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Answered

How get details for "Declined by bank.." billing error

  • October 6, 2025
  • 2 replies
  • 71 views
W

Hello, we try to buy subscription, but receive error message: "Declined by bank.." We dont see any orders at account, how get any details about cancelation?

Best answer by Eca

Hi ​@Wild Way thanks for reaching out! I have your case converted into a support ticket. You should receive a response soon!

    2 replies

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • Answer
    • October 6, 2025

    Hi ​@Wild Way thanks for reaching out! I have your case converted into a support ticket. You should receive a response soon!

    Eca :)
    C

    Hello, we try to buy subscription, but receive error message: "Declined by bank.." Talked to the bank and they don’t see your company trying the transaction. We have tried 5 times and with different cards.

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