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Answered

[RESOLVED] Problem with pinning elements in the menu

  • April 25, 2026
  • 2 replies
  • 41 views
R

For the past couple of days, every time I try to unpin the Diagramming Shapes icon and pin the Upload icon instead, everything resets as soon as I log back in. Please fix this issue — I’m about to lose my mind.

 

 

Best answer by Robert Johnson

​@Ribs Gray Support replied that they could not reproduce the issue. I had a look again and it appears to have been resolved.

How about on your end?

    2 replies

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • April 25, 2026

    ​@Ribs Gray Good catch! From my testing, every time I pin the Upload app and refresh the board, it is replaced by Diagramming shapes. This is could be due to an ID collision.

    I have have reported this to the support team and will update this post as I learn more.

     

    Opening a Support ticket

    As an FYI to all readers, if you are using a paid Miro subscription, you can open a Miro support ticket by following these instructions:

    https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

     

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • Answer
    • April 27, 2026

    ​@Ribs Gray Support replied that they could not reproduce the issue. I had a look again and it appears to have been resolved.

    How about on your end?

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
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