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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,840 Topics
  • 26,326 Replies
7840 Topics
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JayMoBeginner
posted in Ask The Community
Miro Assist to summarise transcripts

Hey all,I’m investigating using Miro as a knowledge repository of all our user research sessions. We use Miro extensively as a business anyway and we’ve seen some success with this.Now with Miro Assist you’d think it’d be pretty easy to be able to take a transcript and get Miro to make sticky notes of what you want - and mostly it is! It’s just hard to know what Miro Assist can do...and what it can’t do.I’m having some issues:When I ask Miro assist to do my request i.e. “summarise this feedback into individual points of feedback by X and not X” it does it well and presents me an answer in the chat of what it would show...and yet when I ask it to make it into cards it tries to summarise it again and I’m left with less cards than bullet points. Any ideas why? I wanted it to add tags to the sticky notes of the person who made the comment, their company and the piece of functionality they were talking about. Weirdly it actually gets all the information right - but it doesn’t seem to be abl

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J
9 months ago
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Fosca SalviBeginner
posted in Ask The Community
How do I paste in place on Miro?

I want to copy an object from a frame and paste in the same place in a different frame (on in the same frame). The same function that on Illustrator you get with Shift+Command+V.Can anyone help me?Thanks!

14194
N
9 months ago
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caitybkNew Here
posted in Ask The Community
Still cannot read tags

I’ve been using Miro for a few months but how has this not been addressed? You legit cannot read white text in tags. I work in Product—this is not a hard fix but a lack of Miro team not reading their forums. Weird stuff.  This post is THREE years old, pffft:https://community.miro.com/ideas/accessible-text-and-edit-icon-for-tags-3891

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C
9 months ago
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PipSparriusBeginner
posted in Ask The Community
Lost boards and account

I use Miro for my University group projects and subjects a lot, however in the past couple of days there shows no boards in my profile, and I cannot access the boards that I have created. When I logged into Miro on my iPhone, it shows 'no accounts available'. I was able to reset my password for that account but still no boards. Does anyone have any suggestions as to what I can do to recover my account and boards?

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Robert Johnson
9 months ago
K
Kim O.New Here
posted in Ask The Community
Voting Area

I use Miro for dev team refinements and they vote by selecting a numbered sticky note.  It would be great if I didn’t have to select the same area over and over each time they vote. 

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K
9 months ago
C
ConnorwforsythNew Here
posted in Ask The Community
Facilitator / speaker notes best practices?

Hey Workshoppers!I’m building out a workshop that needs to be repeated/facilitated by multiple people. There are some prompts that I want the facilitator to use at specific sections, however including them on the board would distract from the participants. I’m thinking of perhaps creating a notion page / document for the co-facilitators to use and follow while they conduct the workshop, however I’m wondering if there’s anything that I am missing... What are the best practices for facilitator/speaker notes that are only meant to be seen by the facilitator?

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Manouska J
9 months ago
J
Jesh macDonaldMiro Hero
posted in Ask The Community
Hidden Facilitator notes

I’m in the process of converting a PowerPoint deck into Miro and was wondering how people used facilitator notes on their Miro boards?I can take a transparent approach and keep everything visible, but i also like the idea of having some notes for facilitator eyes only.Does anyone have a solutions for this? I was thinking about the possibility of using hidden frames too..

33929
Manouska J
9 months ago
T
TonnyPBeginner
posted in Ask The Community
Make it possible to copy citations out of AI

HiI love your AI assist. But I would really love to see the blue citation links to sticky notes that is shown inside the AI result window. Now when this result is copied out, its with empty ( ,) inactive citations. This last thing will make this feature perfect for me.#MiroAI 

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Manouska J
9 months ago
John Faig
John FaigContributor
posted in Ask The Community
AI activation

I was excited to get this email But, the icon doesn’t show up (like the help says)    

4656
Manouska J
9 months ago
L
Laura HeianBeginner
posted in Ask The Community
Azure DevOps instead of Jira

I’m using ADO, not Jira… Can I get Azure Cards in the contextual menu instead of Jira?  

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Manouska J
9 months ago
A
Adrian MokBeginner
posted in Ask The Community
Export Board with Chinese Text

Hi,I can export all other boards in high quality on my paid account. However, a colleague transferred owners to me for a board with Chinese text and I am unable to export in high quality. Is the reason because of the typefont for the Chinese text?

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A
9 months ago
A
Adrian MokBeginner
posted in Ask The Community
Export in quality for Board with Chinese Text

Hi,I can export all other boards in high quality on my paid account. However, a colleague transferred owners to me for a board with Chinese text and I am unable to export in high quality. Is the reason because of the typefont for the chinese text?

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A
9 months ago
E
EXEONNew Here
posted in Ask The Community
Wrong order of the frames when exporting to .PDF

Hi, I have a big problem with exporting selected frames to .PDF. When I select them using a rectangle selection most of the time some of the frames are in the wrong order. It does not happen when selecting them one by one while holding Shift, but if I have a lot of frames this method is an ordeal. 

