Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,688 Topics
  • 25,935 Replies
7688 Topics
V
vemicNew Here
asked in Ask The Community
Undo (CTRL+Z) undos twice every time i try to undo once

I’ve been using Miro for a long time but I think since the latest Firefox update 124.0.1, Miro suddenly started to undo twice when i click on CTRL+Z once. I tested other boards and checked if the problem is with CTRL+Z itself with me but everything works fine elsewhere but here.It is not Firefox as I’ve tried with several other tests and they all seem to be working fine so something is wrong elsewhere and this is a big deal for me as I can’t properly use the board now and I really don’t want to switch from Miro.

1445
S
4 months ago
A
Andy GrantNew Here
posted in Ask The Community
free account / business plan

 c

111
ElvaMiro
Mironeer
4 months ago
JBCAD
JBCAD
asked in Ask The Community
Manipulate an image's position relative to its crop or mask.

Hi,Sorry in advance for the lack of coding knowledge/experience. I’m trying to find a way to change the position of an image relative to its own crop or mask via the Developer Tools console.  I’m able to edit code I’ve found online to both move and resize images and shapes, but I can’t find any documentation referring to the images mask so I’m not sure how to proceed.  Any help would be greatly appreciated.Thanks!Josh

233
ElvaMiro
Mironeer
4 months ago
D
Davide FantinBeginner
asked in Ask The Community
Org Chart widget - missing "Import CSV" action

Hello, apparently the new Org Chart features should allow to import from a CSV.However, I may be missing something obvious but I don’t see that options in my Miro.  Anyone could pls help me with that?Davide

1383
ElvaMiro
Mironeer
4 months ago
A
Agnes is my unique nameNew Here
posted in Ask The Community
Some Miro shortcuts no longer working Safari - browser shortcuts now being executed

Since today I cannot use CTRL+D CTRL+Z shortcuts when working with Miro on Safari. Instead of duplication of an element and redo of a step, I can see my browser reaction - adding to the favourites in this case.I was refreshing, and logged out. Yesterday these shortcuts were working fine. My Safari is up to date.Any ideas what caused this and is there a way to make it efficient again?  

1037
A
4 months ago
P
Patrick BöckerNew Here
asked in Ask The Community
Password resets regularly on its own

Every day i need to log in anew. Every day i need to reset my password.I don’t get any password reset mails (when i can’t login, so nobody tried to reset it?), lack the ability to view the login history of my account and have 2 factor authentication enabled (unlikely malicious intent).How is this happening every single day? I deliberatly tested this and chose the same password and i still couldn’t log in. At this point i rule out my user error.Any ideas?

71
Robert Johnson
4 months ago
J
Jason KehrerBeginner
asked in Ask The Community
Is there a way to move a Board from one Team to another Team?

Just started using Miro last month and I’m a big fan! We’ve been very impressed with the system and have loved using it.  I’m on a Consultant account with a number of different teams. As we’ve learned and increased our usage, we’re changing how we organize things. I’m wondering if it’s possible to move boards within one Team (and Project) to an entirely different Team (and Project)?  Thanks in advance!

71786
J
4 months ago
E
Edward BonelNew Here
posted in Ask The Community
Removing Access to past members

How to change the Board Link on a Miro Board (to stop viewing, editing by members who have left the company)

81
Robert Johnson
4 months ago
Q
Quil PaltaNew Here
asked in Ask The Community
Board won't load

When I try to load a board on my PC it doesn't charge, it gets into a perpetual loading state. What can I do? I changed browsers, deleted cookies and still having this problem, in other devices it works great.

100
Q
4 months ago
S
Simon Côté-MassicotteBeginner
asked in Ask The Community
Best solution for individual work ?

Hello!I have a teacher who has been using SVI Solutions’s VIA (a sort of Zoom alternative) for teaching for years. One of her favourite features was the Activity module which allowed her to give a unique copy of an activity to each student, on which they would work individually with no access to one another’s copy, and then, at the end of the activity, she could project any one of the different copy for the rest of the group to see.Now, because of security concerns, we can no longer use VIA in our institution, I have been trying to recreate what she could do using a mix of Teams and Miro. For the activities, I had in mind to create different frames for each students and they could work on their copy. Then, once the activity’s completed, she can simply zoom on it and use “ Bring everyone to me “ to show the work to the rest of the class. The problem that I run into is that the teacher would want students not to be able to see each other working during the activity. I’ve been exploring a

566
Robert Johnson
4 months ago
Y
YankaNew Here
asked in Ask The Community
Board administrator left the company

The board administrator has left the company and now none of the other board members can add, delete users or manage the board.This board is on a free account. Can someone help me to find the solution and be able to have control of the board.Thank you very much in advanceYanka

