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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,826 Topics
  • 26,287 Replies
7826 Topics
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PalhilNew Here
asked in Ask The Community
Is it possible to create a spot the difference/ball style game?

I’m trying to work out if there is a way to create a game in Miro where users try to spot a hidden item in an image.The idea is that I place a photograph on a board which contains a hard-to-find item. The users then study the photograph and mark where they think the item is. It’s a simple game. The easiest way to achieve this would be to allow the users to place a comment marker on the image in the specific location. However, as far as I know there is no way to hide comments from other users on the board. Which means as soon as someone correctly pinpoints the item the game is spoiled for everyone else.The other method I considered was adding a grid of invisible shapes in front of the image and allowing people to vote by picking the shape covering the correct area. But votes are anonymous so there’s no way to tell who got the correct answer.Does anyone have any other ideas how I could achieve this?Thanks

302
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4 months ago
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Daria RaimbekovaBeginner
posted in Ask The Community
[RESOLVED] Visibility of grouped objects on move

Hi everyone! I wish Miro team could revert a recent change affecting grouped objects.Currently, when I cover grouped objects with another object, the grouped objects become visible as soon as I move them. Previously, they were only visible once they left the border of the front object. This change is crucial to my work as an English teacher, as it disrupts the "surprise" effect I rely on for interactive tasks, impacting student focus and engagement.I would greatly appreciate it if the previous functionality was restored. Has anyone noticed the change and found it inconvenient, too? 

30110
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4 months ago
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Laura LandauBeginner
posted in Ask The Community
Editing post its

Why has it got so hard to simply double click on a post it in order to edit it? Instead other post its fly around towards the post it i am trying to edit...

364
L
4 months ago
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CrystalMarkNew Here
asked in Ask The Community
Mind Map Color/Style Change Behavior

In a mind map how can I change a single nodes color/"style" without changing the color of all the nodes children?

190
C
4 months ago
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SuzanbNew Here
asked in Ask The Community
Miro from iPad

How do we use Miro from iPad?

321
Robert Johnson
4 months ago
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Nathan TremblayNew Here
posted in Ask The Community
Boards are gone

Hello,I used a board for the development of timelines for my studies. I have not used the board so a number of months now but still needed it. When I login today everything was gone. It is not in the trash and is nowhere to be found. I did not delete it so I am not sure why or where it went. Any help is appreciated.

122
Robert Johnson
4 months ago
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Jan SchmiedgenNew Here
posted in Ask The Community
Can't copy and paste Google Doc

The Google Doc is a public link. Tried this: https://help.miro.com/hc/en-us/articles/360017572634-Google-authorization-issue » does not work. What can I do?

2268
K
4 months ago
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ShamreshNew Here
asked in Ask The Community
Smart drawing not available on basic plan

I have been using the smart drawing feature for a number of years. Now when I use it, I get a popup about AI credits and that I need to move to an more expensive plan.Why has this feature been lumped in with AI and is it normal to move features around and ask for more money when they have been available on cheaper plans?

212
Robert Johnson
4 months ago
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Mustafa Anil DiktepeNew Here
posted in Ask The Community
Our team admin left...

Our team admin left the company and forgot to transfer the account. We are using free plan and I couldnt open new team. anybody can help me with this topic? 

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Robert Johnson
5 months ago
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Suzanne CobbenNew Here
asked in Ask The Community
switching form educational email to private after I left university

Hi,I have been using my educational email for quite a while without being a student any longer, but i would like to switch to my private email now. Since i’m not a student any more and therefore i no longer have access to my student mail plus it makes it more difficult to reach out to the university (no clue who to email for this matter). How do i get my email changed? thanks. 

561
Robert Johnson
5 months ago
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Paul SturgessNew Here
asked in Ask The Community
Shortcut key to add node to mind map

Hi, the little plus buttons keep disappearing  on all but my center node (windows 10 + chrome).  I could work around this if i know the shortcut key to add a node?  I couldn't find it in the shortcut list in help.thanks

603
Robert Johnson
5 months ago
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Ari357Beginner
asked in Ask The Community
Will Talktracks remain part of a board if it's duplicated and edited by other members?

Hi, I want to create a talktrack for a workshop template I’ve created so that I can educate members of my audience.I don’t want them to use the original template board, rather duplicate it and use the talktrack to understand how to conduct the workshop on thier own. Is this possible? I haven’t tried this properly, so wondering if this going to work?

724
ElvaMiro
Mironeer
5 months ago
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Dima_FNew Here
asked in Ask The Community
Miro Win app doesn't load, but according to the status page everything is fine.

