I’m trying to create new boards and review existing boards and everytime I try and move to a board I get the continuous spinning blue circle. I’m trying to contact MIRO support to see why this migt be happpening
Question
MIRO continuous blue circle
+5Hi
Sorry you’re running into this—getting stuck on a loading spinner can definitely disrupt your work.
I recommend following the steps outlined in Miro’s Help Center article here:
https://help.miro.com/hc/en-us/articles/360013588560-Board-performance-and-loading-issues
That guide covers the most common causes of boards not loading properly, including:
- Network-related issues (e.g., VPNs, proxies, or firewall restrictions blocking required services like WebSockets)
- Browser data or extensions interfering with loading
- Device or performance limitations
- Connection speed requirements (Miro recommends a stable connection of around 8 Mbps or higher)
A few key things to try:
- Open Miro in an incognito/private window
- Disable any VPNs or browser extensions
- Try a different network (like a mobile hotspot)
- Clear your browser cache/site data
- Test on a different device if possible
If the issue persists, please let me know so I can connect you with the support team.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.