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Question

I'm unable to @board or @group or @team

  • April 10, 2026
  • 1 reply
  • 21 views

Hello, i am trying to use Miro for a Task board, and I would need to be able to notify the team members that a new task is ready by @ the groupe one of form or another, instead of specific individuals. Unfortunately, while I've read that’s it definitely feasible, I am unable to succeed in my endeavour. 

Thanks in advance for any help or additional info the community thinks could help me in my quest toward efficiency

1 reply

Eca
Mironeer
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  • Mironeer
  • April 10, 2026

Hi ​@Gyl thanks for reaching out!

In Miro Enterprise plans, User Groups can indeed be mentioned in board comments, and all members of the group should receive a notification when tagged.

If it’s not working, please check:

  • You’re on an Enterprise plan with User Groups enabled
  • You’re using a company User Group (not a local/team list)
  • You’re mentioning it inside a board comment using @

If the group still doesn’t appear in the @mention list, it’s likely a configuration or admin setting issue in your workspace. Learn more here: https://help.miro.com/hc/en-us/articles/15292818164754-User-Groups-overview.