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Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,970 Topics
  • 30,028 Replies
8970 Topics
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STS AcademyNew Here
asked in Ask the Community
Accidental Up-Grade - Every Team Member can invite more team members (more licenses!)

Dear Miro Team,We have a major issue here. Miro is set up so that you have the option to be a normal team member or an admin member (both need to pay licenses). The issue here is that any team member, despite not being an admin member, can add more team members (each of whom is a new license!). In addition, instead of sharing the board link, you can easily mistakenly copy the link to access it as a team member with all participants. Honestly, it's not very clear to us, as users, that there is a massive difference between copying a normal link and a team member link within Miro.How can we avoid team members to add more team members?Thanks.

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Helen TaylorNew Here
asked in Ask the Community
Images help

I’m uploading images to an organisation chart template I created, with the logos for each sector.  However, after I uploaded them, the images move with my cursor but I want it to stay where I put it - help?  I am using the free version

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J28JonesBeginner
asked in Ask the Community
Why is the 'Copy Link' Function not available on some of my Miro boards?

I am trying to link from one board (where copy link function is available) to an item on another board (where it isn’t). The boards are both in my team and in the same folder.Any thoughts?ThanksJim

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Robert Johnson
Ramona Harrer
Ramona HarrerNew Here
asked in Ask the Community
Collaboration with customers

Hi all, Could you share some best practices for collaborating with customers on a shared board? I’m interested in hearing about any effective approaches or experiences that have helped foster engagement and streamline communication.Thanks,Ramona

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Ramona Harrer
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Bernd HihlerNew Here
asked in Ask the Community
In my miro board the timer doesn't work! https://miro.com/app/board/uXjVLR-TnC0=/

The timer doesn’t start!

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HenkeHakanssonBeginner
asked in Ask the Community
[RESVOLVED] Has sticky note size selection disappeared?

As of today, I can’t find sticky note size selection in the contextual menu. Is this a bug or a (bad) feature?Working in Edge.No size selection in sticky note menu 

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Robert Johnson
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Vellfire LaiNew Here
posted in Ask the Community
iPad (board is too large)

I experienced the same issue with Miro App on iPad these 2 weeks as many of your in the community.iOS 18.1iPad Air (4th Generation)In my Maths lesson, I have uploaded a PDF with around 40 pages. It was really smooth before. I tried to delete 30 pages and all the written contents. The app still told me the board is too large.I have tired to delete the app and re-install it. It has still happened. It really drives me crazy.Can you please help with my case?Thanks.

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Eca
Mironeer
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James O'BrienNew Here
asked in Ask the Community
Miro Board is now empty - all information has disappeared

We have been working in a Miro board for the last 5 months but when we accessed it today, the baord is completely empty, all of the information that was in the board has disappeared. Is there a way to retrieve it or can someone explain why this might be please? Thank you.

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Robert Johnson
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Angie FlanaganBeginner
posted in Ask the Community
Kanban Calendar View for Tracking

Hi, I was curious if you can you turn a kanban into a monthly view? I am building out a capacity tracker and looking to integrate a monthly calendar view with the kanban tracking capabilities? Thanks!

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Angie FlanaganBeginner
asked in Ask the Community
Kanban Calendar View

Hi, I was curious if you can you turn a kanban into a monthly view? I am building out a capacity tracker and looking to integrate a monthly calendar view with the kanban tracking capabilities? Thanks!

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Robin J. VetschNew Here
asked in Ask the Community
Miro / Jira / Teams integration

Hello allI’ve created a template for our company which we want to use for each project. We have around 25 workers and work on diffrent HVAC projects, where interaction for deadlines are key, since we’ve to coordinate with each other and external parties like architects aswell. We’re now exploring the idea of using Miro as our main planner. So far we’re only testing the free version and haven’t tested the paid versions, which we will need to create more boards anyway.The two most important things for our solution are:We want to have an overview of all the tasks a person has from every board, as example in MS Teams We don’t want to have to copy a kanban/jira card and edit them seperatly, they should be linked instead, so if you edit the card it’s edited in the Miro Board and in the overview (a.e. MS Teams)While looking into this the best solution i can imagine is turning the created Kanban Cards into Jira Cards and linking them to a Jira Cloud, which we could integrate into our Microsoft

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Kseniia_SoroNew Here
posted in Ask the Community
Access to the files

Hello everyone. Maybe someone can help find out. Will other team members still have access (I previously sent them the ability to edit the file) if my mail stops being active and I (as owner of this file in Miro) go offline for a long time?

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Eca
Mironeer
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Linus WinterNew Here
posted in Ask the Community
the phone app works but nothing on tablet does

When I Use Miro on my phone all works fine but on the tablet i cant view any Boards i was recently on except the ones creared, tried everything and nothing works please help

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Eca
Mironeer
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Luke MoorheadBeginner
asked in Ask the Community
Resize multiple images to be the same size?

