Answered

ipad: useless newlines added

  • 12 April 2021
  • 3 replies
  • 28 views

Userlevel 5
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hello !

i’m newly using Miro on Ipad pro 2018 and when im pressing a key from the virtual keyboard, useless newlines are automatically added.
Here is a gif to show you this issue :

GIF

Is it a software issue or a setting that i don’t know ?

Thank you and have a good day !

icon

Best answer by Soumyadeep Mandal 12 April 2021, 14:18

Hi @jecaudal 

Welcome to the Miro Online Community!

Well, there can be two reasons why this was happening!

  1. The Miro app/browser compatibility issue 
  2. Your display or virtual keyboard issue!

Are you using it on a web browser or app? is your web browser/miro app is updated to the latest version?

have you tried to type on any other app line notepad etc on the same device?

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3 replies

Userlevel 5
Badge +5

Hi @jecaudal 

Welcome to the Miro Online Community!

Well, there can be two reasons why this was happening!

  1. The Miro app/browser compatibility issue 
  2. Your display or virtual keyboard issue!

Are you using it on a web browser or app? is your web browser/miro app is updated to the latest version?

have you tried to type on any other app line notepad etc on the same device?

Userlevel 5
Badge +2

Hi @Souhaila !

Thank you for your reply !

I’m using the Miro app from app store and is updated.

I haven’t this issue in any other place in my ipad.

Userlevel 5
Badge +5

Hi @jecaudal 

Please restart your device and check again!

Is your os is up to date with the latest os update? I think it was an issue of compatibility!

You can contact Miro support HERE

 

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