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Why does support repeatedly try to take my payment after asking for cancel? Is this normal billing practice?

  • November 3, 2025
  • 2 replies
  • 8 views
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I asked for a cancellation and now my card has been tried about 10 to 15 times for payment after I asked for it and spoke with Jazz from support who will now not answer me at all.

 

Is it normal to have people cancel and then try to bill them repreadedly?

 

 

    Eca
    B

    2 replies

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    • bwoyenglobal
    • Author
    • New Here
    • November 3, 2025

    I have been trying to cancel and this has spurred about 15 attempts to take my money after I have asked to cancel.

     

    Why are you trying to take my money now?  Why is your support person Jazz not replying and seemingly trying to make my card go through?

     

    Why wont you just allow me to cancel?  Why are you trying to steal my money?

     

     

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    Eca
    Mironeer
    Forum|alt.badge.img+2
    • Eca
    • Mironeer
    • November 3, 2025

    Hi ​@bwoyenglobal thanks for reaching out! I have your case converted into a support ticket so the Billing team can investigate. You should receive a response soon!

    Eca :)
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