Answered

PDF pages don't show on vector download

  • 12 April 2021
  • 4 replies
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This is how all my pdf downloads (generated as vector files) look like today:

I have seen this before when PDF pages were not “in focus”, but today they are focused on. I went through the frames one by one bringing them into focus, but I still get all my frames as these icons on the printout.

icon

Best answer by Celesta 12 April 2021, 19:31

Update: After I generated a small jpg of the board and then tried the vector again, the vector (pdf) worked. I think generating a jpg triggers correct rendering.

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Update: After I generated a small jpg of the board and then tried the vector again, the vector (pdf) worked. I think generating a jpg triggers correct rendering.

Userlevel 7
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@Celesta - This should be reported to support. Since you have also posted here, I suppose you can get include a list to this post to the support team.

learning center → Get help → Support

 

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@Robert Johnson I don’t have this option. My menu options are FAQ, Help Center, and Community. I am on a premium plan for educators, but it looks like Support is not available.

Userlevel 7
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@Celesta - Ahhh, yes - not an option for Free or Education Plans. Hopefully someone from support sees this post.

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