but not be able to ‘reveal’ a frame I’ve ‘hidden’?

Hello,I have been a Miro user for a few years. As a Content Design mentor I get invited to many student boards through their teams. I have now realized that I only have access to the teams I was invited to however I cannot access my boards that I created previously.On my Home page I can access a dropdown with all those teams and a button that says “Create Team” however no sign of my boards created previously. I haven’t created a new account and always used the same email. This is not a case of me sharing my board with others and losing access. This is me directly not seeing those boards on my account. It’s been a few years that I created them and I can’t remember the names. Going to my user profile doesn’t help either. How can I access my personal boards?

Open frames bar has gone to the left why so?im the owner and editor

Hi!  I go off the grid every Monday and yesterday was my first day to evaluate which apps depend on the cloud.  Unfortunately, Miro doesn’t seem to deal with this scenario very gracefully:   How does Miro support offline use?   I’d like at the very least, be able to view my boards read-only and it would be a bonus to create new boards offline to be uploaded and seen by my team later.

Dear Miro Team,I am writing to you regarding the subscription plan. I've been using it for a while and it's perfect for me. As a Ukrainian, I found out that Miro provides free access to subscription plans for Ukrainians. I haven't purchased any of the plans yet. I would like to know if it’s possible to get free access. Thank you in advance!Sincerely,Kseniia 

I can’t activate AI credits to remove background from pictures? How can I fix that? 

Hi,A simple question, how do you get the full size toolbar on the left of the board? I am on the icon version at the moment.Thanks

Hi all,I’m a bit confused about layers. In the tutorials and help menu it shows that there is a layers function, but I can’t find it in my board. Is this an issue with the plan I’m on, is it only a premium feature?Thanks!Amanda

Hi,Is it possible to change the foreground color of wireframe buttons? Now its always white, which isn’t always the best choice. 

I am not able to resize any of my shapes. I can select it, and I see the double arrow to make it larger but when I go to make it bigger or smaller nothing happens. This is a new issue, as I used to be able to. Nothing is locked, I have signed out and back in, cleared cache and nothing is helping. Any ideas?  

I wonder will ai be available on the education plan?