Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,856 Topics
  • 26,391 Replies
7856 Topics
C
Cariou ChristopheNew Here
posted in Ask The Community
Draw.io access denied

Hi, this morning I can’t edit my draw.io embedded diagram in Miro. When clicking on 2edit” button, I have this kind of message :I disconnected and reconnect, clear Miro cookies… no effects...

651
N
11 months ago
P
PeterSNew Here
posted in Ask The Community
Full screen mode on mac missing

OSX Sonoma 14.2.1Miro 0.8.36 arm64After the last update to the Desktop app it lost the ability to go “full screen”.(The Mac mode which hides the top OS bar and the 3 little window control buttons) Fullscreen also places the app into its own virtual desktop space.Now it just “zooms” the window to fill the screen which leaves both the top bar of the app and the Nav bar in the OS visible.Is there anyway to have proper fullscreen mode back?  

20811
N
11 months ago
C
christofBeginner
posted in Ask The Community
assigne extern Developer

I need your help CommuityWhy can i not assigne Someone extern to the cart?We have the Business planWe work together with external companies that do the development. To see the requirements, the specific external developers should be added to a user stroy.However, this is only possible with people from the company itself but not with external developers.thx for help  

60
C
11 months ago
D
David ChainNew Here
posted in Ask The Community
Resize a Group of Jira Cards?

IS there a shortcut or a quick way to highlight a croup of Jira Cards on my Story Map and then make them all the same size if they are not that already?

460
D
11 months ago
Brian Treff
Brian TreffNew Here
asked in Ask The Community
Limit Project Member Access to a Specific Project Board?

Use case: I would like to use Projects to organize work for a small group. Each project member should be able to create boards in the project (which means they require Can edit access to the project). However, sometimes there will be a board in the project for which I would like to limit access to Can view or Can comment. Is this possible? I can’t seem to find a way to make this work if someone has more permissive permissions at the project level.

491
Robert Johnson
11 months ago
A
ArslanBeginner
posted in Ask The Community
Cant find left pannel

Hello, i have a problem, cant back a left panel, how i can fix it? 

80
A
11 months ago
A
AnissiaNew Here
posted in Ask The Community
Problem with board showing

Hello! I have a problem with one of my boards - it shows perfectly fine in the mobile app, but has disappeared on my PC version of MIRO website. What do I do? I tried to restart the page many times.

360
A
11 months ago
E
Ekaterina GulinaNew Here
posted in Ask The Community
How can I undeleting my board?

I had a board in team profile. I wasn’t an Admin this space, but I was owner my board. I deleted my board some days ago, but it was a mistake. I wanna came back my board, but I can’t find how I can do it. 

40
E
11 months ago
C
CityGirlNew Here
posted in Ask The Community
I'm so confused by the 'zoom' element when starting a board - please help!

Hi I am trying to understand how to use Zoom to create a board that I can work off...but also will be effective when I share it on a Teams call on Monday. Do I always work at 100%? If I drop an object or frame and the Zoom goes down e.g. 66%, do I then increase the Zoom to 100%? And I’ve tried copying some previous work onto a new board and it all looks tiny! I mean, seriously microscopic. What do I do then?Would love input and help. Thanks so much, CityGirl

100
C
11 months ago
T
ThisIsAveryNew Here
posted in Ask The Community
Can't move/organize items while viewing Voting results

You used to be able to get the pointer (not hand) and move things around when viewing voting results.You no longer can.It’s very common to organize items after the results of voting. Having to swap away from seeing the votes each time you want to move something is maddening.

331
A
11 months ago
J
Justin MorrisBeginner
posted in Ask The Community
Issue with the 'getting started with Miro course' in Miro Academy

I am unable to enter the key word (Collaboration) on page 2 of the course. I can’t click in the text box that asks for it and therefore I can’t complete the course. Please help!

