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Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,990 Topics
  • 30,095 Replies
8990 Topics
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Augusto SchnorrNew Here
posted in Ask the Community
Prevent other mind map nodes from moving

Hi!I’m having a hard time moving objects around. Every time I move one object “close” to another, the other one(s) move away like magnets that cannot touch. I want to let 2 texts to appear near each other but it seems impossible. I tried locking the objects that are already in place, but even locked the move up when I position the new text below the existing one.Is there a way to make objects stay close to each other?Thanks!

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RangelBeginner
posted in Ask the Community
Miro cards changing colors

Hello guys! how are you?I recently started using Miro, I never had any problems, but today the board I own, the cards are changing colors and texts, by myself, this never happened... would anyone know how to solve it or has it happened? I'll put the video here:The video in my google drive

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eric.schubertNew Here
asked in Ask the Community
Mail confimation for team deletion not received

Hi.Some colleagues in my company have created teams as part of the Free plan. These teams cannot be deleted by the respective team admin because the corresponding notification email for confimation does not arrive. Other notification mails from Miro are received normally.Can someone help me further? Thanks!Eric

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Eca
Mironeer
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Ian NaiduNew Here
asked in Ask the Community
re: Help - I'm the owner but cannot edit my board

Hi there, I’m the owner of the board however I cannot seem to change anything on the board, it’s saying that I need requeset access, then a mail comes to me, and approve, yet nothing happens. Please can you assist.

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Eca
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Justine O'Brien-KremerNew Here
asked in Ask the Community
Start and End Dates on Cards Populating Incorrectly

Is anyone else experiencing this frustrating issue? When I click on a card to add a Start/End Date, the date that populates on the card is the day before the date I click. For example, I would like an End Date of 03/10/2025 on a task/card, so I click that specific date, but “03/09/2025” is what displays on the card. This is a very obnoxious glitch. I don’t see that it’s been reported or is being currently worked on, according the status page, everything is supposedly functioning properly - this is not the case. Please assist!

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Eca
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Legion92New Here
asked in Ask the Community
Emojis not displayed

I cannot see any emojis whatsoever on any MIRO boards. I’m on Windows 11. I have tried multiple browsers, incognito and the desktop app. I haven’t had this issue with other software and the emoji keyboard on Windows works normally. I have no VPN or ad blockersThis issue has persisted for months. Any idea what could be going on? 

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Eca
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CST1Beginner
asked in Ask the Community
Can't assign current participants to breakout frames - their names don't show

I have a group of say 5 people on a board. They are all logged in with their Google accounts. I start up the Breakout Frames feature, and try to assign specific people to specific frames, but this is impossible as their names are not showing in the list where you assign a participant to a frame.Is this feature still not implemented?

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Joan SeamsterNew Here
posted in Ask the Community
Disappearing Sticky Note Colors

The text of the notes is still there, buy the background color had disappeared. I just reset the colors, and they have again disappeared. NEED HELP

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Eca
Mironeer
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t820282New Here
asked in Ask the Community
Roadmap Planning Template – Unsync Previously Synced View

Hello Miro community.When using the Roadmap Planning Template and copy/pasting from a source board to a new board, Miro asks if you want a synced or unsynced view. I selected synced, but if anything changes and I have to delete it, it still shows as synced on the source board. I’ve tried Options > Delete and looked everywhere, but I can’t seem to unsync a previously synced view.Anyone know how to do this?

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BethKnightNew Here
asked in Ask the Community
Timer is working, but music is not

Hi!  I am running the timer with music selected.  It is unmuted.  In the past I could hear music while presenting, but it suddenly stopped.  I have a few team members this has also happened to, but we have not been able to find a setting to fix it.  Has anyone run into this and found a solution?

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Eca
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Joao Cesar Pasin CalheiroNew Here
asked in Ask the Community
Best way to export a flow into CSV

Hey everyone!It’s my first time using Miro, and so far is been a great experience!I would like to know if it is possible to export all the connections between my objects, as it would really help me creating tests for different features of our product.Let’s say I connect two objects, in this manner:Authentication successful? > No > Failed to login pageAuthentication successful? > Yes > Home pageIs there a way to export this as a CSV, where each line is a connection between two objects? What objects I would need to use in order to achieve this, as I’m currently using Basic Shapes and when trying to export, it says “There is no data to export”. Additionally, the type of object would be really helpful, on our example, the “Authentication Successful” is a decision and the pages are objects inside our system.Thank you for any insights!!

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Eca
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Yan MongrainNew Here
posted in Ask the Community
[RESOLVED] Confluence pages not showing up in Miro.

Maybe i’m doing things wrong, but I can’t get to see confluence pages inside Miro, even by linking the pages directly.  All i’m getting is this ‘please log in’ thing. Is it because i’m using the app?  

