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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,560 Topics
  • 25,402 Replies
7560 Topics
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Stuart Gibbons
posted in Ask The Community
Anyone using Miro & Jira together found how to generate team metrics?

Just wondering if anyone has found any nice workarounds for this, as we’re hoping we’re not the only once who have tried this!Background: We’ve been using a hybrid setup for our software development teams for a few years: Miro for visualising our kanban boards and status of work items, and Jira to hold the details for each user story/task as it’s developed. We use the Jira Cards feature to create Jira cards from Miro. This gives us the benefits of Miro’s flexibility and Jira’s integration with developer tools. We’re using simple Miro tables to design our boards rather than the specific Kanban or Planner tools right now because it’s given us the most flexibility when desigining boards.Problem: Data! We have no way of automatically collecting data for metrics because the Miro board tells us the status of a card from its position in the table/board, not the Jira status field, so Miro is effectively just a picture on a screen and not data-driven. That means we’re blind to when work started

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4 months ago
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Bidi Sh.Beginner
posted in Ask The Community
auto create a miro board from template

Hey, I’m looking for a way to auto create a miro board from teamlpte. did any one use zapier for this or any other automation system?after generating that miro board can I send a link of that board to an email or to my email?  how can it be done? thanks 

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4 months ago
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Sean SteeleNew Here
posted in Ask The Community
Zapier Question - Automate Board Creation and assignment?

Hi all - I’ve got a templated board that I’m using for my “digital workbook” for a course I’m about to launch.  When students enrol through Kajabi, they’ll be given access to the course etc, and zapier will do a bunch of automations.  Was wondering whether anyone knows if I can have a new board created automatically for the student (would be a blank board with a template assigned) using zapier or any other third party workflow automation tool?

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4 months ago
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DebbiezzzzzzzzzzzBeginner
asked in Ask The Community
not admin but need to export board and exclude admin

Can someone please help? A colleague set up a board as admin. They have since done no work on it but I have. He has now left the company but is obviously still listed as the admin on the board. Is it possible to export the board and set myself as admin? I need to remove him from the team. I do not want to see my hard work go to waste but at the same time do not want him to delete it, which I suspect he might. Thank you. 

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Robert Johnson
4 months ago
StupidJan
StupidJanBeginner
posted in Ask The Community
Everything is snapping to the grid

Since the last update everything is snapping into the grid. Anyone else having the problem?

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ElvaMiro
Mironeer
4 months ago
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simeon meierNew Here
asked in Ask The Community
Delete Boards

dear community ,I work on a education version of Miro with my students,Now I notice that I have a lot of try out boards one my Miro with no content..seams like the students did try something.. How can I delete all unwanted Boards ?Thank you all

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4 months ago
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David KassarNew Here
asked in Ask The Community
Clickable Expand HELP PLEASE :)

Hello I would like to create a chart/graph with 3 main bubbles and then once someone clicks on one of the bubbles, that certain bubbles expands into a new bubble that shows more information, then if they click that bubble with the information, it then expands into another bubble and so on. Is there anybody that can recommend a way for me to get this done quickly?  Thank you very much :) 

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Kenneth Ritley
4 months ago
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Grace WynnNew Here
asked in Ask The Community
Export frame using "Export as PDF" does not include the frame name

It appears with the latest update that when I go to export an entire frame, the title of the frame that I provided is no longer included in the exported file name. Can we bring this back?? Was really helpful...when i needed to rename, i at least had the basis of what i was starting from.

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Robert Johnson
4 months ago
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Ridhima SaroyaNew Here
posted in Ask The Community
How to have the nodes for the mindmap on all 4 sides not just two

Hi everyone, I was wondering if there was a way that i am able to have the nodes extending from all 4 sides of the centre not just two?Thank you!

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4 months ago
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Shunmuga PriyaNew Here
posted in Ask The Community
Use Case/Test Case Generation using Miro Board Flow using Miro Assist AI

Hi,Is there a way to generate use cases/test cases from the given Miro Flow Diagrams with the help of Miro Assist AI? Thanks

490
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4 months ago
Max Harper
Max HarperMiro Hero
posted in Ask The Community
Are we Kanban-ing WRONG?

Provocative Question: Are we Kanban-ing Wrong? Sitting down to clean-up and sprint-prep our work planning board with a client recently I began to scratch an itch that had been bothering me…  Tasks in GANTTs/PERTS etc flow one way with respect to time and task and Kanban conventionally flows the opposite way.  GANTT:  Right to Left task flowGANTT, PERT and other such time planning visualization systems (In western convention, as far as I know, any way…)  layout time as: left is earlier and right is more future. To read these over time a ‘now’ window slides across the time line from left to right. The “to do” items start off to the right of the time window, the ‘done’ items end up on the left of the window and the ‘doing’ live in the middle of the window.  The flow of tasks with respect to this time window is from right to left. Kanban: Left to Right task flowConventionally a Kanban works in the opposite direction; where tasks flow from left to right.  _______________Our progress in a bo

48112
Robert Johnson
4 months ago
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Tonya RogersNew Here
asked in Ask The Community
Transitioning from free plan to starter plan and loss of boards

I am currently a member within a team in the free Miro plan. I will need to create more than 3 boards which exceeds the amount allowed in the free plan so will upgrade to the starter plan with a single membership.  I plan to use the same email in the upgraded plan.The starter plan has additional steps that must be taken to reduce the number of members from the minimum 3 to 1. I am not the team admin so cannot delete the other members.What steps can be taken to purchase a single membership AND not lose my previously created boards?

