Ask the Community

My team and I will need to have a workshop with people from all over the world and we were wondering if Miro works in every country. We are especially wondering for example about China,which has many restrictions.

Happy Monday everyone!I’m wondering if anyone has seen a similar issue. I am trying to use @Joanna’s amazing Digital Events board into my own team’s board. However whenever I try to use it it just appears to get stuck on loading and nothing happens?I’ve tested other boards and there appears to be no issue. Can anyone help advise how I can work around this as it would be great for a remote hackathon I am planning :D 

I’ve seen some boards recently with fonts in the thousands but I can’t get over 288 - any ideas? 

Hi, I want to connect 2 leading boxes to the preceding box, via the SAME arrow, can this be done?  

If I’m leading a workshop for 15-20 folks who are in different locations (either on Teams or Zoom) can I have them pop onto a brainstorming white board with Miro and make changes and edit during a work session?  How many licenses does that take if I’m leading the workshop?  I’m a bit confused as they would be different participants with each client I work with.  Does this make sense?

Hi folks,I’m working for an education non-profit and we’re creating some material for digital learning at the moment. We would like to create specific mindmapping boards with some questions on it that an endless (haha hopefully!) number of educaters can duplicate and use with their students. They should be able to duplicate and edit their own board(s), but not ours. The students should be able to access the teacher’s board without signing up if possible. Could anyone here tell me if that’s possible with Miro? Or is there some other way to let the educators employ our boards?I’d also be interested if someone here has qualified with their education non-profit for the education plan?Thanks so much! <3Nu

I’m trying to figure out the best way to create collaboration with clients over an extended period, so Day Passes don’t sound like they are going to cut it. I’m currently on a Business Plan. Does this work or should I be on the Consultant Plan (I’ve got about fifteen employees and contractors currently using it)? Do I need to make the clients team members? I only want them to have access to one board. How do people manage this?

When I import a PDF document into miro, only the first page appears. Do I need a paid plan to be able to load the entire such document?

I’m a new Miro user.  I have the Consultant plan and will use Miro to do brainstorming with sticky notes with my clients.  I’ll use the Miro tool for approx 2.5 hours to complete 3 short brainstorming exercises with each client (typically a group of 7 - 10 people).  A few questions:How do I invite those people to access the boards I created?  Note:  That group will not access the board again.  I’ll then use the same board (after erasing content from client #1 with client #2 later that day or the next. Should I have one board with the three sections or three boards each with its own template? Am I supposed to create a “Team” for each client? Thank you for your assistance.

I created a board yesterday and shared it with my team. We worked on it today.  When I returned to it this afternoon I could no longer do anything with the elements on my board. I would really appreciate some advice as to what to do.

HELP!I am new to Miro. I signed up for a free group account instead of a free individual account by mistake. I don’t want my board to be seen, used, or edited by anyone but I just got a request from someone to edit my board.Where do I change the settings to make the board “view only” or “private” but still free?Can I export my existing board to a new individual account? If so, how?Thanks. 

Hi guys,It’s about the network/security restrictions to access Miro.My client was trying to open Miro boards from their office network, but seems like Miro is blocked so they couldn’t open Miro boards from browser. I’m wondering if Miro is using any specific network protocols, ports ... that may cause any access restrictions? Very much appreciated if you have any idea to share. Best regards,Ethan

Hi there,I am planning my very first workshop and wondering about some details regarding day passes. Since I would like the external workshop participants (15 people) to be able to e.g. write comments or use sticky notes etc., I think I will have to book an individual day pass for each participant, right? I don’t want them to be able to make any changes before the workshop starts. As I would like to send the links to the participants the day before the workshop I am therefore wondering, if thereis  a possibilty to set up a time manually, from when the day pass is working. Is this possible?Or is there any other option you can recommend? I don’t want the participants to have access to any other board than the workshop board and want them to be able to be interactive just when the workshop starts.Thanks a lot ind advance! Looking forward to your answers :)

HiI’m a lot reticent about posting this but here goes anyway….I offer it as others have shared their ideas and examplesAlso because i’d love to hear what it suggesst to other as ways to improve what I’ve done hereYou can watch at 2x speed (or 4x but thats incomprehensible!)ContextI have a potential client with whom I’m attempting to show ‘how to break the mould’ on shifting trad training to be online w/ tools like miro - to try to ‘give them a feel for whats possible...’ i recorded https://www.dropbox.com/s/lr2st48lhnabuy1/first%20PoC.mp4?dl=0I’m thinking we should all get on a board sometime and share trix-n-tips - who’d like to talk about making that a reality?@Marina its shows a few bugs in the operation of miro that you might like to pass on. Ones at 10:11 a

I use visual notes in many boards to use during customer interviews. I have created a template with header formatting on several prompts to act as predefined placeholders. I haven’t figured out exactly when this happens, but it seems to add extra spaces and remove a character overnight. Has anyone else seen this or know what is causing it? I fix it and format it the way I want and it keeps happening (seemingly) every day. Thanks!  

The board picture is not on the right side.

How can I login to jira using the mac app?I only get the You are not logged in, and do not have the permissions required to act on the selected issue as a guest.Please log in but the link (obv) doesn’t work..thx

Hi guys, I’m actually creating user flows in Miro and import/sync mobile screen designs from Sketch App to the Miro board. Then I link from each of these synced screen designs to Zeplin (for the developers / measurements etc.) – Experienced this as a quite nice workflow!Only annoying point: Depending on the view zoom, the link buttons in the upper right corner are quite large and so cover content. Is there any trick/function to hide the link buttons (like “hide comments”) to have a cleaner and undisturbed view? Thanks in advance! Best,Christop 

Hey, how far back can i get with the Miro Audit Logs and how long does my Log Data stay’s before it’s deleted 

Добрый день, я создала схему Miro, на ней дублируются определенные формы с цветом, например красный круг. Как я могу посчитать количество одинаковых форм и изображений в MIRO автоматически ? 

I would like to use Miro in my classroom but I don’t like the chat feature. I only want my students to interact with the content and not have conversations going. Is there a way to turn off the chat feature?

Hello!Is it possible to put image links on a board without the homepage discription showing?  So it does not look like this? 

Hello Miro Team! Unfortunately yeasterday I finished my mind map and then deleted this board by mistake. How can I recover it? Thank a lot

On the main site the license is showing as $10 for the paid account but inside my login when I visit pricing it’s showing $20 (Monthly). It’s just for my own use and I would love to take the $10/ month pricing to start using the premium features for now. Help! 

Hi - I have create a board (workflow - architecture) for a project as part of a consultany for a client. Now I would want to hand over the board to the client - so that the project manager can work on it together with her team. How can I best do this?