1153
J
9 months ago
S
Sylvain GautierNew Here
posted in Ask The Community
On Planner for JIRA we need more than 1 issue per column width

During a PI, with only one issue per column the planner is much too High

515
Paul Snedden
9 months ago
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Niklas PlitNew Here
posted in Ask The Community
Salesforce architecture shape pack

Hello, can anyone tell me if the Salesforce architecture shape pack will be extended?

5265
Manouska J
9 months ago
D
Diya BurmanNew Here
posted in Ask The Community
AWS Cost Calculator: not allowing Editing/Setting the parameters on an AWS Service.

As you can see in the diagram above I’m trying to estimate the cost of an AWS service by trying to edit/set the properties like region etc. But when I click on the `Set` button it just runs into an endlessly spinning wheel without loading any of the properties. I can’t find anything in the documentation for the cost calculator beyond the steps I’ve already taken. Any idea what’s going on?

371
Manouska J
9 months ago
R
RaminBeginner
posted in Ask The Community
Is it possible to import draw.io diagrams?

Hi,I wanted to ask, is it possible to import draw.io diagrams that we created and exported from Confluence to Miro boards?Thank you.

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Manouska J
9 months ago
C
Christian KosterNew Here
posted in Ask The Community
Can I lock a Planner Board

We are using “Jira Cards” and “Planner” in our project.Is there any feature (or workaround) to lock a “Planner”-Board on our Miro?Sometimes we’d like to avoid that a simple manipulation on the board (e.g. by mistake mark all items/cards and drag/drop them into another field in the Planner) forces a high number of Jira-actions which then will need a lot of time to correct afterwards.Is there such a feature in the Planner-App?Or any othe idea how to prevent, e.g. by overlay a transparent box and lock that (although I have not been successfull with that idea..)? Thanks for your help and ideas, Christian 

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Manouska J
9 months ago
Eric Grieser
Eric GrieserBeginner
posted in Ask The Community
Planner Widget - Azure DevOps

Hi All,I attended distributed ‘23 and one of the big takeaways for me was being told the planner widget would go live for Azure DevOps on 11/15.  It looks like it is working, and syncing to my company's Azure project, however the list of Azure teams does not include all the teams in our organization (and in fact, is a random list).  For example, some sub-teams are included where the parent is not.I am trying to understand if it’s still in beta (the help page says yes) or if I can connect with a Miro developer working on this functionality to determine what the criteria is for teams to show up in the list. The widget looks really cool, and I’m excited to use it.  Just need to show all my teams for my ART can take advantage!Thanks,Eric

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Manouska J
9 months ago
A
AnaNazNew Here
posted in Ask The Community
Draw.io import mistake troubleshooting

Hi All,I’m trying to import the draw.io diagram in .vsdx format, but Miro gives a mistake and says its impossible to import file. Any suggestions to troubleshoot?Thank you,Ana

800
A
9 months ago
J
J.R.Beginner
posted in Ask The Community
Undo Organize Frames?

I have about 250 frames for my layout - I accidentally clicked ‘organize frames’ which has completely destroyed the frame order. Is there any way to undo this and go back to the order they were in previously?Or is there any sort of bulk-frame reorder or a way to set the frame order as intended? 

220
J
9 months ago
N
Nathan StevensNew Here
asked in Ask The Community
Filter comments on side panel by most recent?

Is it possible to filter the comments on the side Comments Panel by most recent?

913
Peterwb
9 months ago
V
Victor53New Here
asked in Ask The Community
navigation controls

The zoom and navigation controls (bottom left) have recently greyed out on android version but ok on pc. Is this a software bug? I have tried reinstalling but problem still there

181
Robert Johnson
9 months ago
E
eliknNew Here
posted in Ask The Community
Figma plugin stuck on loading

Please help!!! I really need to use Miro and Figma together for my work and the plugin is not loading. When I open the plugin it is stuck on the loading spinner. I have attached an image of the plugin with the console. As you can see, something is going wrong. I have tried restarting Figma. Restarting my computer. Switching Figma accounts. Using the app and the browser. Please help! I need to do time critical work and I can’t do it. 

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T
9 months ago
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Patrick PritchardNew Here
posted in Ask The Community
Broken Slack Integration

I tried to share my new Miro board using Slack.  When I first clicked on the “Slack” link it asked me to authorize and I realized after the fact that I authorized the wrong workspace in Slack.  Now, when I try to “add” someone from Slack, it gives me a list of people that are not in any of my Slack workspaces.  E.g. one time it gave me only addresses at a local university.  After I logged out and logged back in, it is giving me another different random list of people -- definitely people I have never interacted with.How can I “reset” the Slack integration so I can re-authorize it for the correct workspace, which should hopefully fix the problem?Thanks.

2414
F
9 months ago
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