Honestly you need a training course to understand how that community forums work… The UX|UI is just NOT GOODI hope fixing this bug won't take as long as the issue half a year ago with slow workI remember then I had to look for developers, product managers on Telegram, arrange a meeting on Zoom and demonstrate the bug -- so that it would finally receive priority for debugging (although there were hundreds of posts on the form by that time)

81
Kenneth Ritley
5 months ago
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Sara NansenNew Here
asked in Ask The Community
Mini-map has no frame

I used to have a frame, when using the mini-map, showing where on my board, i am - and then i could drag the frame to go to another place on the board. But the frame is gone now. And the mini-map is sort of useless without it. Used to look like this. But now the black rame isn’t there. Anyone know how to fix this? 

480
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5 months ago
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Donovan StoneBeginner
asked in Ask The Community
Template links not working?

Hi,I was trying to share links to specific Miroverse templates (e.g. https://miro.com/app/dashboard/?miroversePath=%2Fthe-office-retrospective%2F), but the link just diverts back to the Miroverse template search area. It does not take someone to the template itself.I tried this both logged in & via incognito browser, to no effect.Can anyone help with this?(Running Macbook M2 Pro, OS up to date)Thanks in advance,Donovan

30
D
5 months ago
Chris Miller
Chris MillerBeginner
posted in Ask The Community
Could we get a Checkmark as part of the "Basic Shapes"

Read above ^^^

1162
ElvaMiro
Mironeer
5 months ago
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Irina FolkneresqueNew Here
asked in Ask The Community
Blurry Images

Hi, it’s never been an issue until a few weeks ago. When I open my boards, some of the images are really blurry and reopening them never fixes the problem. I’ve just tried to reset the data and the issue still persists. What do I do? Thanks in advance.  

1653
Maria Pedone
Mironeer
5 months ago
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Daria RaimbekovaBeginner
asked in Ask The Community
Visibility of grouped objects on move

Hello! I am writing on behalf of the ELT (English Language Teaching) community to request the reversion of a recent change affecting grouped objects.Currently, when we cover grouped objects with another object, the grouped objects become visible as soon as we move them. Previously, they were only visible once they left the border of the front object. This change is crucial to our work, as it disrupts the "surprise" effect we rely on for interactive tasks, impacting student focus and engagement.We would greatly appreciate it if you could restore the previous functionality. Thank you for your attention to this matter.

140
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5 months ago
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Miro Admin Beeline KZBeginner
asked in Ask The Community
SSO (ADFS)

Good afternoon, our ADFS certificate has changed, I now cannot log in to the Miro website, could you disable SSO so that I can log in to the email address NVoloshin@beeline.kz and change the certificate for authorization via SSO?

221
M
5 months ago
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Source M RodNew Here
asked in Ask The Community
Can't export board as pdf for about a week. Spinning blue wheel in indefinite limbo

 Tried it on every possible device and browser I have that allows the option: Brave, Firefox, Chrome and the desktop app, all on macOS.Somehow I don’t have the option on either Safari, iPad or Android app.I don’t understand why or how, and it’s quite frustrating. It used to work like a charm.I use the free version, by the way.Thanks for your answers!

926
Kenneth Ritley
5 months ago
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Ken HillNew Here
asked in Ask The Community
How do i confirm if our data is in US or EU?

Hi, is there a way of checking where our companies data is?I can see articles and conversations about data being stored in EU for GDPR compliance etc. but just need to confirm where our data is.

612
ElvaMiro
Mironeer
5 months ago
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Seamus StackpooleNew Here
asked in Ask The Community
User with full license unable to create or edit boards

What is the issue with my profile that is preventing me from editing existing boards or creating new ones? I have full license according to my profile under ‘enterprise’

1041
ElvaMiro
Mironeer
5 months ago
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Mark BlanchardNew Here
posted in Ask The Community
iPad visitors having to log in?

Why do iPad visitors get the Miro log in screen for shared public boards?

331
Robert Johnson
5 months ago
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Alex.van.den.BergNew Here
asked in Ask The Community
Creëer een mindmap o.b.v. een tekstbestand

Ik zou graag een mindmap willen creëren o.b.v. de inhoud van een tekstbestand. Op deze wijze kan ik heel snel mindmaps maken/wijzigen. Ik heb gezocht of deze optie bestaat binnen Miro, maar ik heb dit niet gevonden. Bestaat deze optie en zo ja, wat zijn de stappen die moeten worden doorlopen om dit te doen?

360
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5 months ago
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Alexander VinogradovBeginner
asked in Ask The Community
How to drop mp4 video to miro board?

I do a lot of screen capturing for art direction purposes and want to quickly drop my short 2-10 sec video to the board. My screencapture tool(ShareX) records in mp4 (can be any format) and automatically uploads it to dropbox. When I try to upload it to Miro from dropbox or just by link - it does not work. I have to reupload it to corporate youtube under my google account, make this video private, what until is is converted.. and only then try to embed it to Miro.. Is there a good straightforward way to drop videos to the board? I mean I can start dropbbing 800mb gifs but i’m sure Miro server wont like it. Please allow to embed vids from a link (not upload it but embed)

202768
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5 months ago
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