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Robert Johnson
4 months ago
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Charly BellavignaNew Here
posted in Ask The Community
[RESOLVED] CSV issue, no more date or owner

Hello Miro community, I have an issue since beginning of the week, I use to export data from my Kanban card into CSV file. It work pretty well but now when I’m doing the extract it does not contain the date and owner of the card. Card owner info has been replaced by a huge sequence of number not convertible to text. And the date information has just completely disapeared. Is it coming from a recent update ? does anybody have the same problem ? Thank you for your help.

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Robert Johnson
4 months ago
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Philipp FerchNew Here
posted in Ask The Community
Bug :: Can't change text of a shape - Double click moves shape instead.

Description: When I double click a shape to edit the text it moves another shape instead. This bug makes Miro almost unusable.Browser - MS EdgeScenario:Three basic rectangle shapes overlap each other all having text content. - Img 1Img 1When double clicking the smallest rectangle is moves another rectangle instead. - Img 2Img 2This continues until all somehow “linked” shapes are moved before the text of that shape can be edited. Workaround: It works to edit the text or the shape itself when doing the following:Select the shape Scroll one iteration with the mouse wheel. Direction does not matter - Now the shape can be edited.

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Robert Johnson
4 months ago
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EFG JamboardsBeginner
asked in Ask The Community
Rearranging frames on a board

Hello!This forum has been super helpful in the past so I’m asking for help with another query!I was wondering this there is a way 1. to duplicate frames on a board so they appear next to the frame that has been duplicated instead of being added to the end of the frames and 2. if there’s a way I can rearrange the actual order of the frames instead of just reorganising the order in the sidebar?An activity we run during virtual sessions requires us to work on frames next to each other and I can’t see a simple way of addressing the questions I’ve raised.Any help would be much appreciated!ThanksCourtney

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Kenneth Ritley
4 months ago
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Aaron FossNew Here
asked in Ask The Community
How to unlinked objects

When you drag objects too close to each other they dynamically link without you wanting them to be grouped.   How do you unlink them so you can edit diagrams?  This is recent feature that is super annoying and I haven’t figured out how to resolve.

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Robert Johnson
4 months ago
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Arash KashefianNew Here
asked in Ask The Community
JIRA Planner showing wrong information for a Kanban board

I have created a JIRA Planner board which seems to work well with a scrum boards I’ve tested but when I use a Kanban board, it shows totally wrong information (it shows features from a project that is not even on that board query).  Just wondering if there is a limitation regarding types of boards it supports? 

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Paul Snedden
4 months ago
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HILLARY ALBAINENew Here
asked in Ask The Community
How do you navigate between cells in tables?

I have been using the tab key to navigate to the next cell in a table (or to create another row at the end of a table) and that was working perfectly, but suddenly it stopped working. Now, if my cursor is in a cell, if I press tab, it starts moving through the menu options on the left side of the screen instead of just navigating to the next cell in the table. The arrow keys don’t work either. I have tried looking it up and I’ve tried everything I can think of to make this work and I can not get the tab key to navigate me from cell to cell anymore. This makes the table feature nearly unusable because you have to manually use your mouse to navigate to the next cell, and that’s not realistic. Is there some setting that I accidentally turned off that stopped the tab key from navigating within the table?

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4 months ago
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chih-iBeginner
posted in Ask The Community
miro system malfunctioned and deleted my research

Dear Sir and Madam,I would like to be of assistance. Because this problem is getting worse and worse, I have reacted to miro many times, but it is not getting better, it's getting worse. I didn't even get a reply.Two months ago, my miro started to show a strange behavior of deleting text by itself, and a month ago, the screen suddenly zoomed in and out. And today all the important research pages of one of my master's programs were deleted. It would be great if you can help me to recover it. I'm feeling very crushed right now.I hope you can help me as soon as possible!GreetingsThanks in advance

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Maria Pedone
Mironeer
4 months ago
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PalinaNew Here
asked in Ask The Community
Why do I have only one board available for editing on free plan?

Hello everyone!Recently I had to switch to the Free plan and I started to have only 3 active boards (most recently created). But as I deleted some of the active boards to get access to inactive, I couldn’t manage to do so, for some reason I only decreased the amount of active boards.. So I only have one active board now 😥. Do you know how can I fix that?  

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Paul Snedden
4 months ago
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na17New Here
asked in Ask The Community
Unable to proceed with Miro plan upgrade

I am trying to start a business plan trial in order buy this plan later. I have filled all entries and card credentials. But, after hitting “Review order”, nothing happens.A screenshot is attached.Did anyone run into this problem before?

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Robert Johnson
4 months ago
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Olga_SannikovaNew Here
posted in Ask The Community
an issue with the payment

hello,  I have the same problem with the payment, although used at least 6 different cards from KazahstanThere is an issue with your payment method.Please review the payment information provided, or try a different payment method. If the issue persists, please contact your bank.

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Robert Johnson
4 months ago
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Alina BabaevaNew Here
asked in Ask The Community
Downgrading from Education Plan

Hello! Could you help me, please? I need to downgrade my account from Educational plan to Free plan

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Robert Johnson
4 months ago
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Kyle WilzNew Here
posted in Ask The Community
Splitting Development and QA in Estimation App

I am familiar with the estimation app in Miro… however, we set our tickets up to split out Development Points and QA points and they automatically add up to the total story points in Jira. Is it possible in the estimation app in Miro to gather 2 estimates for the same ticket (1 for Dev and 1 for QA)? I can do this manually obviously, but would rather have it integrated if possible.

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4 months ago
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AleksashaNew Here
asked in Ask The Community
Bag with onboarding

Hi! I have permanent problem with my account. When I tryinf to open new board I have to start with onbording every single time. How can I change it? 

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A
4 months ago
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