6513
J
11 months ago
A
Alexandra KornilovaNew Here
posted in Ask The Community
Blue screen when I click right mouse button

Before this, everything was fine, but for the last few days, when I press the right mouse button, the screen fills with blue. Has anyone encountered this? Any ideas how to solve this? Safari browser, before this everything was fine for six months. Thank you for your attention 

1233
J
11 months ago
M
mirapinnaBeginner
posted in Ask The Community
Пропала доска на бесплатном тарифе

Здравствуйте. Пропала доска, которую я создала на бесплатном тарифе. Ссылка не сохранилась на доску. Помогите восстановить, пожалуйста.

1795
D
11 months ago
R
ruggeroNew Here
posted in Ask The Community
teams connector

is there a problem with the ms teams connector?it was such an easy way to accept guest requests and now the connection can’t be established anymore nor wirth win client or vie mobile clientDoes somebody have a clue how to make it work again?

80
R
11 months ago
J
Jessica GibbonsNew Here
posted in Ask The Community
Viewing and Editing Boards

How can I  see a list of all boards within my company?  How do I give editing rights for boards?

80
J
11 months ago
S
SamanthaContributor
asked in Ask The Community
Can I move a mind map element from one level to another?

Say I want to move an element that is currently level 1 from the core element to be level 2 to another element.

764410
J
11 months ago
P
peepshahNew Here
asked in Ask The Community
How to set board as A4

I want to print my notes on A4 Paper, so how to set board as A4 size, so I can come to know how much space to use in board in order to print. And I want to make continuous 5-6 pages, so it would be great if I can see the page breaker

65687
J
11 months ago
R
RyanSkytaleBeginner
asked in Ask The Community
Is there a way to delete a "Type something" box without deleting the attached lines and info below?

Hey there! We use Miro to display our company org chart and was wondering if we could delete the “Type something” box without deleting the info below? 

1044
R
11 months ago
R
Romina Paz Ojeda RakelaNew Here
posted in Ask The Community
I can't download or export in PDF

I cant download the canvas in my board as PDF??

5415
A
11 months ago
D
Duncan GoodwinNew Here
posted in Ask The Community
XP Pen and tablet

I have an XP-Pen tablet to make drawing on Miro much easier - I have to mark-up student drawings. I’m having trouble making the pen and tablet function as drawing tools and have to combine pen, tablet and mouse to make everything work effectively. Am I doing something wrong? Is there a setting somewhere that I need to change? If so, I am finding it difficult to see where. Any help would be appreciated.

16275
P
11 months ago
M
Mandy WebbNew Here
asked in Ask The Community
Formatting Bar is in the way

When Screen sharing content with my clients and live entering data, the formatting tool bar is constantly on top of the surrounding items.  For instance I select an item to talk about it or to edit it type and immediately the content above it is obscured by the toolbar (image).  Is there a way to move it or dock it?   

451
Robert Johnson
11 months ago
D
Diogenes LucasNew Here
posted in Ask The Community
View-Only with just 2 boards?!

Hi community! I am free user and have only 2 boards in use, but suddenly it appears all board View-Only… I didn’t do any change in view mode or permissions but still…Any Idea? 

1089
G
11 months ago
M
Michael O'MalleyNew Here
posted in Ask The Community
Multiple tabs in one process flow

Hi folks,In Visio and other process flow applications, it is possible to have multiple “tabs” in one process flow file.For example, let’s say that the client onboarding process is different if you are an individual or a business.I would like to have one file called “Client Onboarding” with one “page” or “tab” for individuals and another for businesses.Is this possible in Miro?

440
M
11 months ago
C
Casimir MorreauBeginner
posted in Ask The Community
Remove "Convert to Jira issue"

hey can we move the “Convert to Jira issue” on the left it totaly messes up the easy UX you had. It is the most used option to change objects and now you put the jira button there… I know 20 miro users who do not use jira.  

621
N
11 months ago
R
ropin13New Here
posted in Ask The Community
test plantuml to miro

test

60
R
11 months ago
Terms & Conditions