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PDF pages don't show on vector download

  • April 12, 2021
  • 4 replies
  • 132 views
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This is how all my pdf downloads (generated as vector files) look like today:

I have seen this before when PDF pages were not “in focus”, but today they are focused on. I went through the frames one by one bringing them into focus, but I still get all my frames as these icons on the printout.

Best answer by Celesta

Update: After I generated a small jpg of the board and then tried the vector again, the vector (pdf) worked. I think generating a jpg triggers correct rendering.

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4 replies

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  • Celesta
  • Author
  • Contributor
  • Answer
  • April 12, 2021

Update: After I generated a small jpg of the board and then tried the vector again, the vector (pdf) worked. I think generating a jpg triggers correct rendering.

Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • April 12, 2021

@Celesta - This should be reported to support. Since you have also posted here, I suppose you can get include a list to this post to the support team.

learning center → Get help → Support

 

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
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  • Celesta
  • Author
  • Contributor
  • April 12, 2021

@Robert Johnson I don’t have this option. My menu options are FAQ, Help Center, and Community. I am on a premium plan for educators, but it looks like Support is not available.

Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • April 12, 2021

@Celesta - Ahhh, yes - not an option for Free or Education Plans. Hopefully someone from support sees this post.

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
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