Our company use Miro for Fashion Design and create a lot of boards that use JPG or PNG for visuals rather than Miros shapes/stickies.Once we drag and drop into Miro images are all different sizes, which have to be manually resized. We use A LOT of images 500+ so this is very time consuming! p.s love miro

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Eca
Mironeer
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Ms.HelenNew Here
asked in Ask the Community
Cant copy and paste from board to board

I’ve read previous suggestions in the community but the do not work. When I copy a board and paste it to my boar it appears only as a text  in chaotic order not in that which was on the previous board and get a not that I’ve reached the text limit and have to shorten the text or create a new element. In a minute I copy and paste a board from a different user and it’s copied. Any ideas how can I fix it? What is wrong in my actions? 

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Eca
Mironeer
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barncrowContributor
posted in Ask the Community
Best way to create a frame for each page of an uploaded PDF (newbie)

Hello all!  I’m a test-prep tutor, and I often need to annotate on, and to the sides of, pages of pdf test booklets which the clients then need to be able to save/export and/or print.  I’ll include a pic at the end to illustrate, but what I need is for each page of the uploaded document to get its own frame that:has the relative proportions of a Letter-sized page in Landscape orientation (see image) is centered on the given page of the pdf documentSo far, I’ve successfully learned to:import the pdf file and extract all of its pages onto the board get the pages lined up in a single, vertical column add a frame that includes just one page of the documentHere’s what I don’t have figured out:How to make the frame have exactly the proportions I need? How to ensure the frame and document page are centered on each other...without ruining the vertical alignment of the document pages? How to do the above, and make sure the frames and pages are all Locked, for another 50-70 pages...sensibly? (bo

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Robert Johnson
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Jane AshfoldBeginner
asked in Ask the Community
Automatic same size frames around imported "slides"

At the moment, I import a PowerPoint file, extract all pages and then manually have to create a frame around each page and size each one individually. Is there a short cut way that if I can do this to the first extracted page and then just apply this size frame to all others?

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Robert Johnson
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JeffNew Here
posted in Ask the Community
Workshop participants accidentally copied and pasted frames: How to prevent or rapidly fix?

I thought I was totally prepared for my first workshop facilitation, after getting tips and tricks from users here.  But pretty quickly, during the new user onboarding, someone who was trying to copy and paste stickies copied and pasted a whole (LOCKED) frame. Multiple times. It felt like anarchy. Continuing to facilitate with frustrated, embarrassed new users (don’t know who messed it up) while also cleaning up the board threw me off my game and took the wind out of the session. What did I do wrong or what could I do differently? I am gun shy about going back for round 2 (with some of the same participants).

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Robert Johnson
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Talya Shachar AlbocherNew Here
asked in Ask the Community
Renaming multiple frames

I am working with my students on a Miro board, and I want to create a frame for each student. I want to rename these frames with the student names, is there a way to do this quickly? (30+ students)

6194
Robert Johnson
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Ronan MooreNew Here
asked in Ask the Community
Text Disappearing on cards on my board

The text on my cards seems to disappear and is not showing. When I click onto the card, the text reappears but will disappear again when I hover away from the card.Is there a fix for this?  

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Eca
Mironeer
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rockstarNew Here
posted in Ask the Community
How can I restore a board from exported csv?

Is it possible?Thanks.

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Eca
Mironeer
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MikeDNew Here
posted in Ask the Community
My education email changed, now i have lost access to my boards

Hello fellow members,My education email address is no longer working, and I've lost access to it. I'm wondering if there's a solution to recover it or regain access. Has anyone encountered a similar situation?I've lost everything related to my account. Any suggestions would be greatly appreciated.I have lost everything related to my account.Sincerely

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Eca
Mironeer
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its obi12New Here
asked in Ask the Community
Subscription Cancellation

I had chosen the Business Plan free trial and now I am trying to end the subscription overall. I do not want any plans, I just want the free plan. But I cannot find anyway to do that. Can someone please guide me.

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Eca
Mironeer
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MIRO JIRONew Here
asked in Ask the Community
miro内でページ遷移するたびに、チーム作成画面が表示されてmiroを利用できない

 何回チームを作成しても、作成後の画面でページ遷移すると、上記のチーム作成画面に遷移してmiroを使えない状態です。

1071
Eca
Mironeer
Simon Droscha
Simon DroschaBeginner
asked in Ask the Community
Order of frames reorganizes itself automatically

Hi to all the miro heros out there!Has anyone had the same issue or an idea what I could do better? I created several frames in a board that has additional content besides the frames. The visual order of the frames is not the same as i want them to ordered while being in presentation mode. I manually reorganized the frames for my needs, but every time I open the board again the order isn’t the same anymore. Is there a way to fix the order or what am I doing wrong? Or in other words is there a logic behind the automatic order of frames in relation to creation time or location of frames in the board? Thx a lot for you ideas,Simon

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Robert Johnson
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