I am using the Miro Mind Map template to capture branching/form logic. I’m new to Miro so not super familiar with the right terms to use to illustrate my issue, but I’m trying to add a question between other questions in my mind map/tree and I can’t do it. I watched a 13 minute tutorial that said that you should be able to click into the node under wich you want to add a new node and with the cursor blinking tap “tab” and a new child node would be added, but this is not working, regardless of whether I’m using Safari, Chrome or desktop app. Instead, what’s happening is it’s creating a sibling node to one of the child nodes already there. Again, not using the right terminology I’m sure, but this seems like a pretty fundamental/basic capabilitiy, and I’m not sure what I’m missing. Does Miro offer experts to troubleshoot things like this? We have an enterprise license and I’m concerned that I can’t find help beyond posting a question in the community. Can anyone assist?
+2Hi
I’d love to help you test this and explore some workarounds. However, it would be most accurate if I could see what’s happening on your end. Could you please share a screenshot or a short screen recording (you can upload the video in Gdrive or Loom then share the link here for me to view) showing the behavior when you press “Tab”? This will help me better understand the current structure of your mind map and where the new node is appearing.
Once I have that, I can try to replicate the issue on my end and guide you through a solution (or confirm if this might need to go to Support).
Looking forward to your reply!
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