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Brandon Lee
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sabrina SkjulestadNew Here
asked in Ask the Community
moving board

Hi, I’m having trouble with one of my Miro boards. The board is currently located on an account that is not on a premium plan, and I’m trying to move or share it with my new premium profile. However, since the original profile is not premium, I’m automatically redirected to the upgrade page and can’t access any options to move the board. I’ve tried sharing the board via link and also using the “Move to another team” option, but no other teams are available or selectable. Is there any way I can transfer this board to my new premium profile without upgrading the old one? Thanks in advance for your help! Best regards, Sabrina Skjulestad

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Robert Johnson
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Mr. SiongNew Here
asked in Ask the Community
Undo undoes several actions instead of just the last action

When my students and I press the undo button or CRTL + Z, it undoes several actions instead of just the last action of the same tool.If we use the pen tool and create several illustrations/actions, followed it by a shape tool like creating a rectangle, followed by another pen tool with several illustrations/actions. The first undo will delete ALL the actions of the last use of the pen tool. The next undo will delete the shape, the third undo will delete ALL the actions of the first pen tool use.It did not use to do this when we started using Miro at the beginning of the year. We noticed that this started happening around the beginning of January 2025.Please help and thank you.

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Eca
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Michael BlayneyBeginner
asked in Ask the Community
Undo function does multiple actions

Title describes it really. I’ll drop a note, then move to elsewhere on the board and draw something freeform, realise I’ve drawn it wrong and hit ctrl-z and redraw… only to notice later on that my note was also undone with this single press of ctrl-z.Is there any way to stop this “new” function (this never used to happen) so that undo only undoes the most recent thing I’ve done?

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Eca
Mironeer
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Yurii YurivichBeginner
asked in Ask the Community
Bring (everyone) to me DOES NOT WORK

I have a starter paid plan.Today my functionality of “Bring (everyone)to me” stopped working: buttons are active but no action happens on the push, the other members do not float to  my location, although I can follow them and they can follow me like in free plans?Help with this issue please.

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nick_111Contributor
asked in Ask the Community
Frames within frames - container frame doesn't move "nested" children frames

Hi,Is it normal and expected that a container frame doesn't move "nested" children frames?Eg let’s say I have 1x parent frame and “within” it, I have 1x child frame.I expect that when I move the parent frame, the contents of it (including the child frame) will move with it. But that is not the case.How do I truly nest them?

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Stathia SmerdiNew Here
posted in Ask the Community
Trader App - COB

COB Flow

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Eca
Mironeer
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Lulie553New Here
asked in Ask the Community
Presentation Frames Changing Order On Their Own

I keep running into this error, where my frames keep getting rearragned. I’ll save them in a particular order, then some weeks later when I go back to them they are in a different order.Has anyone else encountered this? Is there a way to prevent this from happening? It’s really time consuming trying to reorganize them, knowing that they might change order randomly again. 

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na17New Here
asked in Ask the Community
Unable to proceed with Miro plan upgrade

I am trying to start a business plan trial in order buy this plan later. I have filled all entries and card credentials. But, after hitting “Review order”, nothing happens.A screenshot is attached.Did anyone run into this problem before?

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Robert Johnson
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Tania 93New Here
posted in Ask the Community
équipe et tableaux de l'équipe effacés

Bonjour,j’ai voulu enlever l’équipe existante sur Miro mais je ne savais pas que ça allait effacer tous mes tableaux. Comment puis-je les récupérer sachant que j’ai confirmé par mail la suppression de l’équipe?

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Erik M.Beginner
asked in Ask the Community
Roadmap Planning Template - Sync colors between Timeline and Table view

We currently use the item color to identify the owning project in the timeline view, but this is not reflected/visible in the table view. This means that we need to do double work in Timeline/Table view on each item assigning a color/project, this can also lead to inconsistencies between the 2 views.Did I miss anything here, or is this just not possible?

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Amie WojciechowskaNew Here
asked in Ask the Community
Uploaded CSV for Org Chart but appears as one long line of employees

Hi, I used a csv file to create an org chart but the chart is just all of the employees in a line, none of them reporting to anyone,  Any idea how I fix this?

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LoicLeGrosFrereNew Here
asked in Ask the Community
Miro always asking me to complete the intro steps

Hello!Miro keeps asking me to complete the 7 introductory steps to create a team and a board… Is there a way to stop this? It’s REALLY frustrating, and even after following the steps, nothing changes 😭Thanks in advance for your help!

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Nikita Fedorov
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Yehuda LeviNew Here
posted in Ask the Community
Miro Boards with Custom Data Tables

I didn't find any real data table options in Miro that are not integrations; mostly, it's just embedding CSV or other files. I thought about building one.What's your opinion?  

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Horea Porutiu
Mironeer
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