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MIRO continuous blue circle

  • April 9, 2026
  • 1 reply
  • 51 views
S

I’m trying to create new boards and review existing boards and everytime I try and move to a board I get the continuous spinning blue circle. I’m trying to contact MIRO support to see why this migt be happpening  

      1 reply

      Eca
      Mironeer
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      • Eca
      • Mironeer
      • April 10, 2026

      Hi ​@Simon Thorpe 

      Sorry you’re running into this—getting stuck on a loading spinner can definitely disrupt your work.

      I recommend following the steps outlined in Miro’s Help Center article here:
      https://help.miro.com/hc/en-us/articles/360013588560-Board-performance-and-loading-issues

      That guide covers the most common causes of boards not loading properly, including:

      • Network-related issues (e.g., VPNs, proxies, or firewall restrictions blocking required services like WebSockets)
      • Browser data or extensions interfering with loading
      • Device or performance limitations
      • Connection speed requirements (Miro recommends a stable connection of around 8 Mbps or higher)

      A few key things to try:

      • Open Miro in an incognito/private window
      • Disable any VPNs or browser extensions
      • Try a different network (like a mobile hotspot)
      • Clear your browser cache/site data
      • Test on a different device if possible

      If the issue persists, please let me know so I can connect you with the support team.

       

      Eca :)
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