172
Robert Johnson
4 months ago
G
GavActive Contributor
asked in Ask The Community
Select a specific image from many

Hi everyone, I have a board with many many images. Some of these are logos and one of these logos needs to be changed. I’ve been all over the Miro help pages looking to see if it was possible to select a specific image, repeated in multiple frames/places, so that it can be replaced. Am I missing something obvious? Let’s suppose I have around 50 frames, each frame contains a logo plus several other images. If I select one image I can replace it with something from the board (or Unsplash), but if I select multiple images the Replace option disappears. Do I have to travel around the board replacing each individual log (eg using Replace > Replace from Board) or is there another way of doing this that’s less tedious/prone to human error.It would be  great if the image tool had some sort of asset management option. Plus I’m not completely sure why the Branding Centre has no logo management built in.

527
ElvaMiro
Mironeer
4 months ago
S
simp nagumoNew Here
asked in Ask The Community
pixelated lines

the lines were connected and much clearer when i first use miro, now they all look like this, they only look better when i zoom in. is there any way to fix it? i dont remember toggling anything in the settings

281
ElvaMiro
Mironeer
4 months ago
M
Martin BurtonNew Here
posted in Ask The Community
Bold format lost on copy-paste

I can’t find the issue, but I’m new here, so forgive if answered before. On a board when I copy paste these two sentences below, the bold format is lost.  Description: A Record is received into a system location and immediately on receipt, the system location sends a notification to a queueInputs: A Record is received from an external organisation into the system location If we have Description and Inputs as a part of a template we want to retain the bold format. Not sure whether to ask Community or Developers, but asking Community for any help. Thanks.

172
ElvaMiro
Mironeer
4 months ago
D
Dharamendra RamssonBeginner
asked in Ask The Community
Draw IO

I lost my draw io miro board content. I can’t even restore it. Is there any way of getting it back?Please help! 

494
D
4 months ago
D
David RiedyBeginner
posted in Ask The Community
Started Miro training, but the training board requires a password

Started the training, but the training board it sends me to requires a password, which I can’t find anywhere to enter. Any help?

183
Robert Johnson
4 months ago
L
Lyndsey RobinsonNew Here
asked in Ask The Community
Copying tables from Miro to Confluence

I am trying to copy a table from Miro directly into a confluence page but I just get a link to the board each time. Is it possible to do this? I’m using Miro through Google Chrome on a laptop.

401
Robert Johnson
4 months ago
Z
ZemfiraNew Here
asked in Ask The Community
Return me money

Hello. Please cancel my Miro subscription and refund $960. I am not interested in using the account. The trial period showed that your service is not suitable for me. The money was written off by mistake.

231
ElvaMiro
Mironeer
4 months ago
V
Vita200318New Here
asked in Ask The Community
deleted the board

Good afternoon!I deleted the board by mistake in the application, I do not have a link to the board. How can I restore the board?

161
ElvaMiro
Mironeer
4 months ago
M
MaheenNew Here
asked in Ask The Community
Why do I keep getting signed out as soon as i sign in?

I have a Macbook (2015). I use Miro in Google chrome as I can’t update my macbook any more. I keep getting signed out as soon as i sign in. 

552
Maria Pedone
Mironeer
4 months ago
A
Alex SaadBeginner
asked in Ask The Community
Can Team Admins view all boards?

Pretty much the title. This article makes it sound like they cannot see all the boards for your company: https://help.miro.com/hc/en-us/articles/360017571194-Roles-in-Miro

144510
Robert Johnson
4 months ago
C
Cin-ngNew Here
asked in Ask The Community
Education Plan approved but not activated

As per subject header,  assistance is very much appreciated. Thank u! 

81
Robert Johnson
4 months ago
A
Alex KoppenhaverBeginner
asked in Ask The Community
Auto Arranging mind map nodes

When I more a branch or textbox, all of the other text boxes move to, and it’s infuriating, how do I turn this off.Before Moving TextboxAfter Moving Textbox (Only 1!) 

1355
Robert Johnson
4 months ago
S
Sivaram NNew Here
asked in Ask The Community
Downloading the Miro board as PDF created by team member

Hi, I have the link to the miro board created by my team member.  But the team member has left the org and now I’m unable to connect to the board. I’d like to have a PDF of the boards he created.   Is there a way to get the board as read only or as a PDF?

142
Robert Johnson
4 months ago
S
Sara BagshawNew Here
posted in Ask The Community
Bulk PDFs upload to Miro

Hi, Can I bulk upload 700 PDFs  into Miro

761
ElvaMiro
Mironeer
4 months ago
Terms & Conditions